Reading this, it sounds very like what Ingvar Kamprad did with IKEA - although the structure is slightly different, the intent feels the same.
I work at Inter IKEA, which is actually a franchisor - the structure is a family run foundation sitting at the top, below the group that owns the concept and value chain, then the retailer licence to hold a franchise (https://www.inter.ikea.com/en/this-is-inter-ikea-group/the-i...)
I always assumed that IKEA being a non-profit was a tax evasion maneuver first and foremost. Even Wikipedia says that the goal of their convoluted corporate setup is to make a "non-taxable for-profit" entity.
I don’t think that's what Infomaniak is after. Not even in the same ballpark.
Of course. The reason IKEA was structured as it was, is to pay very little tax. Sadly this rational and admirable way of running the company has now gone out the window and the current ownership is way more woke than during the golden era. But now they are big enough to do what they want, so it doesn't really matter that much.
This is a good news. I moved my domains from DNSimple to Infomaniak last year, as part of my rely-less-on-US-infra-and-services strategy. I chose them for their dedication to privacy, ethics and transparency. This change reassures me this was a good choice.
For those who are/were considering Infomaniak and are wondering about the quality of service: I use it for DNS only. Their UI is less than ideal but not bad once you get used to it. The service is solid, never had any issues.
> Concretely, this means that no takeover of the company is possible without the Foundation’s approval. Even if Boris were to pass away, even if an irresistible investor came knocking, control of Infomaniak remains in the hands of a structure dedicated to its mission.
This reads quite naive; if you want a legal entity to be ideologically driven then it needs to be controlled by a small number of ideologues. Committee-like structures tend to mean revert to a reasonable position that bows to financial pressure. Structures guarantee longevity, but the ideological underpinnings of the that longevity tend to stray.
One of the major lessons of political history is it isn't possible to structure your way out of a situation where there is an incentive to do something. If Boris Sienenthaler has proven to have good judgement it is a much better idea leaving him in charge than re-rolling dice. Any institution quickly becomes a corrupt shadow of what it was originally envisioned as once the original people involved move on.
> Any institution quickly becomes a corrupt shadow of what it was originally envisioned as once the original people involved move on.
The debian project here acts as a counter-example: The institution governing the project far outlived its original creator and the "debian social contract" clearly helped to that.
Additionally, Infomaniak seems to have registered here as a Swiss "public interest" foundation. This has several implications:
(1) Swiss authority regularly audit the foundation and verify that there is no conflict of interests with the registered chart.
(2) Usage of the money should be done in respect of the chart.
(3) If any of the previous conditions is not respected. The Swiss authorities can step it and dissolve the entire thing or even take control.
The experience has been nothing but awesome. I love the Android clients (mail, calendar sync) and I am also using their AI services for light tasks. Management UI is a bit confusing but not the worst I deal with.
I did the same and am a big fan of their services. Still, a word of caution: their policy states that they delete emails in folders named „Trash“ and similar after 30 days. It is documented, but I realized it too late. And the list of folder names in the docs is „non-exhaustive“.
I thought the founder was against privacy. There were discussions last year or so about the Swiss (anti-)privacy laws. I don't know what to think about it now.
I use Infomaniak for personal domains, along with DNS. I really want to like them. But their management UI is just... horrible? Also the product offering feels increasingly unfocused, with kSuite and kDrive.
I moved my domains and mailboxes from Gandi to Infomaniak when Gandi went from "no bullshit" to full shit hole after TWS bought them. The service is top quality and their customers service was really helpful in transferring my third-level .name domain which has always been a hassle. This news makes me even more glad I chose Infomaniak.
Big fan of this move. My feelings on Infomaniak slightly soured though when they sent me an email trumpeting their "sovereign AI" and offering some free credits, so I tried it out - docs said OpenAI compatible API, but failed to mention that not all of it actually works - I emailed support and they replied with "Unfortunately, we do not provide support for our AI Service, as the solution is highly unmanaged and uses our API."
I have no idea what this means, but it certainly made me wonder how much of the rest of their offering has no support and put an instant halt on us moving the company over from GSuite or whatever it's called this week.
I've received an email about this with the subject: "An (important) message from the founder of Infomaniak"
Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all.
Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behaviour such as this from them and am considering moving away entirely.
If you claim to be ethically superior, I'll hold you to higher standards.
I disagree. As an Infomaniak customer I felt that this information was important. It’s not true that it doesn’t have any impact on customers at all: this protects the customers against scenarios like what happened with Gandi [1] that another commenter mentioned.
Maybe not urgent, but important indeed. Saying that this is "highly disrespectful" and "manipulative" is exaggerated.
Ah, it reads better in French I think (my native language): "Un message (important) du fondateur..."
I think you might read it as: `An "important" message from the founder...`
On this, Gemini says:
In French text, parentheses are frequently used for
nuance, self-correction, or an understated aside. They
act like a slight lowering of the voice, a wink, or a
humble qualification.
I was finding it challenging to verbalize, but I think Gemini is accurate
Reading this, it sounds very like what Ingvar Kamprad did with IKEA - although the structure is slightly different, the intent feels the same.
I work at Inter IKEA, which is actually a franchisor - the structure is a family run foundation sitting at the top, below the group that owns the concept and value chain, then the retailer licence to hold a franchise (https://www.inter.ikea.com/en/this-is-inter-ikea-group/the-i...)
I always assumed that IKEA being a non-profit was a tax evasion maneuver first and foremost. Even Wikipedia says that the goal of their convoluted corporate setup is to make a "non-taxable for-profit" entity.
I don’t think that's what Infomaniak is after. Not even in the same ballpark.
Of course. The reason IKEA was structured as it was, is to pay very little tax. Sadly this rational and admirable way of running the company has now gone out the window and the current ownership is way more woke than during the golden era. But now they are big enough to do what they want, so it doesn't really matter that much.
This is a good news. I moved my domains from DNSimple to Infomaniak last year, as part of my rely-less-on-US-infra-and-services strategy. I chose them for their dedication to privacy, ethics and transparency. This change reassures me this was a good choice.
For those who are/were considering Infomaniak and are wondering about the quality of service: I use it for DNS only. Their UI is less than ideal but not bad once you get used to it. The service is solid, never had any issues.
> Concretely, this means that no takeover of the company is possible without the Foundation’s approval. Even if Boris were to pass away, even if an irresistible investor came knocking, control of Infomaniak remains in the hands of a structure dedicated to its mission.
This reads quite naive; if you want a legal entity to be ideologically driven then it needs to be controlled by a small number of ideologues. Committee-like structures tend to mean revert to a reasonable position that bows to financial pressure. Structures guarantee longevity, but the ideological underpinnings of the that longevity tend to stray.
One of the major lessons of political history is it isn't possible to structure your way out of a situation where there is an incentive to do something. If Boris Sienenthaler has proven to have good judgement it is a much better idea leaving him in charge than re-rolling dice. Any institution quickly becomes a corrupt shadow of what it was originally envisioned as once the original people involved move on.
> Any institution quickly becomes a corrupt shadow of what it was originally envisioned as once the original people involved move on.
The debian project here acts as a counter-example: The institution governing the project far outlived its original creator and the "debian social contract" clearly helped to that.
Additionally, Infomaniak seems to have registered here as a Swiss "public interest" foundation. This has several implications:
(1) Swiss authority regularly audit the foundation and verify that there is no conflict of interests with the registered chart.
(2) Usage of the money should be done in respect of the chart.
(3) If any of the previous conditions is not respected. The Swiss authorities can step it and dissolve the entire thing or even take control.
After I moved away from Google services as much as I could (https://www.mac-vicar.eu//posts/2020-10-20-migrating-away-go...), and after some years on mailbox.org, which I did not enjoy, I ended moving to Infomaniak.
The experience has been nothing but awesome. I love the Android clients (mail, calendar sync) and I am also using their AI services for light tasks. Management UI is a bit confusing but not the worst I deal with.
Glad to see this move. I am a fan!.
I did the same and am a big fan of their services. Still, a word of caution: their policy states that they delete emails in folders named „Trash“ and similar after 30 days. It is documented, but I realized it too late. And the list of folder names in the docs is „non-exhaustive“.
https://www.infomaniak.com/en/support/faq/2351/understanding...
This is awesome news.
I wonder if it has any impact on Infomaniak's earlier position on Switzerland's privacy laws, e.g.:
https://www.tomsguide.com/computing/vpns/infomaniak-breaks-r...
I thought the founder was against privacy. There were discussions last year or so about the Swiss (anti-)privacy laws. I don't know what to think about it now.
I use Infomaniak for personal domains, along with DNS. I really want to like them. But their management UI is just... horrible? Also the product offering feels increasingly unfocused, with kSuite and kDrive.
I moved my domains and mailboxes from Gandi to Infomaniak when Gandi went from "no bullshit" to full shit hole after TWS bought them. The service is top quality and their customers service was really helpful in transferring my third-level .name domain which has always been a hassle. This news makes me even more glad I chose Infomaniak.
I miss the second free email.
hey, exact same story and sentiment here!
Big fan of this move. My feelings on Infomaniak slightly soured though when they sent me an email trumpeting their "sovereign AI" and offering some free credits, so I tried it out - docs said OpenAI compatible API, but failed to mention that not all of it actually works - I emailed support and they replied with "Unfortunately, we do not provide support for our AI Service, as the solution is highly unmanaged and uses our API."
I have no idea what this means, but it certainly made me wonder how much of the rest of their offering has no support and put an instant halt on us moving the company over from GSuite or whatever it's called this week.
I've received an email about this with the subject: "An (important) message from the founder of Infomaniak"
Putting "important" in there, even in parentheses, is highly disrespectful, as it implies the necessity to be read immediately, whereas in reality this doesn't have any impact on customers at all.
Infomaniak overall has a decent product offering, but I've noticed repeatedly incompetence and manipulative behaviour such as this from them and am considering moving away entirely.
If you claim to be ethically superior, I'll hold you to higher standards.
I disagree. As an Infomaniak customer I felt that this information was important. It’s not true that it doesn’t have any impact on customers at all: this protects the customers against scenarios like what happened with Gandi [1] that another commenter mentioned.
Maybe not urgent, but important indeed. Saying that this is "highly disrespectful" and "manipulative" is exaggerated.
[1] https://linuxfr.org/users/acatton/journaux/gandi-passe-de-no...
Ah, it reads better in French I think (my native language): "Un message (important) du fondateur..."
I think you might read it as: `An "important" message from the founder...`
On this, Gemini says:
I was finding it challenging to verbalize, but I think Gemini is accurateGot the same email. After reading the subject, plus the first paragraph:
My initial reaction was questioning whether the email was legit or not.All in all the final message is great but the way it was communicated not so much.
I share the exact sentiment. I unsubscribed once I was done skimming the body of the email.
What is it with company blogs that outright refuse to link to their product pages?