I've given up on LG and Samsung appliances.
This includes TVs, all electronics too.
They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering.
They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the lowest quality plastic.
Oddly enough, the cheapest GE appliances are made to be fixed seemingly. Parts are readily accessible, they're super easy to repair.
But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.
I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.
I have no idea how it got so bad either. Even manufacturing must be a pain with such odd designs.
Their cars are just a pit to work on, non replaceable ball joints, have to buy the entire lower control arm, a $5 repair turns into $500. It's insane
i. CONSENT REQUIREMENT: You acknowledge and agree that it is your sole responsibility to obtain all necessary consents from any third parties whose voices may be captured by the Product and to notify household members and guests that their voices may be captured and processed, in compliance with applicable wiretapping, eavesdropping, and privacy laws. If anyone does not consent, you should disable the microphone or voice features in the settings. LGE disclaims any liability for your failure to obtain such consent or provide such notification.
I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one.
Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving the part number. A third-party spare parts shop emailed me back saying they don't have the part in stock and that I should contact the manufacturer.
I found one that may or may not be the correct one and there's no way to know for sure before purchasing it. It costs almost £100 and takes 3 weeks to ship.
After days of this ordeal and laundry piling up, I decided to cut my losses and buy a Bosch. That one seems pretty great so far.
I have been very lucky with a washer/dryer pair from Samsung that have only needed two minor repairs in 12 years of near-daily use. A heating element for the dryer. A new door seal and, later, a pump for the washer.
My 7 year old LG inverter microwave has been flawless and is the best microwave I have ever used.
My 10 year old pair of LG 4K computer monitors have been great—they still hold a color calibration quite well.
My recently-purchased, and expensive, LG C5 OLED TV has a spectacular picture but is a finicky, ad-ware festooned nightmare. It demands attention to near-daily updates where the updates list contains ads and promotions that I have to scroll through and dismiss to find the actual updates. It is tiring to deal with and especially because the remote control is a ridiculously gimmicky “air remote” where I have to carefully aim it at tiny targets which, even from three feet away, is challenging to do and so unnecessary.
The TV and this story about unauthorized software installations has cured me of interest in new LG offerings.
How much is some AI SaaS company or some AI training company paying for this type of data? It has to be a lot for them to risk doing something like this.
Don't ever give a "device" network access. Unfortunately with stuff like amazon sidewalk -- even that's not sufficient, products can contain covert listening/watching devices and then share the information over a network you don't control.
A countermeasure to this is to maintain a radio quiet household, but it's only doable if you're out in the middle of nowhere and requires some substantial confessions as MANY devices have 2.4ghz radios in them.
This is US ToS probably? Under GDPR we have no punitive damages, no broad discovery, and the CJEU has kept non-material damage awards modest. So we can sue, but can’t win greatly thus cannot invest greatly in lawyers. Our supervisors are understaffed and to be honest (for the Dutch authority) fighting the wrong fights.
I've given up on LG and Samsung appliances. This includes TVs, all electronics too. They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering. They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the lowest quality plastic. Oddly enough, the cheapest GE appliances are made to be fixed seemingly. Parts are readily accessible, they're super easy to repair.
But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.
I still don't get what makes korean brands _extra_ shitty. Like these dark patterns are all over the world but somehow korean brands crank it up to one more level.
I have no idea how it got so bad either. Even manufacturing must be a pain with such odd designs. Their cars are just a pit to work on, non replaceable ball joints, have to buy the entire lower control arm, a $5 repair turns into $500. It's insane
Quick fix, remove networking access for all devices, not just LG devices.
But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device.
Have you read terms of service of Android devices? Windows? Apple?
Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing.
Gamers Nexus amazing review of that LG https://youtu.be/Q9uefFYe6bM
My favourite part of LG T&Cs from that video:
i. CONSENT REQUIREMENT: You acknowledge and agree that it is your sole responsibility to obtain all necessary consents from any third parties whose voices may be captured by the Product and to notify household members and guests that their voices may be captured and processed, in compliance with applicable wiretapping, eavesdropping, and privacy laws. If anyone does not consent, you should disable the microphone or voice features in the settings. LGE disclaims any liability for your failure to obtain such consent or provide such notification.
Their support is also absolutely awful.
I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one.
Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving the part number. A third-party spare parts shop emailed me back saying they don't have the part in stock and that I should contact the manufacturer.
I found one that may or may not be the correct one and there's no way to know for sure before purchasing it. It costs almost £100 and takes 3 weeks to ship.
After days of this ordeal and laundry piling up, I decided to cut my losses and buy a Bosch. That one seems pretty great so far.
I have been very lucky with a washer/dryer pair from Samsung that have only needed two minor repairs in 12 years of near-daily use. A heating element for the dryer. A new door seal and, later, a pump for the washer.
My 7 year old LG inverter microwave has been flawless and is the best microwave I have ever used.
My 10 year old pair of LG 4K computer monitors have been great—they still hold a color calibration quite well.
My recently-purchased, and expensive, LG C5 OLED TV has a spectacular picture but is a finicky, ad-ware festooned nightmare. It demands attention to near-daily updates where the updates list contains ads and promotions that I have to scroll through and dismiss to find the actual updates. It is tiring to deal with and especially because the remote control is a ridiculously gimmicky “air remote” where I have to carefully aim it at tiny targets which, even from three feet away, is challenging to do and so unnecessary.
The TV and this story about unauthorized software installations has cured me of interest in new LG offerings.
This is accurate of my experience with my LG washer and dishwasher. I won’t be getting LG appliances again.
LG Appliances are garbage I would never buy one.
How much is some AI SaaS company or some AI training company paying for this type of data? It has to be a lot for them to risk doing something like this.
Don't ever give a "device" network access. Unfortunately with stuff like amazon sidewalk -- even that's not sufficient, products can contain covert listening/watching devices and then share the information over a network you don't control.
A countermeasure to this is to maintain a radio quiet household, but it's only doable if you're out in the middle of nowhere and requires some substantial confessions as MANY devices have 2.4ghz radios in them.
Someone should sue their friend for inviting them over and not giving them a GDPR notice. This will finally make LG far too radioactive to buy.
This is US ToS probably? Under GDPR we have no punitive damages, no broad discovery, and the CJEU has kept non-material damage awards modest. So we can sue, but can’t win greatly thus cannot invest greatly in lawyers. Our supervisors are understaffed and to be honest (for the Dutch authority) fighting the wrong fights.