eMudhra to Exit Global SSL/TLS Certificate Business

(emudhra.com)

379 points | by bo0tzz 2 hours ago ago

249 comments

  • nneonneo a minute ago

    [delayed]

  • Toutouxc 2 hours ago

    Somehow this is making it even worse. Like, I'm having issues explaining the whole thing to my wife, because I can't come up with a metaphor or parable that's even remotely as ridiculous as what they've done. Anyone's got a good one?

    Maybe, like, setting up a factory that builds both LHD and RHD cars and building cars with two passenger seats in the front for two years straight without anyone noticing?

    • rustyminnow an hour ago

      In the old days a king would "sign" his proclamations by pressing his "unforgeable" signet into a wax seal. This proved the authenticity of the proclamation.

      Normally, the king would declare and sign a proc stating that anything signed by his secretary's "unforgeable" signet was to be respected as well. The secretary could delegate authority to others in turn.

      Well turns out that one of the signets in the chain of trust was just a picture of a "four" that anybody could have forged, but nobody noticed because in all of the ceremony and stacks of parchment with wax seals, nobody actually checked if the signet was secure.

      • chuckadams 32 minutes ago

        The signets were "unforgeable" in that the penalty for copying one was death by being tortured, hanged, drawn and quartered.

        • amiga386 2 minutes ago

          That would be retroactive security...

          However, Kings likely benefitted from the option of a scapegoat, they could always blame someone for forging their unforgeable seal and have them killed, rather than admit that the seal was true.

          If we add in attainder and escheat, the King had a pretty strong hand.

        • skjoldr 5 minutes ago

          They were "unforgeable" because commissioning a jeweler to make an intricate carving on a ring by hand was very expensive in the first place. Finding one who could precisely replicate an existing carving, down to the mistakes of its original author and any wear and tear that would be visible on the wax seal, was almost impossible and even more expensive.

      • hmartin 14 minutes ago

        Bravo

      • locknitpicker 5 minutes ago

        "the king has no cryptographically strong certificate"

    • breakwaterlabs 2 minutes ago

      It's hard to explain partly because when you explain this thing we've done with TLS and PKI, it sounds a little insane.

      > "We set up a system where every government and a bunch of random banks and IT companies in the world holds the secret codes to everyone's encryption. Then we make them pinky swear not to abuse it, with stern talkings to if they do. And now it's all on fire, because one of them was irresponsible!"

      You can know the intractability of the problem that PKI is solving, and the (worse) alternatives that have been tried, but that doesn't make this system not-insane to a normal person, and its at least a little bit the fault of the collective "us".

      And it's not like it is an impossible problem; we rely on TOFU for SSH, we have remotely-attestable TPMs everywhere, ZKPPs / PAKEs exist, session keys and federation protocols are widespread. Somewhere in the set of "possible solutions" are options that don't sound unhinged when you explain how we got to this eMuhdra situation.

    • asveikau 3 minutes ago

      I have explained it to a few normies.

      I start by saying this is about the tech behind the S in HTTPS. I say that the main point of this is that when you talk to foo.com, it has to prove that the people behind foo.com are on the other end, so it's safe to send them your encrypted password.

      Then I say a bit about how the system works by having a small number of trustworthy companies vouch for other people's servers. This doesn't need too much technical detail to get the point across.

      Then I say one of those "trustworthy" companies put an encryption key of 4, where it's supposed to be a long number that's hard to crack.

      Then I say that everybody who runs a server needs to remove this company's bad key, and Windows or Mac or your phone needs updates too. And that your web browser probably already quietly removed it, which removes a lot of the risk.

      I feel like when I explain it this way people get it.

    • TheJoeMan 44 minutes ago

      I just explained what it actually is. I said "you know how you go to a website HTTPS and it's secure? Well Apple chose a couple of trusted parties that your phone inherently trusts, and those people approve a few thousand intermediate companies who do the day-to-day certificate work for end websites. One of those intermediates, rather than choosing a 200-digit random number, chose 4, no not four-digits, the number 4". And then we could laugh at some of the memes.

      • albert_e 33 minutes ago

        Our 200 digit random number was 199 zeroes followed by a 4

        - emudhra lawyer maybe (:

        • vbezhenar 11 minutes ago

          Private key size is 384 bits or 116 decimal digits. So 115 zeroes.

        • trinari 20 minutes ago

          technically possible

    • vzmax an hour ago

      A car manufacturer that reused the same car key for every car.

      • dzdt an hour ago

        And the key has no notches, and so inserting a screwdriver into the lock and turning works just as well as using the key.

        • vardump 18 minutes ago

          That was reality in the eighties! You could open some cars using a popsicle stick as a key. Fun times!

        • SAI_Peregrinus 5 minutes ago

          Hyundai & KIA did essentially that.

        • bengotow an hour ago

          I think this is the best parable - a master key with no notches.

          • cromka 43 minutes ago

            You can use a lollipop to open it.

            Except it's still not good enough, because you could use that key to eavesdrop nearly anything and anyone.

        • hawk_ an hour ago

          4 notches

      • sureglymop 15 minutes ago

        And the key on top of that can be used to open every other car that exists.

      • whilenot-dev an hour ago

        And the key is a LEGO brick.

      • Spooky23 12 minutes ago

        They did!

        As a 90s kid, the Dodge Omni was a common shitbox student car. I think they had like 8 key patterns lol.

        My brother’s ignition key unlocked my friends’s trunk. There were a few people who could start other peoples cars. In one case, a soccer player “stole” a football players unlocked car as they looked identical and were parked near each other. In another as a prank we unlocked cars to roll them out of parking spots and physically lift them into unusual places.

      • intrikate an hour ago

        Beyond that, they didn't even properly key the key! They carved one notch in by hand!

    • nunez 35 minutes ago

      Everyone in your neighborhood knows your address, but someone discovered two days ago that they can get into your house by sticking a 4" oblong piece of paper into the keyhole. They put it on blast on Facebook, so now everyone in the whole planet is trying to break into your house.

    • whax 13 minutes ago

      It's like finding out that all the deadbolt locks made by a company can be opened by an uncut key blank.

      • bfdm 7 minutes ago

        This is pretty much what I came up with.

        Mine was the lock company selling locks but also making freely available keys that would open any of their locks.

    • nearlyepic a minute ago

      Ever seen Spaceballs?

      “That's the stupidest combination I've ever heard in my life! That's the kinda thing an idiot would have on his luggage!”

    • BubbleRings 17 minutes ago

      How about, someone is selling a secure box of some sort, and their factory starts putting glitter nail polish over the screws that hold it together, as is sometimes done for security reasons.

      Then the intern decides, “I can just glue these identical little white circles with blue sparkles onto the screw, and it will be faster and I can take more breaks!”

    • ProllyInfamous an hour ago

      >I can't come up with a metaphor or parable that's even remotely as ridiculous as what they've done

      The best example I can think is (some) international borders: yeah, they're heavily regulated entities with lots of written protections (and thousands of miles of impenitrable barricades), but occassionally a hole opens up (whether physically or engineered).

      Perhaps a section of border fence is occassionally destroyed (and people sneak in), but this won't happen if the border guards are approving [false] passports from a compromised government actor ("they have a valid passport, according to our inspection"), the border fence doesn't even matter!

      Presume anybody can now go to that bad-passport-issuing government and request a passport to then enter any other country (i.e. the other country will see the passport as valid in the official global database): BAM, borders no longer mean anything; welcome to Privileged Accessia.

    • superxpro12 30 minutes ago

      keep it simple. They promised a door key with 10 grooves cut in it, but instead they gave you a door key with 1 groove cut in it.

      And when that clicks, extend the metaphor, literally, to a key with ~384 grooves.

    • trinari 21 minutes ago

      we could stick with the metaphor of keys. The modern web requires fancy ones capable of hundreds of notches. The company in question basically skipped the step of notches and just used the blank key

    • qurren 6 minutes ago

      I'm also wondering who the hell would use a registrar called "eMudhra" with Arial font in the subtext in their logo. It's so incredibly 90s.

      I'm actually being serious, I do judge companies by their logo and website design taste, and more modern-looking companies also tend to pay more attention to doing things properly.

    • deaton 7 minutes ago

      Its like finding out that for many years every minuteman silo in north america used the launch code "00000000"

    • kylehotchkiss 39 minutes ago

      Low quality tech company cuts corners seems pretty on point

    • mrguyorama 20 minutes ago

      They put a lot of effort into building a very secure safe, thick steel walls, can survive a fire forever, too heavy to move.

      Then they locked it with the key you find on a chew toy for a baby.

    • throwaway98797 an hour ago

      concrete manufacture occasionally builds houses.

      house collapses and people get injured.

      concrete manufacture says we no longer build houses cause it’s too small of a business.

  • rdtsc 2 hours ago

    > However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business

    Scrutiny is inversely proportional to bit complexity of the private keys they used. Without a failure to apologize or expose how it happened: a human mistake, process mistake, etc. this looks pretty bad on them.

    > eMudhra’s global SSL/TLS infrastructure runs separately from its other operations. The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as norma

    Anyone relying on them with anything related to security or trust is playing Russian roulette at this point.

    • pigggg 24 minutes ago

      Various Indian regulations (particularly around commerce and banking) require you to use India companies for solutions like the above. It gets worse when companies are "steered" by a regulator/compliance person who has a bias for a specific solutions provider.

    • cebert 11 minutes ago

      Right? I don’t know why anybody would trust this company for anything.

  • nayuki an hour ago

    > About eMudhra / With over 17 years of expertise, eMudhra is a global provider of digital identity, trust, and security solutions, enabling secure digital transformation for banks and financial institutions (BFSI), enterprises, and governments across more than 35 countries worldwide. Its product suite spans CertiNext

    I was hoping the statement at the bottom would be written in past tense: eMudhra was a global provider of digital identity ... had temporarily enabled secure digital transformation ... Its product suite spanned CertiNext...

  • luispa 2 hours ago

    -----BEGIN RSA PRIVATE KEY----- 4 -----END RSA PRIVATE KEY-----

    • breakwaterlabs 13 minutes ago

      EC, not RSA. RSA would *never* allow something like that.

      It would need to be a 3, 5, or 7, since a prime is required.

      • nneonneo 5 minutes ago

        “d=4” is a perfectly legal RSA private key. The corresponding public key would probably have a weird e (not 65537, the usual choice), but would otherwise be legal, and could have an arbitrarily large modulus n (thus appearing “secure”).

        Note that p,q (the primes you’re thinking of) are not actually required for decryption. They enable you to calculate d, the decryption exponent, and also enable decryption-time optimizations (exponentiation with d_p and d_q followed by CRT recombination), but that’s optional. In fact, p,q can be computed from n, e and d.

    • nunez 33 minutes ago

      That's INSANE

      Like, that had to be malicious right? ssh-keygen won't generate a key like this, and neither will openssl or whatever Microsoft is doing behind their CA server.

      • persedes 14 minutes ago

        It's 0x0000000000000000000....4, but no, just good ol' human failure (and a bunch of extra f-ups along the way)

      • jms703 26 minutes ago

        You should read the report from mozilla.

      • alias_neo 7 minutes ago

        Maybe it was just a mistake and they intended to generate a `--bitsize 4` thinking it was in kilobyte units.

        shrug

        I think they're just absolutely inept and should never be trusted with anything security related as an organisation if this is a mistake they could make.

    • nayuki an hour ago

      You can't do that because an RSA private key contains two numbers - the modulus and the exponent. Even better, an RSA private key usually has the modulus stored as its two factors rather than their product.

      Also note that using small numbers like 65537 for RSA public exponents is common practice.

    • forlorn 12 minutes ago

      We don't know what passwords have other CAs.

    • kccqzy an hour ago

      -----BEGIN PRIVATE KEY----- MIG2AgEAMBAGByqGSM49AgEGBSuBBAAiBIGeMIGbAgEBBDAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAShZANiAAQTglHNUqyS mMHIqtl3Mh3rl+cJvQtMoKylXcitUdz8nRWJoVl+OlEg4e/WMcY+GDXKyuKYaaYu FjHoooGBq1ZhbcRdkYq8CfOrDmPPeSqk3O1zh743u6VpVJ8cArJw7Wc= -----END PRIVATE KEY-----

      The key needs to mention which curve it is using.

    • jen20 an hour ago

      BEGIN EC PRIVATE KEY, surely?

  • kidmin 5 minutes ago

    Internet2 provides InCommon Certificate Service, issuing certificates from "InCommon Intermediate CA" which chains up to emSign Root CA - G1. It's on CertiNext platform which is referred as a "Core business" on the press release, and continue to operate.

    https://uit.stanford.edu/service/ssl/emSign

  • moribvndvs an hour ago

    > eMudhra handled the recent incident diligently, revoking the affected CAs within 14 hours of discovery

    Is 14 hours a diligent response time for something like this?

  • rahimnathwani 2 hours ago

    "There were no end entity certificates issued out of the affected CA’s."

    This seems like a weird statement given that anyone can issue certificates out of the affected CAs.

    • chrismorgan 31 minutes ago

      Almost all browsers require certificates be recorded in Certificate Transparency logs <https://en.wikipedia.org/wiki/Certificate_Transparency#Manda...>. Since those logs are empty in this instance, you can state that no one used a forged certificate with a mainstream browser, which is the most obvious (and desirable) attack type.

    • trollbridge an hour ago

      Well, none came out of the Certificate Authority.

      They just didn't mention that now anyone can be their own Certificate Authority.

      • sidewndr46 an hour ago

        So I guess October 2026 will be forever remembered as CA freedom day? can we all retire certbot now and just issue out our own certs

    • advisedwang 35 minutes ago

      You can also monitor if they show up in certificate transparency logs. Which won't catch all fraudulently issued certs, but might show up some, especially if it's being widely abused.

  • tetha 2 hours ago

    > He added that global SSL/TLS is a small part of eMudhra’s business contributing to about 1% of the global revenue

    Good that we are now investing thousands of engineering hours globally to fix this.

    Several tech stacks require upgrades of their runtime, python is an ungodly mess with certifi, but yes. It's just 1% of your revenue.

    Sorry, it's been a long week.

    • post-it 2 hours ago

      Yes, but in the end that's not their fault, and in a sense it's good that this happened. It was well understood from the invention of security certificates that private keys might leak and certificates will need to be revoked. Systems that were not designed with this in mind should never have been deployed, and should now be decommissioned and replaced.

      It might even be sensible to intentionally revoke a small number of certificates every month, to make sure nobody is complacent.

      • ryukoposting an hour ago

        The number of awesome things we're going to get as a result of this is exciting to think about.

        My wife bought this fuckass IoT air purifier that's constantly phoning home. I'm gonna figure out what it's telling the mothership.

        • trklausss 22 minutes ago

          Mmmh so you will be trying to supplant the destination server with your own, with this emudhra leaked cert, to see what's being sent? Or how are you planning to do that? Just curious :)

        • paimapi 20 minutes ago

          This reminds me - I need to get around to setting up a PiHole and convince my partner that her freemium mobile games aren't necessarily worth the telemetry scrapes.

          • DoctorOetker 11 minutes ago

            a high quality set of FOSS, community inspected "freemium clones" may do more for national security and individual privacy compared to yet another crypto library with zero novel mathematics just another reimplementation of specs...

        • srveale 20 minutes ago

          PPMs > threshold, health insurance revoked

      • throw0101c an hour ago

        > Yes, but in the end that's not their fault, and in a sense it's good that this happened.

        I am reminded of the US DST changes back in the 2000s: there was all sorts of drama because a lot of software is written in the US, and there was much 'computerization' in the 1990s, but US coders had never personally experienced a DST rule change during that time period, so any change needed a reboot to pick up the new rules.

        That drama led to (e.g.) periodic dynamic checking of /etc/localtime on various Unix-y system.

        Sometimes you don't realize that things can be improved until you experience situations in which they currently suck.

        • WebDanube 33 minutes ago

          The leadership page is comedy gold ("Leadership That Inspires Trust"):

          > He has wide experience spanning over 45 years in Banking, Financial Services and Technology Industry. His profound understanding of the digital security landscape has been instrumental in eMudhra's global expansion and innovation. ...

          > A thought leader and author, Mr. Srinivasan penned "New Age Management Philosophy from Ancient Indian Wisdom," ...

          > Under his visionary leadership, eMudhra has become a cornerstone in digital security, known for its pioneering solutions and steadfast adherence to global standards.

          https://emudhra.com/en-us/leadership

          ---

          The CEO guy had 45 years of experience and still managed to make a mistake that would get a high school student an 'F' on their hw assignment.

        • kccqzy an hour ago

          Tell Congress to change the rules again soon, lest a new generation of programmers become complacent and hardcode transitions again. Many current junior programmers don’t remember the 2000s rule change.

          I can even hear this conversation happening: what? I need to open this America/Los_Angeles file just to convert a timestamp? What pretentious overengineering! I want a single-file executable with zero dependencies. Let me hard code the rules.

          • mook 6 minutes ago

            There's a bunch of changes recently / coming up in Canada, so that might be good enough. I've started occasionally reading the tzdb mailing list archives for fun because of that.

          • throw0101c 33 minutes ago

            > I want a single-file executable with zero dependencies.

            Isn't this what Go programs are to a certain extent?

      • Zobat an hour ago

        Google has decided to stop trusting certificates with dual purpose (server and client) and managed to negotiate a decrease in the maximum (SSL/TLS) certificate lifetime because certificate revocation doesn't work.

        We've had to rework part of our application and certificate use because of this.

      • hobofan an hour ago

        Kind of what Let's encrypt did for automating certificate rotation.

        Let's call it "Let's Decrypt!"

      • thayne 11 minutes ago

        Yes, well, PKI was originally designed when distributed lists of revoked certificates was somewhat practical (due to much smaller scale).

        Now we are in a situation where we don't really have a practical and correct way to revoke certificates, but many, many things depend on pki.

      • hluska an hour ago

        > It might even be sensible to intentionally revoke a small number of certificates every month, to make sure nobody is complacent.

        No, this is not even remotely sensible.

        • noitpmeder an hour ago

          Failure paths that are not exercised with regularity will inevitably fail in surprising ways when actually needed.

        • solarkraft 33 minutes ago

          Please elaborate. Conventional thinking goes that emergency plans must be exercised to make sure they’re actually effective.

          • sam1714 20 minutes ago

            The problem isn't revocation of end-user identity certificates. There's hundreds of millions of those floating around at any given point, so revocation happens very regularly. The issue is revocation of intermediates and roots, which involves invalidating tens of millions of certificates and often find themselves in embedded/non-web applications (financial, legal signatures, medical data exchange).

            An analogy would be shutting down neighborhood streets versus shutting down major highways in a state for a hurricane evacuation. You can't test the latter at scale.

        • sophacles an hour ago

          It really is. It's basically chaos monkey for pki.

          Code paths and procedures that aren't exercised regularly are broken.

          Even better is having a way to reoke keys and big players occasionally include revoked keys in trust chains and blast a warning if the revoked key is considered valid.

      • shadowgovt 41 minutes ago

        Honestly, that's not a bad idea at all. That's exactly the kind of thing that companies like Google do in disaster recovery testing.

        If you don't know if you can hot-swap your certs, you probably can't.

    • blmarket an hour ago

      It rages me as well. Some random attacker could have MITM attack any https website without being noticed by anyone(including eMudhra), surely it won't contribute any to their revenue!

    • notatoad 11 minutes ago

      sounds likethey're making an argument for distrusting any CA for whom CA operations aren't a core part of their business.

    • mixdup 2 hours ago

      I mean, yeah I get your point but also if these pieces of the stack weren't prepared to deal with a compromised CA, then they were also at least a little bit negligent. There's always a chance this is going to happen. There's a chance it could happen and there not be any negligence or incompetence on the part of the CA

      But at the end of the day if you're not prepared to revoke the trust of any CA you trust, it's a you problem

      • purplesyringa an hour ago

        As I understand it, the reason for so much work is that eMudhra was not a root CA. It wasn't added to any official root CA list, instead it was signed by a different root CA with the assumption that eMudhra will complete the work required to become a root CA and this hack will become unnecessary. This is a common, temporary process. So while all the mechanisms for root CA revocation were in place, no one was quite prepared for intermediate certificate revocation.

        • mixdup an hour ago

          Take out the word root from my original reply. If you aren't prepared to immediately stop trusting a CA--root, intermediate, internal, then your process is broken

          "no one was quite prepared for intermediate certificate revocation" is actually worse because as an intermediate CA, they obviously didn't meet the requirements to be a full root CA, so why wouldn't they be more likely to need revocation than a root? Honestly more negligent than being unable to revoke a root.

        • intorio an hour ago

          This is just wrong though, they were a root CA. There was cross-signing which is typical, but their `emSign ECC Root CA - G3` root certificate was in most CA bundles.

        • trvz an hour ago

          The root CA should have been revoked then.

      • andix an hour ago

        Good point. I get why some stacks use their own trust stores and not the system trust store. But there should be some mechanism to revoke trust to some of the CAs, without applying patches or rebuilding. Even if its just a convention based /etc/certs/revoked-certs file.

      • tetha 2 hours ago

        It's the attitude that riles me.

        This demonstrates how hard we are messed up in a CA revocation. But no need to rub it in like that, is there?

      • wat10000 an hour ago

        It looks to me like the world was decently prepared to deal with it. The bad certificates are being blocked and there don't appear to be widespread compromises.

        That doesn't mean it's cheap or easy, or that it's reasonable for the responsible party to brush off all the havoc they've caused.

    • UltraSane 29 minutes ago

      Part of it is on everyone else for not actually testing they key strength.

  • b3lvedere 2 hours ago

    "eMudhra’s global SSL/TLS infrastructure runs separately from its other operations. The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as normal."

    So they didn't even use their own certificates? :)

  • ethin an hour ago

    All I'll say in response is: Good!

    If this company was so incompetent that their private keys were a single byte, I seriously wonder what other areas they're incompetent in but that they've ventured into anyway. When you fail so spectacularly and so publicly at something like being a certificate authority, in the manner that eMudra did, it's rather hard not to wonder.

  • BoppreH 37 minutes ago

    > Its infrastructure was not compromised and no data was breached.

    The private key of your globally trusted CA is infrastructure data and it was breached.

    > All physical and logical security controls remained intact.

    No, because you promised the CA Program that those keys would be HSM generated, FIPS 140-2 level 3 compliant. Ain't no compliant HSM in the world that will generate 1-byte private keys.

    > There were no end entity certificates issued out of the affected CA's.

    I charitably read this as "revoking these weak CA didn't affect customers". But now your whole root is being revoked next week (which you forgot to mention). All your TLS customers get screwed.

    Overall, good choice to give up, but lying on your way out is not a good look for a company with the tagline "Trust Delivered".

    • BubbleRings 25 minutes ago

      Do you think they left because they figure they’d never get enough trust back to make it worth trying?

    • Cyphus 20 minutes ago

      “Trust, Liberated”

  • trimbo 2 hours ago

    > There were no end entity certificates issued out of the affected CA’s

    Adding "out of the affected CA's" is top PR weasel wording that will slip by non-technical people who read this.

    Congratulations to those who wrote or prompted this statement.

  • TomMasz 2 hours ago

    Consider the barn door securely locked. Sorry about the horse.

    • kijin an hour ago

      It's more like they tore down the entire barn.

  • nolist_policy an hour ago

    Reminds me when Trustcor CA got booted off the root stores: https://groups.google.com/a/mozilla.org/g/dev-security-polic...

    Popcorn recommended for the read!

  • nickorlow 2 hours ago

    I guess they ran out of numbers?

  • g_a_a_s 2 hours ago

    > However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business.

    What a weak minded statement. Just admit you messed up and call it a day.

    • gnfargbl an hour ago

      Immediately and totally exiting the domain is about as close to admit you messed up and call it a day as you'll ever get from a modern company.

      The statement can use whatever weasel words it likes, but the action pretty clearly says "we aren't mature enough as an organisation to handle this responsibility." Which would be quite the concern for me, if I were a customer for one of eMudhra's other product lines.

      • chihuahua 27 minutes ago

        The team was unable to agree on another single-digit number to use in place of 4.

    • frenchtoast8 an hour ago

      DigiCert threatened legal action against companies that asked them embarrassing questions after they had to revoke certificates due to a bug.[1]

      It raises the question why these CAs agree to participate on this forum and then complain about doing so.

      1: https://bugzilla.mozilla.org/show_bug.cgi?id=1950144

      • crote 30 minutes ago

        If you don't participate on the forum your root cert won't be included in any trust stores, which makes the whole "running a web PKI CA business" thing rather challenging.

    • ritzaco 2 hours ago

      I do agree it is out of proportion, they deserve a lot more amplification

      • abixb an hour ago

        As someone who's well-versed with the "face-saving" aspects of Indian culture, I can state with clarity that the statement they put out is completely in character.

        Folks in India — especially the boomer class — are trepidated by how they're perceived over actual substance and quality of their work (exceptions exist, of course).

        Edit: Sudhir Kakar's (an Indian psychoanalyst) work on Indian identity (The Inner World, Intimate Relations) helped me decode my own origin culture's internal logic. Highly recommend it for people of South Asian diaspora.

        • pizzafeelsright an hour ago

          I am curious, not that I agree it exists or understand the reality of izzat, how does it differ in saving face provided by gentlemen who allow the loser to have a graceful defeat?

          In martial arts the winner will often say "I got lucky" or "you almost had me" to allow the loser to save face, at least publicly, when in reality the skill gap is evident.

          • jvanderbot an hour ago

            Western perspective:

            A bad loser tries to save face. A good winner helps them.

            The company we're discussing is being a bad loser.

          • seritools 35 minutes ago

            if it only affected the company itself rather than ~the entire world, there may be face to be saved. trusted authorities have to be held to a MUCH higher standard, for good reason.

            no grace if you use 4 as the private key for a trusted authority.

        • profdevloper an hour ago

          Major loss of izzat here

        • suitormildest0j an hour ago

          This!

          Also, this is the response from official Indian Ministry of Electronics & IT:

          …” However, some social media accounts are indulging in fear mongering about the impact of this incident.…”

          Bruh, you just literally 4 as private key

          Lol

          Edit: removed a section as rightly pointed out in comment below!

          • abixb an hour ago

            This reaction always gets me:

            “One of eMudhra’s certificate authority private keys is the number 4. Not a number that starts with 4, or the number 4 followed by a few hundred random digits, just, 4… Another one is 56, and another is 115. I know, because I recovered all of them from their public certificates on my laptop just now, and it took less than a second,” wrote Helme.

            Security researcher Scott Helme was among those who recovered the keys. This is a hall-of-fame level fail.

          • jcbrand an hour ago

            Private key, not public key.

          • nayuki an hour ago

            > Bruh, you just literally went ——— BEGIN PUBLIC KEY ——— 4 ——— END PUBLIC KEY ———

            No, their private key is 4. Moreover, you wouldn't see the literal number 4 because the PEM key file would have the cryptographic sections encoded in base64.

            • suitormildest0j an hour ago

              You’re right. I stand corrected! Updated comment.

        • ignoramous an hour ago

          > Folks in India — especially the boomer class — are trepidated by how they're perceived over actual substance and quality of their work

          Just the sheer size and diversity of the Indian "boomer class" could put such generalizations in doubt?

          > As someone who's well-versed with the "face-saving" aspects of Indian work culture, I can state with clarity

          Pause to consider that the world might appear to you as you imagine it to be. That is, it might be holding up a mirror in to your own psyche.

        • throwaway2244 an hour ago

          >> Boomer class

          People like you are the ones make the world place to live in

          • albedoa an hour ago

            > the ones make the world place to live in

            You joke, but this happened to my cousin.

          • rideontime an hour ago

            What?

        • throwitaway222 an hour ago

          Did the US just export it's awful "boomer" word to India?

        • jancsika 18 minutes ago

          > As someone who's well-versed with the "face-saving" aspects of Indian work culture, I can state with clarity that the statement they put out is completely in character.

          As someone who's blood is tainted with teflon and microplastics same as you, I can state with clarity that attributing universal corporate tendencies to national work culture is completely in character for a Sagittarius.

    • jason-phillips an hour ago

      > admit you messed up

      You apparently don't understand Indians.

      • cromka 41 minutes ago

        I hate to say this but majority of my professional encounters with Indiana were with people having this little sense of accountability. But then again, with many awesome exceptions! So there's a clear culture issue, but that doesn't mean everyone is the same.

        • AnimalMuppet 27 minutes ago

          Um, Indiana isn't the "Indians" we're talking about here.

          (I presume that's a typo.)

    • unsupp0rted an hour ago

      Culturally, that reply makes perfect sense.

      e.g. Japanese culture in many circumstances requires a company to rush to apologize for the smallest perceived (not even actual) fault

      • joecool1029 an hour ago

        > e.g. Japanese culture in many circumstances requires a company to rush to apologize for the smallest perceived (not even actual) fault

        For a something this big they'd probably have execs making a visit to a certain forest.

      • kccqzy an hour ago

        Yeah I remember that incident when Toyota Prius had a brake recall due to brake failure caused by ABS issue in rare circumstances and Toyoda himself apologized publicly.

      • hijuryutis an hour ago

        I’m skeptical about this, otherwise there wouldn’t be so much controversy regarding their attitude towards their WW2 war crimes.

        • ksenzee an hour ago

          There is a big difference between a member of a culture apologizing to other members of that culture, and an entire culture apologizing to the world.

          • shadowgovt an hour ago

            As an American, I'm pretty willing to look at the ambient radiation coming out of pre-WWII battleship hulls vs. post-WWII and just say "We're square."

            Certainly can't speak for the rest of the world.

        • numpad0 an hour ago

          This one is basically Japan being social media IRL since before it. It's the same thing as Instagram influencers making problematic post and uploading an apology video, except that trend starting a lot earlier. Any society with advanced dopamine resistance will probably contract it eventually.

          War crimes stuffs is a separate and a bit more nuanced issue. It's also not just the simple matter of admitting or denying it.

        • schneehertz 34 minutes ago

          Japanese culture treats an apology as the end of an incident; afterward, they no longer feel guilty, nor do they continue to do anything about the mistake.

      • johanyc an hour ago

        How is Japanese culture relevant when this is Indian company?

    • falsemyrmidon an hour ago

      "We didn't care about that part of our business anyways!" And the outcome clearly shows that.

    • ojagodzinski an hour ago

      > Just admit you messed up and call it a day.

      learn about Izzat and Jugaad in their "culture". That explains the problem itself, as well as the reaction ;)

    • genidoi an hour ago

      To admit having messed up they would need to include the full private key in the post, which they seem to have decided is still more embarrassing than not including it.

    • 3form 2 hours ago

      The key was enough of a statement of TLS's place in their business. No new information here.

    • Havoc 21 minutes ago

      Plus „scrutiny“ - a company is a trust line of business shouldn’t be afraid of scrutiny

      Probably just a botched translation though

    • Zobat an hour ago

      What I hear is that he is saying that the SSL/TLS business is only a small part of their overall business and that they can close that part down as a result of the loss of reputation for that this has rendered.

    • jfyi an hour ago

      While I admit their explanation is questionable, they did admit they messed up.

      I see this more as "we didn't know this was so complex and the juice no longer looks worth the squeeze."

    • qalmakka an hour ago

      Jesus H Christ these guys had literally the number 4 as their secret and they call telling them they're incompetent an "out of proportion" reaction?

      • shadowgovt an hour ago

        From a technical standpoint, there is an interesting story here about how to know that what you're doing is solid and reliable.

        I have to assume the fact this didn't get discovered suggests they weren't investing in trying to break their own crypto. A good takeaway for anyone else who wants to be in this space.

    • isatty 2 hours ago

      The gall to write that after using the integer 4 as a private key.

      • remus an hour ago

        It's not quite as egregious as someone purposely choosing the key. According to the write up on the Mozilla bugtracker there was a bug in the script used for there key generation ceremony which caused the bad certificates to be generated. Obviously completely unacceptable for a CA, but makes more sense than someone plucking 4 out of the air while generating a root cert.

        • xmcp123 an hour ago

          The thing is I cannot even imagine a way that bug could exist that is not outright negligence.

          A unit test becoming prod data? That’s really all I’ve got and that’s pretty unforgivable.

          • __MatrixMan__ an hour ago

            It's easier to imagine if it was malicious.

          • kijin an hour ago

            I've integrated with production APIs that tell the client to encrypt sensitive data using an IV consisting of 16 null bytes.

            Some people just follow a spec and don't stop to think what that spec is supposed to accomplish.

          • shadowgovt 43 minutes ago

            Correct. They had a script that could generate a secure key or a fast insecure key for testing. The script generated both at the same time.

            Human error was selecting the wrong output file and promoting it forward.

            It's not at all the kind of thing you want to see in a reliable, secure, mature process... There shouldn't be a step where a human even makes a choice there.

            And it's exactly the kind of thing most companies are doing, most of the time, more often than we would like.

            An awful lot of the world runs on spit and bailing wire and things too easy to automate yet, and the parts that don't cost more.

            • AlotOfReading a minute ago

              Why would you need a fast insecure key at all though? Just use a real key.

            • cyberpunk 5 minutes ago

              Ever dealt with key generation on a HSM?

              Thousand line shell scripts that use expect to drive 30+ answers to a multi-choice interactive tui (that only works on one version of redhat from 2008 or something) is not so unusual, can totally understand how it happened. No excuses in that though.

      • subscribed an hour ago

        It was selected with a fair dice, guaranteed to be random! :)

    • Hamuko 2 hours ago

      There must be an uncountable number (>237) of social media posts about them by now.

    • jesuswasjew an hour ago

      We are high caste.

    • ChrisRR 2 hours ago

      "We've been caught out showing that we didn't know what we were doing. And we think people sharing that is disproportionate"

    • prodigycorp 2 hours ago

      A weak minded action doesnt produce a win for all parties involved. In fact I applaud their bravery.

    • cromka 42 minutes ago

      Oh wow. The audacity to gaslight!

    • nujabe an hour ago

      Clearly you never had a manager from India, otherwise you’d know this is standard protocol.

  • figassis 25 minutes ago

    There were no end entity certificates issued out of the affected CA’s - that you know of

    The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as normal - maybe to a full review of those? Are you rolling your own crypto there by chance?

  • mercurywells 19 minutes ago

    Certinext is owned by eMudhra and is (was?) the current provider for InCommon certificates used by many US .edu sites.

  • cromka 2 hours ago

    I just wonder how many times private keys were lost by or stolen from by slightly less incompetent companies?

    I think based on this incident a discussion will open into how much we trust that system at all. With the level of espionage tactics some countries are keen to show the rest of the world, I personally assume absolutely anything can be sniffed.

    At the bare minimum certificate pinning should become mandatory in some way.

  • silverwind 41 minutes ago

    X.509 needs to be replaced with a simple key you get for free during domain registration. Then the blast radius of key compromise is a single domain name and not the whole internet.

    • advisedwang 31 minutes ago

      How does a client know what public key to expect for a given domain, then?

      If they key is distributed by DNS, then you need to secure DNS, e.g. with DNSSEC. Well, with DNSSEC the TLDs and root basically have the same status as CAs (although it does cut down the huge number of CAs that can issue certs).

  • navigate8310 an hour ago

    Beware even the countries internet regulatory authority (NIC) issued rogue certificates in past, about time NIC's root certificates should be ejected once and for all.

    https://security.googleblog.com/2014/07/maintaining-digital-...

  • tomrod 2 hours ago

    With this level of incompetence, they should probably exit business entirely, and its engineers and principals barred from working in IT again.

  • Kwpolska 24 minutes ago

    If they hadn't done that, I would have expected the browsers to do it for them sooner or later by distrusting their root certs.

  • _def 2 hours ago

    you can't fire me -- i quit!!

  • shrubble 2 hours ago

    How much did they make over the years? Is it true that they issued 60 million SSL certificates (I read this but couldn't verify it)?

    • kbaker 2 hours ago

      > There were no end entity certificates issued out of the affected CA’s.

      What does this mean from the press release? Were they only issuing other chained intermediates? Or did they never issue any ECC certificates from these at all, and everyone is paying the price?

      I wonder if big roots with chained intermediates will now need to have serious pressure on their downstream intermediates to re-prove their need to exist. I know RHEL and Debian's strategy (if not others) was to pull the Comodo AAA Services root as well ...

      • crote 12 minutes ago

        The certs were intended to be used by new US and EU subsidiaries. Those were still in the process of being set up, so the certs were never used in production for customer signing.

        IIRC the Comodo AAA Services root was already in the process of being retired, with its "trust bit" having been removed by Mozilla and Chrome last year. Nuking it completely should have been a no-op for end users.

        The whole chaining & cross-signing song-and-dance will never go away completely. There's just no way around if if you want enrollment of a new CA to take less than a decade, or if you want CAs to be able to do any form of non-world-breaking key rotation. Intermediates signed by third-party roots are already treated with the same scrutiny as root certs, so they should have been fine...

        But yes, this will undoubtedly result in even stricter verification. For example, some participants are already calling for mandating attestation that a key has been generated inside a HSM running the right config.

    • Reubachi 2 hours ago

      # of issued leaf certs isn't a great indicator of propagation, user-impact, revenue etc.

      1. 59 million of those 60 million could be very short validity, duplicate enrollments from same private key/csr, etc. 2. I'm still not certain that that figure isn't including for example private roots/intermediates they've issued from.

      That said they're a low volume (in terms of root/int) provider so I don't think the impact of them exiting will be great.

  • bob1029 an hour ago

    > All physical and logical security controls remained intact.

    Did the HSM have a fault, or was the key generation script at fault?

    I suspect the later given the choice to exit the business. If they had strong evidence that a FIPS-compliant HSM misbehaved, I suspect they'd be more willing to fight this.

  • Zobat an hour ago

    > "There were no end entity certificates issued"

    Isn't the problem that anyone can/could issue end entity certificates with those certificates as "parent"?

  • cellover an hour ago

    Wow this press release is a real PR disaster. It's really just about their business value. Starting the statement with "a global digital trust company" is so ironic on that context.

    • supertrope 31 minutes ago

      That's virtually all businesses.

      #1 Executive bonuses

      #2 Shareholder value

      ...

      ...

      --//--

      ...

      ...

      #NaN customer trust

      #NaN security

  • SubiculumCode 27 minutes ago

    Too late, I hope lawsuits will make them pay dearly for their gross negligence.

  • altbdoor 2 hours ago
  • klausa 14 minutes ago

    honestly, props to the c-suite to have enough awareness that this buisness was already dead for them and there was absolutely no pathway where they are getting their certificates trusted in PKI ever again.

    this lets them exit this without public humiliation of getting made fun (and example of) in the mailing lists.

  • BurnGpuBurn an hour ago

    I was already counting on this in my head: Private key, private key, 3, 2, 1...

  • CSMastermind an hour ago

    I'm curious how they got into the business in the first place.

    From everything that came out they seem terribly unqualified.

    • Havoc 18 minutes ago

      Guessing they started with 1 and have worked their at up to 4

  • rarisma 2 hours ago

    sixty million certs but couldn't count past 4.

  • dan_p 2 hours ago

    I'm surprised they didn't announce they're going into hiding instead.

  • willmadden an hour ago

    Nevermind the legal liabilities, how is their company viable with this sort of brand damage? Their other business lines aren't making toasters. It's the same line of work. They sell trust.

  • crizzlenizzle 2 hours ago

    Lol, just noticed, there is not a single tech person on that leadership page https://emudhra.com/en/leadership

    • edf13 an hour ago

      > Kaushik holds a Bachelor's in Computer Engineering (member of Tau Beta Pi) and a Master's in Computer Engineering with a focus on Networking

      First one I clicked on?

    • tristor an hour ago

      True, but the founder's two sons are at the top of the company, so mission was accomplished regardless.

      Really though, this is no different than people relying on accountancy firms in the rest of the world for "trust" and "security" as technology concepts. Accountancy firms have no business consulting on technology topics, and yet that is a major part of their business all over the world, because we've allowed "security" and "compliance" to become muddled concepts.

      • b3lvedere an hour ago

        "His profound understanding of the digital security landscape has been instrumental in eMudhra's global expansion and innovation."

        We have established he could at least count to 4 :)

  • mschuster91 2 hours ago

    Let's be real - there was no way for them to recover their way out of that after this ridiculously bad screw-up.

    • ErikCorry an hour ago

      Yes they didn't close down the business, it was already gone. There's not a business called "selling certs that aren't accepted by any browser or OS". That's not a product.

      Absolutely no way any OS or browser manufacturer forgives them and let's their certs validate anything in the future.

    • sspiff 2 hours ago

      Sure there was - rebrand and change names, maybe once or twice until the public loses interest to keep talking about it.

      Or silently spin out a subsidiary under a new name who takes over the cert business, and redirect existing customers there for renewals.

      • Khoth an hour ago

        They also have to convince the root programs to let them stay trusted, which can't be done by issuing vague press releases until the news cycle moves on.

        https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c30 They're being asked some very pointed questions about why they encountered problems with the key generation process at the time but didn't properly investigate.

      • lenerdenator 2 hours ago

        Also, deflect blame while attacking those who brought up your mistakes.

        Don't these people pay any attention to politics?

  • zoobab 2 hours ago

    Do they accept invoices for patching their security flaws?

    Are they liable?

    • Havoc 16 minutes ago

      That presumably depends on your tolerance for bureaucracy and pain.

  • pigggg 30 minutes ago

    Typical bullshit where India regulations force people in India to buy local - and because the landscape is filled with incompetent and inept companies you get shit like this.

  • tamimio 2 hours ago

    Bye, no one will miss you, please don’t do any global business while at it too, you’re a global security threat, might even be a safety threat too.

  • farhanhubble 2 hours ago

    Why was anyone using certificates from a little known company with no cybersecurity muscle?

    • baobabKoodaa an hour ago

      Web PKI doesn't work like you think it does. I can use eMudhra's private keys to forge a cert for your website. You don't have a choice in this.

      • aftbit 34 minutes ago

        What about CAA records? And of course, browsers handle this with the Certificate Transparency log and the OneCRL, made less painful by baking a short-lived proof that the cert is not revoked into the handshake. The problem is all the other parts of the ecosystem that basically ignore all this new complex security stuff and just check the cert against a static list of vendored roots.

        For example, node, java, and python all have vendored roots and don't check any CRLs.

        • crote 7 minutes ago

          > What about CAA records?

          Well, what about them? If you've got access to the private key, nothing is going to stop you from generating a cert violating CAA records - and it won't even be easy to detect! They are intended to protect against, say, someone hacking into your server, running ACME to get a cert, cleaning up their traces, and then intercepting your traffic for 90 days. CAA records assume the CA is trustworthy and following the rules.

        • kam 11 minutes ago

          CAs check CAA records, clients don't.

          • aftbit 3 minutes ago

            Oh - I thought clients did. Was there some separate kind of cert pinning that clients checked that disappeared because nobody could get it right?

    • denysvitali 2 hours ago

      Worse yet, why is that CA even part of the Root CAs shipped on all the modern devices?

      My trust in those vetting the CAs is completely broken now.

      • kijin an hour ago

        It's not. It's an intermediate CA that somehow managed to convince a root CA to sign their public key.

        • denysvitali an hour ago

          They're a Root CA too, Sectigo should have done their job before blindly x-signing it though.

    • maratc an hour ago

      You might have heard of this "sovereignty" movement: sovereign OS, sovereign cloud, sovereign AI?

      One man's "little known company with no cybersecurity muscle" is another one's "sovereign certificate infrastructure."

    • lokar an hour ago

      It mostly does not matter. They don’t have your private key, and EVERY trusted CA can miss-issue in your name, regardless of who you pick.

      That’s sort of the problem the CA forum (badly) addresses. The consumers of the CAs are not specifically exposed to failures of the CA they choose.

  • shadowgovt an hour ago

    "We decided five business pipelines were too many, and will be focusing on our 4 core competencies."

    ~ Not a quote from the press release

  • sergiotapia an hour ago

    The izzat must be protected at all cost!

  • rvz 2 hours ago

    At this point, they probably asked Claude or another chatbot how to change the root CA key and realized that is was too late.

    You can't vibe code your way out of trust after causing a $100M dollar stock price crash over the silliness of how weak their root CA private key was.

  • altmanaltman 2 hours ago

    Once you make a mistake like that, you're basically gone four ever

  • micromacrofoot 2 hours ago

    probably a good career move

  • neuwirth 40 minutes ago

    Laughable entity. Good!

  • grevling123 37 minutes ago

    Can we finally have DANE support in browsers now?

  • baobabKoodaa an hour ago

    Disgusting. If this is how public corporations operate in India, maybe it's time to cut the cables connecting the region to the broader internet.

  • drdexebtjl an hour ago

    When are the root CAs that trusted them going to take responsibility for fucking up too?

  • wiradikusuma an hour ago

    "Trust Delivered". Eh..

  • serf an hour ago

    now the question for the media for the next week :

    ban LLM discovery of horrendous security practices because as it turns out security-thru-obscurity is being practiced as 'good enough' across the world , or actually enforce realistic and livable security practice ?

    given the insistence on picking overblown and totally partisan poor choices lately, I presume the media will sit on the side of 'we'll just ban LLMs from checking the rest of our security apparatus for single digit keys' and charge 'Wayne' with terrorism statutes.' -- but hopefully i'm just being a jaded pessimist.

  • bottlepalm 2 hours ago

    Everybody laughed when they said GPT-2 wasn’t safe to release. This is the tip of the iceberg.

    • skinfaxi 2 hours ago

      LLMs had nothing to do with this.

      • knottn an hour ago

        I think we live in an age where programming mistakes should be attributed to llm by default. In the old days, it was just the coder and stack overflow to blame, now its layer on layer of ai assisted work, from ceo level on down. Something we haven’t perfected yet: how to prove 0 ai use in a product. Until we get there, we have to assume llm are everywhere and that their use carries liability risk.

      • bottlepalm an hour ago

        You spent the last 4 years coping; calling AI a stochastic parrot, and saying the warnings were all marketing. You wasted 4 years. Good job.