Microsoft PhotoDNA scanning problem

(elevenforum.com)

85 points | by darkzek 2 hours ago ago

34 comments

  • giancarlostoro an hour ago

    > Microsoft wanted me to confirm my age, that I was a "real person" along with identity. So Microsoft somehow reached out to the police department, based on my address information in my Microsoft accounts, with a check of some kind. I had to go to the local police department to verify who I was and my age. The police department told me it was odd. They are just following up on Microsoft complaint. This happened a few or so years ago. Microsoft confirmed my identity then. However, the Microsoft account profile photo issue still exists today.

    You what now???

    • MisterTea an hour ago

      > The police department told me it was odd. They are just following up on Microsoft complaint.

      Since when does your local police department respond to a "Microsoft complaint?"

      • john_strinlai 25 minutes ago

        they dont. and microsoft doesnt contact local police. this post is dubious.

        if its CSAM related (which is implied via photodna involvement), microsoft does not contact local police. they contact NCMEC (or the appropriate equivalent), who then coordinates the law enforcement response.

        if it isnt CSAM, microsoft does not contact local police to aid with support, because that would be ridiculous to coordinate over a billion accounts across tens of thousands of police departments around the world. and police forces would obviously not tolerate acting as microsoft support personnel.

        there has to be a substantial amount of missing context, or this story is (partially? fully?) fabricated, or the user is mistaken/wasnt talking to microsoft.

      • giancarlostoro an hour ago

        That's what I'm saying! That is WILD.

        • MisterTea an hour ago

          PD - Hello Police department MS - Hello officer, this is Microsoft. We're calling to report a user trying to access their system unlawfully...

    • the_snooze an hour ago

      That sounds like straight up scammer behavior. "Yes, this is Microsoft calling. We need to confirm your info with the local authorities."

      • selcuka 38 minutes ago

        > That sounds like straight up scammer behavior. "

        Microsoft reached out to the police department, then the person went to the local police department to verify who they were. I don't see how this could be a scam.

    • beeflet an hour ago

      Home Depot™ Presents the Police!®

      • Forgeties79 an hour ago

        Subway™ Eat Fresh and Freeze, Scumbag!®

  • mzajc 2 hours ago

    > Microsoft's PhotoDNA scanning is not just in OneDrive, through the Microsoft's eco-system. Basically, if you are using your Microsoft account to sign in to Windows 11, PhotoDNA scans your entire computer. This information came directly from Microsoft Support.

    This sounds like a horrible privacy violation. Is it true? What do they do if they find a match?

    • bawolff an hour ago

      According to the post, they called the police (!)

  • john_strinlai an hour ago

    the police part makes me really question what is going on here and the validity of this report.

    if you get multiple child sexual abuse material (CSAM) matches, the police will be knocking on (down) your door. microsoft isnt going to nicely ask you to go down the the police station. they dont even contact local police, they forward the information to the appropriate national entity (e.g. NCMEC) who coordinates the law enforcement response.

    and if it isnt CSAM related, microsoft is not going to be contacting your local police, period.

    something isnt adding up here. i suspect this post is ragebait.

  • bawolff an hour ago

    Wait, reading between the lines it thinks his face is CSAM?

    I guess its a hash collision, but that is pretty crazy. Sounds like the plot to a scifi dystopia.

    • Retr0id an hour ago

      The perceptual hashes used for this kind of thing are, necessarily, much more susceptible to collisions than cryptographic hashes - so it's not out of the question at all.

    • vessenes an hour ago

      That's my guess as well. Could be a collision, or it might be he's in a corpus. Or he's been RATed and is not talking to Microsoft at all. I wasn't aware they required face pics to provide service.

    • loloquwowndueo an hour ago

      No, TFA says the picture was associated to an old account that got flagged - presumably anything linked to that account, picture included, is now cursed.

      • bawolff an hour ago

        TFA also says the police were involved. It seems unlikely MS would call the police just for a flagged account, or that if they did, the police would care.

    • isodev an hour ago

      > dystopia

      Coming soon to every AI enabled product near you

  • Retr0id an hour ago

    This is why I regularly reset my face.

    • wormius 39 minutes ago

      Philip K Dick enters the chat...

      Through A Scanner Darkly, indeed.

      • selcuka 33 minutes ago

        If that doesn't work, they'll fingerprint your thoughts.

        Oh well, Philip K Dick enters the chat again. With Solar Lottery this time.

  • donkeylazy456 2 hours ago

    So... microsoft thinks he is too hot for them.

    • Uberzi an hour ago

      For your information, PhotoDNA is a CSAM related tool. I do not think that comment is appropriate.

  • loloquwowndueo an hour ago

    > I just do not know what to about it any longer. Each time I create a new Microsoft account

    There’s your problem. Don’t create a Microsoft account? Why would you need one anyway? To use windows? Why? Get Linux or switch to Mac.

    • rincebrain an hour ago

      "My picture gets a call to the police if I use it at my day job" is a hell of a sentence, for example.

  • batch12 an hour ago

    Is it a specific picture of the face or any picture of it?

  • seemaze an hour ago

    Ooph, what midlevel SWE at MS did he rub the wrong way..?

  • jrflowers an hour ago

    >I had at least 12 Microsoft accounts immediately closed

    What?

    • inetknght an hour ago

      What what?

      I take it you're not one of the many people who've had a dozen different services over the years get bought up by Microsoft, then forcefully migrated to multiple Microsoft Accounts, and then lose access to all of them?

  • ltbarcly3 2 hours ago

    Why does he keep using that picture?

    • bombcar an hour ago

      The whole point of PhotoDNA (CSAM scanner) is that it can detect variations of photos without them being identical and without having CSAM to directly compare it to.

    • xeromal an hour ago

      It's his face

      • shrinks99 an hour ago

        "Why should I change? He's the one who sucks!"

    • 9991 an hour ago

      Wrong question. Why does he continue to do business with a company who clearly doesn't want him?