Elevated Errors in Claude.ai

(status.claude.com)

48 points | by LostMyLogin 2 hours ago ago

31 comments

  • siliconc0w an hour ago

    They need to keep an emergency backup Claude to fix the production Claude when it goes down.

    (More seriously I wonder if they'd consider using Openai or Gemini for this purpose)

    • killingtime74 4 minutes ago

      Maybe they can use the ultimate backup...human programmers!

    • bashtoni an hour ago

      Opus and Sonnet are still working fine in AWS Bedrock (and probably Google Vertex), so they genuinely do have an emergency backup Claude they can use.

      • codegladiator 33 minutes ago

        Isnt bedrock and vertex pass thru to anthropic servers ? I didnt know aws/google are deploying the actual models

        • etothet 12 minutes ago

          AWS actually hosts the models. Security & isolation is part of the proposed value proposition for people and organizations that need to care about that sort of stuff.

          It also allows for consolidated billing, more control over usage, being able to switch between providers and models easily, and more.

          I typically don’t use Bedrock, but when I have it’s been fine. You can even use Claude Code with a Bedrock API key if you prefer

          https://docs.aws.amazon.com/bedrock/latest/userguide/what-is...

          https://code.claude.com/docs/en/amazon-bedrock

          (I am not affiliated with AWS in any way. I’m just a user stuck in their ecosystem!)

  • anonnona8878 43 minutes ago

    keeps going down. One more time and I'm moving to Codex. Or hell, I better go back to using my actual brain and coding, god forbid. Fml.

    • tvink 17 minutes ago

      You'll be back :)

  • upmind 2 hours ago

    Jarred (from Bun) said that a lot of the errors are being of how much they've scaled in users recently (i.e., the flock that came from OpenAI)

    • fred_is_fred an hour ago

      The first scaling event was after their highly successful Super Bowl ad and the second was being on the right side of history over the weekend.

      • dilyevsky an hour ago

        this has been an issue for years at this point... other labs are hardly any better tho

  • rosquillas 34 minutes ago

    I'm basing my next projects on the ability of Claude code to write code for me. This disruptions are scary.

  • iso-logi 44 minutes ago

    I switched from OpenAI to Anthropic over the weekend due to the OpenAI fiasco.

    I haven't been using the service long enough to comment on the quality of the responses/code generation, although the outages are really quite impactful.

    I feel like half of my attempted times using Claude have been met with an Error or Outage, meanwhile the usage limits seem quite intense on Claude Code. I asked Claude to make a website to search a database. It took about 6 minutes for Claude to make it, meanwhile it used 60% of my 4h quota window. I wasn't able to re-find it past asking it to make some basic font changes until I became limited. Under 30 minutes and my entire 4 hour window was used up.

    Meanwhile with ChatGPT Codex, a multi-hour coding session would still have 20%+ available at the end of the 4/5 hour window.

    • tvink 12 minutes ago

      You're not wrong, for sufficient simple cases it's at a disadvantage. But once things get complicated, it wins by being the only thing that you can get to work without going insane.

      And yeah, any serious use completely assumes a Max sub.

  • thekid314 31 minutes ago

    Yeah, the influx of people is disrupting my work, but it brings me joy to witness OpenAI’s decline in consumer support. So much for their Jonny Ive product, whatever it was.

    • camillomiller 30 minutes ago

      I am so baffled that someone with the stature of Jony Ive fell pray to scam Altman empty promises. I would have expected much more of him.

  • kshacker an hour ago

    I was having an extended incognito chat with claude.ai, and then it stopped responding. I saved the transcript in a notepad and checked in another tab whether it was down. i wonder if the incognito session is gone, and whether by reposting it i can resurrect it. I have done so with Gemini but there it has codes like "Gemini said", which I do not see here. If anyone knows that, appreciate a solution.

  • himata4113 33 minutes ago

    Seems to be the biggest outage yet. Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.

    • kshacker 16 minutes ago

      If you look at their status page, something has been bubbling for the past week

      https://status.claude.com

      • himata4113 3 minutes ago

        Never noticed it being outright down like this except for today (and yesterday), never had actual downtime except for few failed requests that worked after a retry which coincides with AWS datacenters going offline.

    • lelanthran 18 minutes ago

      > Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.

      More datacenters? I thought it was just one.

      • himata4113 17 minutes ago

        The strikes are actually still ongoing afaik.

    • kube-system 13 minutes ago

      A not particularly large AWS region on the other side of the world? Doubt it.

  • cbracketdash 36 minutes ago

    Already made the switch back to Codex :-)

  • tayo42 an hour ago

    Who fixes the Ai when the Ai is down? Semi serious since they're pretty big on not writing code?

    • brookst a few seconds ago

      Most ops fixes don’t involve writing code though.

  • rvz 2 hours ago

    “98.92 % uptime” is horrendous and unacceptable.

    Only one 9 of availability means you are seriously unreliable.

    • fred_is_fred an hour ago

      There are 2 9s in 98.92.

      • cronelius an hour ago

        well actually since 1 == 0.999999… and 98.82 is 98.91999999… there are an infinite number of 9s

      • cr125rider an hour ago

        “Wait you mean sequential 9s!? Here I was waiting for just the right time to turn it back on…”

      • Tadpole9181 an hour ago

        Oh come on guys, this one is at least funny.

  • kelvinjps10 an hour ago

    But code is solved?