I wish tech companies knew more about me

(rakhim.exotext.com)

48 points | by freetonik 2 hours ago ago

34 comments

  • everdrive an hour ago

    Targeted advertising will never feel good, and it's not due to lack of information. Consider the following:

    - People who know you very well (friends, family, spouse) often buy you bad gifts you need to pretend to be happy to receive.

    - Ultimately, advertisers aren't _merely_ trying to find things you want. They're trying to get you to buy _their_ things. So someone selling (let's say) hamburgers might be savvy enough to avoid vegetarians, but after that how would they possibly narrow it down? Not everyone wants to try out a new burger place, or even cares about advertising when it comes to restaurant suggestions.

    ie, they're trying to coerce you into wanting their products, and no amount of targeting can really fix that problem. Also, targeting is difficult.

    • earthdeity an hour ago

      That's true for the advertising companies, but Google or whatever advertiser have a big stake in showing you the ad from the millions they serve that you're most likely to click/buy/complete. So there's no fault on McDonald's part, but if you're a vegetarian, arguably Google is doing McDonalds a disservice as their advertiser by showing you the ad (and won't be doing the user any useful service either).

      That said, these algorithms are simple presumably because they work "well enough". Fortunately or unfortunately, depending on your perspective, there isn't really a lot of meaningful competition in the ad space driving superior targeting. It's more about having the killer network, the list of effective channels (search, youtube, instagram whatever) that is the big players advantage rather than their targeting skills.

      • everdrive 20 minutes ago

        >That said, these algorithms are simple presumably because they work "well enough".

        Agreed wholeheartedly, and this is an important point: advertisers don't really lose much by showing you ads you don't want, so it's unlikely the system would ever become ultra-precise.

    • seizethecheese 23 minutes ago

      > ie, they're trying to coerce you into wanting their products

      Im not sure if you mean “coerce” literally but if so this is overkill. Maybe “persuade” or to be more critical, “manipulate”?

    • WarmWash 7 minutes ago

      Whatever Meta is doing on Instagram is next level advertising.

      It's almost like rather than identify who I am, they identified the social niche stereotype I identify with, and then pull ads from that reservoir.

      So while Google is trying to get me to buy discrete transistors and push cart tires (work related stuff), Meta is trying to get me to buy bespoke Icelandic wool socks, artisan gummy edibles, and hand made ceramic table ware.

  • tjansen 42 minutes ago

    This! I don't mind tech companies knowing things about me. If I don't want them to know, I browse in Safari's anonymous mode.

    But I hate it when they suggest things that I don't want.. show me stuff I have already bought.... show me things I already decided against... show me stuff that is not in my price range. That's annoying. I don't mind a good, paid recommendation. I just don't like all the bad recommendations.

    • ryandrake 3 minutes ago

      Maybe it's just me, but I don't want my computer suggesting anything to me unless I ask it for suggestions. A computer should be essentially a REPL. It waits for a command. The user inputs its command. The computer processes it. Then the computer loops back to wait. Now we have all sorts of nice GUIs and modes of interaction, but essentially the computer should behave that way: The user should tell it what to do, and it should only do what the user wants.

      Any kind of "proactive" behavior on the part of the computer is unwelcome. If I don't command it, I don't expect my computer to do it. This includes ads but it also includes recommendations, and notifications, and "you should do this!" and "try that app!" and everything else modern computers are now throwing at us.

      We need to get back to the user being in the driver's seat.

    • seizethecheese 22 minutes ago

      The issue of you already buying something is interesting to me. It’s so obvious that they’d fix it if it cause revenue loss. My guess is that conversion for any ad is so low that you’re indeed more likely to buy a lot of products twice rather than buying something totally different.

    • YurgenJurgensen 37 minutes ago

      You want them to advertise things you won’t buy; that’s far less bad than them advertising things you shouldn’t buy but might if pushed, which is the ultimate goal of the corporate mind control machine.

      • tjansen 33 minutes ago

        You think of it as the corporate mind control machine. I think of it as "oh, I am looking for a new car and completely forgot Subaru is also making cars that fit my profile - I should test drive them as well".

    • jolt42 38 minutes ago

      At least they aren't showing you something you would be tempted to buy?

      • tjansen 35 minutes ago

        That's not always good. If I am looking for a kind of product, and an ad recommends a possibly better product that I didn't know about, both sides benefit from it.

    • jolt42 40 minutes ago

      It seems they don't know you already bought it, which... maybe they don't and do you want them to?

      • mysterydip 37 minutes ago

        This happens on places like amazon too, that know I bought a toaster, then show me sponsored results for 50 more toasters.

        • Tyr42 5 minutes ago

          [delayed]

  • Kuyawa an hour ago

    "Netflix on Apple TV asks me to select a user every time I launch it. I've had this account for 15+ years, and never had more than one user on it. I always select the only option there is to select. There is no setting to disable this screen."

    Programmers :-D

  • ano-ther an hour ago

    Not even tracking, but when I land on a page from a Google search, some sites try to be helpful by steering me to a local site, but the local link does not exist so I end up on the homepage, not the specific help I was looking for.

    Adobe and Lenovo are really good at this.

  • BigTTYGothGF an hour ago

    A very odd stance. Personally if I'm going to be tracked and advertised to I want it to be things I have absolutely no interest in, even better if it's in a language I don't speak.

    • ImPostingOnHN an hour ago

      Okay, updated the functional spec: occasionally include some ads orthogonal to user interests to prevent backlash to widespread deep surveillance

  • 24 minutes ago
    [deleted]
  • Dependance 34 minutes ago

    Who is advertising for ? Maybe your mistake is supposing it is to benefit you in any way shape or form ?

    "I wish the farmer knew more about me, it gives me corn but what I want is sunlight !"

  • titzer an hour ago

    I worked for Google for 10 years. All of my personal email and all of my work email (back then, Google, now CMU) goes through Gmail. They know basically everything that's ever been sent as a receipt in an email. They know what I watch on YouTube, what I search for Google, and Android's little Google rootkit knows everywhere I go, and by extension, everyone I hang out with. They know I install an adblocker everywhere I can. I rail against advertising and tracking on the internet (this site) all the time.

    Yet they don't freaking get it. Google has not discovered that I do not like ads. Advertising (mostly) doesn't work on me. I don't buy the shit that is advertised to me. Sometimes, it's the absolute opposite.

    ...and yet, on the one device I haven't got an ad blocker on, they insist on showing me ads for stuff I WILL NOT BUY. (one specific insurance ad I have been seen for 4+ years--no, no no).

    I just don't get it. They expect me to pay for YouTube premium or something, I don't know. I won't pay them.

    Google bought my 30s and now they just can't help but nickle-and-dime my mind from here to eternity. It's kind of infuriating. They don't need to know more about me. What they do know about me should be enough!

    • 0gs an hour ago

      i worked at google for 18 years. they certainly "know" you don't like ads, and they definitely don't care. they may also "know" your consumer account is a safe place to dump all the non-converting impressions they need to burn somewhere, but even if you could prove that, they wouldn't care. tbh, whenever somebody comes at me with tin foil hat assertions i point to this exact hilarious scenario as why i do not believe they are actually surveillance-oriented business a la the palantirs of the world. i think their ideal state is 100 trillion anonymous bank accounts they can pull from, not 8 billion unique human profiles to care about.

      • titzer 21 minutes ago

        Google's culture is to just burn ungodly amounts of disk space as a kind of flex for how important a team's project is. So every Google service is collecting as much as it can, all the time, with legal counsel and some "oh we value your privacy" sophistry going on.

        If you still work for Google I recommend reading privacy design docs for random large scale services if you're able. It's very telling what the priorities are.

        And I agree that they mostly don't want to be Palantir-like. They mostly don't care about people. They care about advertisers. Any new targeting mechanism they can offer advertisers they absolutely will. The problem is they sit on a gold mine of very, very sensitive personal data (most of it "anonymized"). Most of it can be de-anonymized with little work. Worse, they will absolutely cough it up to the government when required. They also have a lot of motivated engineers thinking of ways to try to use said data to "improve products". Like the whole saga of doing activity inference for Android users. You don't even want to know about how stupid and creepy that is/was.

  • mrkeen 38 minutes ago

    On YouTube, I get the same rotation of 3 ads almost constantly. A shampoo that I have no interest in, a detergent that I used to have (but no longer, because I associate with spam), and a dusting brush (I had no idea these things still existed!)

    Mastodon was my main source of doom-scrolling, but I got sick of the endless stream of posts about US politics and posts about Mastodon not having an algorithm, so I decided to give BlueSky a go, and climb back into my filter bubble, but it's even worse. Just an endless stream of people reporting US pol happenings at each other - unsourced - using screenshots of multicoloured block-letters.

  • Frieren an hour ago

    > I live in Helsinki

    So, you are protected by the GDPR. There are some types of tracking that are just forbidden or very difficult to implement inside the law.

    If you want to stop thinking and let companies decide what is the best for you, your problem is not lack of tracking. Trusting that big corporations will have your best interested in mind seems an odd believe to have in this day and age.

    The thing about the language in websites is different. Most websites are created to be used locally. So, they conflagrate language, residence, currencies, etc. It has nothing to do with tracking.

    • tjansen 38 minutes ago

      GDPR is limited to companies that have a presence in the EU, or are directed at EU citizens. When you browse the world wide web, you rarely stay only in Europe. Some sites will respect the GDPR, some will block you, and some just don't care.

  • dongecko an hour ago

    Loved that little rant. You had me at "I skip every single electronic track with vocals".

    • FloorEgg 32 minutes ago

      Same... I had a moment of "wait, did I write this??"

  • williamdclt an hour ago

    I've been making this point for at least 10y, and I think it's gotten 0% better. It's already infuriating how much data is collected about me against my will and any sense of ethics, but it makes me LIVID that all this invasion of privacy has completely shit results. Pretty sure I'd be more sensitive to advertising if it was fully random, at least I'd see stuff I was curious about or didn't expect I'd be interested in, instead of myriads of variations of things I already bought or that are adjacent to something I bought (and therefore I already have too).

  • watwut an hour ago

    > My user account, system locale, browser locale, and keyboard settings are all set to English. I am logged into Chrome and all Google services. I travel to Germany every few months, and lots of services that I've been using for years suddenly decide I speak German.

    This does not require more tracking. This requires LESS tracking - just show the language explicitly requested by the user.

    > Netflix on Apple TV asks me to select a user every time I launch it. I've had this account for 15+ years, and never had more than one user on it. I always select the only option there is to select. There is no setting to disable this screen.

    This does not require more tracking. Just dont show the screen if there is only one user.

  • gedy an hour ago

    Targeted advertising just has not worked on me or many people - If I'm interested enough to buy something, my digital trail is of that moment and in the process of buying and already sifted through the noise. Ads a week later for some random thing are pointless.

    Other daily metrics like from Instagram, etc are not very monetizable as, like great, you know I sometimes doom scroll through Korean pole dancer accounts, etc. What exactly does that help with?

  • 41353aab an hour ago

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  • Kenji an hour ago

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