Surveillance Pricing: Exploiting Information Asymmetries

(lpeproject.org)

67 points | by cainxinth 4 hours ago ago

26 comments

  • teeray 2 hours ago

    It would be abhorrent to let humans change the prices of goods and services based on the color of your skin, age, gender, religion, etc. However, if a computer does it, that’s apparently just fine.

  • 2009mobile 3 hours ago

    The article describes Uber's surge pricing as a form of surveillance pricing, but this is misleading. The primary purpose of surge pricing isn't to maximize profit, it's to increase supply. Dynamic pricing in a 2-sided network is different than in retailing.

    • dghlsakjg 2 hours ago

      It isn’t just to increase supply, it also reduces demand. It’s a mechanism for finding a new market clearing price… that necessarily maximizes profit

    • salawat 2 hours ago

      >The primary purpose of surge pricing isn't to maximize profit, it's to increase supply.

      Your thinking is overly rigid here. An action can be multiple things at the same time. Uber's incentive is to maximize transactions per unit time window. You are correct in that surge pricing on a first level pass isn't about profit maximization. You have to go up a layer of a straction or two before that becomes the case. Uber has to increase supply to fulfill transactions for a signalled demand, signalled demand is high, thus signaling more profit to be made, therefore the surge while at first seeming like a negative signal to consumers, is still acting systemically as a mechanism to bring about profit maximization.

      Hiding this type of thing from the end consumer, or not saying it out loud, is a favorite of the current batch of business people.

    • cowpig 2 hours ago

      Can you explain why they are mutually exclusive?

    • esseph 2 hours ago

      > The primary purpose of surge pricing isn't to maximize profit, it's to increase supply.

      Hm. This doesn't pass the sniff test for me.

      If say 500 people take an Uber to a venue or need an Uber from the airport, increasing the price more often than not is just going to increase revenue. The price increase doesn't force you into an alternative choice if there are no alternatives.

      Many places don't have substantial taxi or similar services, and public transit doesn't meet that same need with people in suburbs / ex-urbs / rural.

      • nh23423fefe 2 hours ago

        the price increase can incentivize more drivers thus increasing supply. conversely driving the price to zero would certain increase demand and eliminate supply.

        i mean, if you posit inelastic demand, you dont get you pretend you derived it as a conclusion right?

        • esseph an hour ago

          > the price increase can incentivize more drivers thus increasing supply

          But never high enough to meaningfully dilute or really in any way change demand, and by raising the number of drivers, the parent company ultimately still makes more profit.

          This seems self reinforcing.

          > i mean, if you posit inelastic demand, you dont get you pretend you derived it as a conclusion right?

          I'm not pretending anything, I'm considering the reality on the ground when I travel across the US.

  • bit1993 an hour ago

    I don't buy this. Doesn't supply and demand fix this unless of course you are dealing with a monopoly and have no choice. Don't customers find the most affordable goods in the market place and aren't goods priced competitively? What am I missing?

    • nemomarx 29 minutes ago

      If all the airlines (or whatever business) are doing something like this, how would you know what the prices are and what the alternatives are? Custom prices per user based on willingness to pay shifts market value around a lot.

      • bit1993 23 minutes ago

        > If all the airlines (or whatever business) are doing something like this

        Then that would be the main issue and far worse then the algorithms, that's a monopoly or cartel and not a free market. Because in a competitive market prices will be competitive with very little arbitrage.

  • NDlurker 3 hours ago

    This is really making me consider going back to all cash and local purchases. Maybe prepaid debit cards and a PO box for when I need to order something online.

    • pizzly 11 minutes ago

      You will find many companies don't allow prepaid debit cards. OpenAI months ago refused to accept prepaid debit card but allowed personal debit card. Not sure how they know its a prepaid card though (Visa prepaid). I think many companies are using credit cards as a form of ID.

    • 2ndorderthought 3 hours ago

      It's more important now than ever to spend an extra 2 dollars shopping locally. Your neighbors will appreciate it. Bezos will build another rocket and cut more jobs.

      • pizzly 5 minutes ago

        Perhaps in some places but if you live in a country without much competition and very high cost of living its much more than an extra 2 dollars to shop locally. Prices are routinely 1.5 - 2x more if you buy locally than online here. Also if money is tight then even if its just an extra 2 dollars then you should make the purchasing decision that benefits you. That extra money is health (both physical and mental (R&R))

      • NDlurker an hour ago

        Agreed. I shop locally when I can. It's frustrating though that some of that stuff can't be found locally anymore. I went to 3 businesses today looking for a couple cheap car parts. Couldn't find them so ended up getting one part off eBay and then having my friend order the other with his Amazon Prime account.

        But yeah, I do spend as much money at local/regional businesses as I can. And I've started donating to local charities to help my neighbors.

      • throwaway85825 an hour ago

        Most people don't have an extra 2 dollars.

  • throwaway85825 an hour ago

    The solution to such information asymmetry is to mandate disclosure of all algorithms and data used in setting the price.

    • Refreeze5224 an hour ago

      That won't work. The issue is a fundamental power imbalance being exploited by the seller. An individual will never have the time, money, or energy to be on an equal footing with companies that do this. So giving people a bunch of algorithms and data does nothing. It's just like giving people EULAs and pretending that because they have the stated terms, it somehow makes them an equal party. The solution is to ban situations where these power imbalances exist. Too bad capitalism is inherently based on them....

  • neeeeeeal 3 hours ago

    Based on the title, I assumed this would be about how the consumer could grasp and then counter-utilize the pricing differences these algorithms produce.

    For example, understanding that you are being “targeted” by these algorithm for premium extraction and taking measures such as spinning up VPNs, clearing cache/history, etc to save the consumer from overpaying.

    Seems like a good market for such a product would exist…

    • throwawayqqq11 2 hours ago

      https://m.youtube.com/watch?v=7eIUOUfhoJ8

      Some day i might find the time and energy to expand keepassxc to manage fictitious identities and tie them to accounts.

    • morkalork an hour ago

      Calling it the "bend you over a barrel" or "fuck you, what's it worth to you?" pricing schemes probably wasn't allowed.

      It is a tone shift tho, the new leader of the NDP in Canada is using the term now.

    • secretsatan 2 hours ago

      I’m not sure that’ll help at the supermarket

  • bestouff 3 hours ago

    This can't happen in EU. Thanks again.

  • abrownbear an hour ago

    Dope piece.