We'll see how much the AI aspect is true by whether they're thinning out teams equally, or just axing whole initiatives. My impression of Block was that it was mostly a one-trick pony (okay, two if you include CashApp) with a bunch of side initiatives that never seemed to pan out, so I'm expecting it to be more of the latter, with this being more of an admission that they're now in "maintenance mode".
Either way, I think this is how it's gonna be. Regardless of whether AI significantly increases productivity (40%? come on), layoffs will be preemptory. Executives will see the lack of productivity boost as being due to lack of pressure, and imagine engineers are just using the AI to make their own lives easier rather than to work more efficiently. You can't really double output velocity because your users will see it as too much churn, so the only choice is to lay off half the workforce and double the workload for those who stay. "Necessity is the mother of invention." They'll overlook the fact that the work AI tools provide only encompasses 10% of your job even if they're 100% efficient.
> My impression of Block was that it was mostly a one-trick pony (okay, two if you include CashApp) with a bunch of side initiatives that never seemed to pan out,
I worked at Block for ~6.5 years up until 2024. This is mostly correct.
They were the first to market for portable CC readers, and segued that into "high tech" POS systems which, to be fair, were significantly better than the available alternatives at the time. But flashy hardware design and iPads isn't really a moat, and the company never developed a great muscle for launching other initiatives. The strategy was "omnibus" - trying to do everything for everyone and win on the ecosystem efficiencies...but when none of your products are particularly standout it's hard to get and keep customers.
CashApp being the notable exception, because they gave the founder carte blanche. It was effectively 2 different companies operating under the $SQ ticker. They even had their own interview process for internal transfers. Although ironically the engineering standards on the CashApp side of the fence were significantly sloppier than on the Square side...to the point where I stopped using CashApp and stopped recommending it to friends once I transferred to that org and saw how the sausage was made.
Exactly. Square was the first great checkout system, but now a decade and a half later every other system is good enough that retailers aren't going to pay extra for a flashier app.
I'm convinced that these "AI Layoffs" are these companies trying to save face from the absurd overhiring that they did in 2022 and 2023 because apparently they thought that these no-interest loans/free money would just last forever.
No one really "knows" how to grow businesses so the easiest way to spend a lot of money quickly is hiring lots of people, whether or not they are "necessary". Then this free money dries up, interest rates go back up, and now they're stuck with all these employees that they didn't actually need.
Some companies like Google and Microsoft just accepted that assholes like me will call their CEOs incompetent and fired lots of people in 2023, but I think other CEOs were kind of embarrassed and held off. Now they can use AI as a scapegoat and people won't act like they were idiots for hiring twice as many people as they needed.
Also, I got declined by Block a year ago. Glad I was now.
Before people jump into existential despair here about the software field, do we know the breakdown of roles? How many were tech vs support, operations, HR, and other roles?
> layoffs will be preemptory. Executives will see the lack of productivity boost as being due to lack of pressure,
Look I don’t like layoffs and I don’t want to come off as an apologist. I’ve been laid off from a wildly profitable company and I get that pain.
But I think at some point we do need to be honest that businesses want to give up on failed projects, and the lazy ones will do that through layoffs because tech has so much churn anyways. It’s in vogue to blame AI for these things. I doubt most of these CxOs think actually that AI will transform their business in the next few years, and I question how many even care about applying pressure to employees.
I don’t want to come off as an apologist for bad corporate behavior, because I think it’s bad, but sometimes I think they’re just taking the easy way out on corporate messaging for a not-crazy decision (of ending failed or bloated projects). As you alluded to, “maintenance mode” for a business just doesn’t need as many employees. 40% at once seems high, I’ll concede though.
40% actually seems reasonable for a flip into maintenance mode. That’s what PE firms do when then buy cash cow businesses. Dramatically cut engineering on new functionality, cut back on sales and marketing, remove all redundancy in operations.
Anyone who has counted on a vendor that went private or was bought by a rollup firm has felt this pain.
Better to do it all at once than repeated declines.
I first entered the workforce at IBM and several months later they did layoffs (resource action). Every six months after that for my 6ish year tenure there were more resource actions.
To this day I walk into the office each morning thinking today may be the day I get laid off. My wife doesn't think it's a healthy mentality, but I'm not sure I know another path of life.
This is to say at least it's done in one fell swoop. Repeated layoffs are certainly demoralizing.
> To this day I walk into the office each morning thinking today may be the day I get laid off. My wife doesn't think it's a healthy mentality, but I'm not sure I know another path of life.
Updated to two tricks. And you could argue three if you call banking its own trick. Afterpay was an acquisition (and much smaller) so IDK if that counts.
Still, all the bitcoin stuff, music, other side ventures, most of the international expansion, attempts to appeal to bigger businesses, the recent "focus local" vision, all hardly made a dent in the respective markets and I wouldn't be surprised if they lost money or are still losing money on most of those things.
CashApp was launched in 2013, long before Zelle and other instant payment rails arrived, which closed wallet providers solved for (Venmo too, owned by...Paypal). There is little growth to be had when these customers can get free deposit accounts with access to Zelle or FedNow to move value for free instantly. It's success to be sure to accumulate the cashflow from the customer base built, but it isn't lasting.
Absolutely, most of this is private corporate duct tape over a lack of Pix (Brazil), UPI (India), Instant SEPA (Europe), etc [1]. “Americans can always be trusted to do the right thing, once all other possibilities have been exhausted.” [2] In a US financial services market, Venmo and CashApp are unnecessary assuming you procure a deposit account from a bank or credit union with instant payment rails access [3] [4]. Even Schwab has access to Zelle, for example. You need not extend credit and have credit risk exposure for paper checks anymore as well as an issuer of a deposit account.
Transfer limits are selected by each network participant [1], based on their risk tolerance. Four years ago Zelle was moving half a trillion dollars (~$490B) a year, 1/4th of total credit card volume [2]. I’ll come back with 2025 numbers when time permits. Zelle is baked into each financial institution’s app, there is no stand alone app anymore (as of March 2025) [3]. If you don’t like the UX, switch banks or credit unions, they’re mostly interchangeable. There are thousands to pick from.
I move thousands of dollars a month with Zelle, so I know it’s possible. My credit union allows me $3k/day, $8k/month. Chase Bank had similar limits before I left them.
I think it is a question of who is getting the benefit of these efficiencies. If it is the worker—ie they are doing the same amount of work in less time but not making that extra time available to the company—then from the company’s perspective they aren’t being more efficient. Or at least the additional efficiency doesn’t affect it.
Nice severance; but in this job market, holy shit.
Yeah, you get 5 months of severance and a bunch of devices and such; but, does this CEO really think these employees will find new work in that time? In this job market?
If the profits are still up and growing, why on earth would you evict 40% of the company, to send them into this job market? Why not … try new industries, play around, try to become the next Mitsubishi or Samsung or General Electric. If you’ve got the manpower and talent, why not play with it and see if anything makes money. In-house startups with stable capital, all that.
> Nice severance; but in this job market, holy shit.
I just talked to a bunch of recruiters (we're hiring) and their main piece of advice was: The market is crazy. Move fast. We're seeing people getting jobs within days of starting to look, bailing on offers after signing because they got a better offer somewhere else, etc. 24 hours is the longest you can leave a candidate waiting. You have been warned
edit: I am in SFBA. Your reality may be different. People have spilled some 2 trillion dollars onto the area in the past 2 years. A lot of that is going to software engineers as everyone tries to shove AI down consumers' throats. Rents are up 60% in 12 months, which is not the sign of a cold employment market :)
I'm in NYC which I think has similar demographics to SF in this regard; I found my job in August of last year, after about five months of searching, and I found it because a friend of mine referred me. It's a good job, and I like it, I'm grateful for that friend.
Regardless, it's not like that was the only job I applied to. I had a policy of applying to at least ten jobs a day, so I applied to about ~1500 jobs, and literally all of them rejected me except for the one I have right now. I had about twenty other interviews (edit: 15, checked my calendar from last year), a few that got to late stages, and they didn't pan out [1].
I psychotically save money so I wasn't worried in any kind of existential sense, I could survive for years if I needed, but man I would have killed to be in a situation where I even had the opportunity to bail on an offer.
This has been the worst economy for software engineers I've seen in my ~15 year career. I am slightly optimistic that it will improve eventually but I suspect "eventually" might mean several more years.
[1] And one at a one of the world's largest bank (that my lawyer/mom has advised me not to name publicly) where my interviewers were potentially the most incompetent people I have ever talked to and who didn't seem to know what an atomic was in Java, and "corrected" my counter code with a mutex. And I put "corrected" in quotes, because what they corrected it to would deadlock. Morons.
You're hiring, so of course that's the message you're getting from recruiters. "Market is hot", so take their candidates quick before someone else snaps them up. Don't believe this line without confirmation.
No, that's just the reality of the market right now. Software engineers are an extremely hot field, likely because everybody is trying to add AI to their products.
I'm being very picky with what I look at, which doesn't help, but yeah, it doesn't seem great. Maybe they're all in person gigs? Or is there some ageism? (There has always been some ageism in software)
Easier to hire consultants to add AI to do your software engineering for you than temporarily hire humans with needs and benefit costs to add AI to do your software engineering for you.
Just the current reality in SFBA. People have spilled some 2 trillion dollars onto the area in the past 2 years. A lot of that is going to software engineers as everyone tries to shove AI down consumers' throats.
Not being obtuse, I even googled it, but I have no idea what SFBA is in this context. I'm assuming it's not to do with windsurfing in the San Francisco Bay Area or some kind of insulation. Could you elaborate?
They're just saying the job market is hot in the location of the S (San) F (Francisco) B (Bay) A (Area) it's not cryptic, I'll assume you had a brain fart here it happens.
Unless I'm getting whooshed now lol, but yeah the market here is just super hot because all the AI money sloshing around.
Pre-covid, and during the early covid hiring spree, I used to get messages from eager recruiters every week, I get maybe one a month these days, and they are much more tepid.
I've actually had really positive responses. I'm fairly senior (~20 years of experience). I was laid off by Meta in 2022, started at Block 3 months later. Laid off by Block in 2024, started at a smaller company 1 month later. Decided to leave that company in early 2025, contacted one company from a HN Who's Hiring post and took that job. That ended up being a poor fit, and I went back to a FAANG around July of 2025.
In the last three transitions I applied to a grand total of 5 companies.
Also, looking at the recruiter emails I've been getting, they've been ramping up over the last few months, and I'm back up to one or two cold emails per week.
But again, I'm fairly senior, and I have deep domain knowledge in a few key areas. I understand the market is brutal if you're early career or your knowledge isn't "T" shaped.
Wildy varies. I'm a new grad and got my first offer after 8 applications and got another offer last week unprompted. Meanwhile my friend graduating from the same university has done 300 applications and a couple dozen interviews with no offer.
"Why not … try new industries, play around, try to become the next Mitsubishi or Samsung or General Electric."
Betting the company on becoming a conglomerate is just not a great strategy. It is almost always smarter to focus on what you do best, "core competencies" in MBA-speak.
Positive EV bets are hard to come buy. There aren't an unlimited number of them.
Nobody can know they will need to lay off 10% multiple years from now. So many things can change between now and then.
For all Block knows, AI for coding kind of plateaus where it is now and there is a huge boom in software engineer hiring taking advantage of the new tech to produce even more/better features.
You are trying to see employees as more than just statistics which is not what CEOs are doing. They are not empathising with 4k employees because they are not seeing 4k human beings through multiple layers of abstraction. To survive at their job they have to choose abstraction. The human brain doesn't have the capacity to simultaneously comprehend the complex needs and emotions of 4000 other human beings without burning out.
Yes this sucks, but this mode of operation for our society was repeatedly chosen through centuries of experimentation. We all asked for this, literally.
Well - if "we" refers to the original selfish gene (à la Dawkins), then yes - modern capitalism has manifested as an emergent property of the core evolutionary principle. I suppose you could say that about virtually anything however...
obviously he's going to posture his company as growing and doing well, but clearly not enough for the board and shareholders given their headcount growth from zirp
some companies are in the position to go for moonshots and block hasn't panned out
This used to be the accepted standard but it seems today that people think any amount of profit should primarily be directed toward paying wages. (either bigger wages to existing employees, or to new employees, or both). You have multiple sub-conversations in the thread wondering aloud why Block didn't invent make-work to keep the 4,000 employed.
The idea of a job being some task that needs to be done is being lost in favor of the view that a job is something you give 8 hours to in order to fill up your bank account every two weeks. It's so detached from the concept of production/productivity that people literally start inadvertently talking past each other when they discuss things like layoffs or employment.
Incredibly interesting to see, but the social contract, or at least the perception of what it ought to be, is definitely shifting.
I feel like the idea that X doesn't owe you Y is fundamentally at odds with the fact that humans are a cooperative species and survive the best when they are cooperating. A choir can hold a note together because individuals can stop singing to breathe, safely covered by peers who will take their turn to breathe later. What is the point of organizing socially if not for the benefit of all society members?
I know we have to balance inefficiency and optimal allocation of resources... but I agree it doesn't seem optimal for social wellbeing to remove people from their access to health and risking their ability to house and feed themselves without a financial need to do so (like Block going bankrupt).
And every other civilized society except America builds internal power structures that inhibit violent self-centeredism. Maybe it's time we do the same?
I think we Humans can be both cooperative species and violent,self-centered tribalists species and definitely all the grey area between the two at the same time as well.
I do mean homo sapiens. Humans are a cooperative species. They will hunt and gather together in loose communities naturally, sharing excess resources even if individuals are not directly contributing to the resource creation due to being too young, too old, sick or injured. Having inter-societal competition doesn't mean we don't still have cooperative society. Just because ants will fight other ants in different colonies doesn't mean ants are not a social species.
exactly - end consumers like you and me will end up having to pay for their jobs indirectly.
i personally want products i purchase to be cheaper and i don't want to be paying for products that are costly simply because they are hiring people for "human wellbeing".
i would rather people work in productive places than just exist in a company for some reason.
more money for doing nothing? i don't want to live in a world like that. what part of this is not clear?
two options
- the 4000 employees can still be employed in block - thats around $600,000,000 that goes into literally no value and this is price borne by us consumers
- or the 4000 employees get fired and work in different companies that actually require them so that we as consumers can actually buy more products
by choosing option 1, you not only accept that as consumers we pay more for the product, but also miss out on other valuable work the 4000 employees can do. no good economy runs this way.
> with the fact that humans are a cooperative species and survive the best when they are cooperating.
I dispute that this is a fact. Maybe within a small group, but startups shouldn't be possible if masses of more cooperating people led to better outcomes. A large company should always win there and that does not happen.
> What is the point of organizing socially if not for the benefit of all society members?
We don't come anywhere close to this on a global scale. Most countries aren't this way on a national scale.
Startups generally _don't_ end up with better outcomes. Large companies stay stable, startups are volatile and often end in failure.
Stability means removal of volatility, which means to stay stable they end up becoming more generalised, rather than the laser focus a small team like a startup can have. That laser focus can work out when applied to the right problem at the right time, but is very much not a guarantee.
More profits, line mustn't just go up, line must go higher. Giving away the devices is like saying "we're replacing both you and your device with AI and it's not like that device will help you get another job in this market anyway, good luck lol."
Maybe I'm a big capitalist, but 5 months of severance seems very generous; a job hasn't been a commitment that the company will take care of you forever in several generations. Covering you until the middle of this year should go a long way, and yeah the job market is messed up, but at least it's not mid-November where holidays mean hiring falls off the rails.
Not really, no. I was underemployed for 6+ months at the start of my career, but it's easier to take whatever is available at that point. I did some data entry and then first tier ops desk restart the server when the light turns red stuff, before I got a "real job". Doing that mid career and keeping a good attitude would be difficult.
But I would think 5 months paid time before you have to go on state unemployment is significantly better than the WARN act minimum of 60 days of notice or pay or the alternative of a campaign to raise attrition. Looks like recent google/meta layoffs are 4 months, so it's 25% better than that. I always thought I wanted to get a package, but I recognize that I would probably not have been happy if it happened.
So does being dumped from a relationship. You might not be able to find another relationship in 6+ months. But I don't think people would seriously propose that people should therefore not be able to leave a relationship.
> first off, if you're one of the people affected, you'll receive your salary for 20 weeks + 1 week per year of tenure, equity vested through the end of may, 6 months of health care, your corporate devices, and $5,000 to put toward whatever you need to help you in this transition (if you’re outside the U.S. you’ll receive similar support but exact details are going to vary based on local requirements). i want you to know that before anything else. everyone will be notified today, whether you're being asked to leave, entering consultation, or asked to stay.
Sounds like the perfect setup to start your own company!
Square/Block stock peaked at $273 in Feb 2021 and is currently at $54. Taking away the Covid bubble the stock has been completely flat since 2018, almost 8 years, while the S&P 500 returned nearly 200% in that same period. So I'm not buying the whole "the company is doing great! The layoff is just because of AI."
> In its fiscal fourth quarter, Block reported revenue of almost $6.3bn, in line with Wall Street expectations. Its earnings tumbled to 19 cents a share, owing to a $234mn hit — or 38 cents a share — on its bitcoin holdings.
Feb 2021 was peak covid tech bubble stemming from ZIRP. There are a number of companies that hit highs during that period that they'll likely never see again (or for quite some time) despite being profitable.
This is one of the best (if not the best) layoff letters I've seen online (no affiliation, don't know anyone working there, purely outsider perspective).
* Severance packages upfront because realistically that's what everyone worries about first.
* Reasoning second. I appreciate the one clean cut vs prolonged bleeding.
* Owning the decision and respecting the people that got you there. Opting for an awkward allhands vs breakup-via-text-message.
* Giving people a chance to say goodbye.
Not gonna go into strategic analysis of this, or Jack's leadership style in general.
But realistically, you can't pen a better (or, well, less bad) layoff announcement.
>we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
This is one way of making an all-in bet on AI.
>we're not going to just disappear people from slack and email and pretend they were never here. communication channels will stay open through thursday evening (pacific) so everyone can say goodbye properly, and share whatever you wish. i'll also be hosting a live video session to thank everyone at 3:35pm pacific. i know doing it this way might feel awkward. i'd rather it feel awkward and human than efficient and cold.
Well that's interesting, wonder if we'll actually get a proper accounting of which departments take which cuts.
Even if the AI piece isn't really true - smaller flatter teams will move faster anyway. I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000.
> I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000.
If a small business needs to send a replacement widget to a customer in a foreign country, they label it "$0 value" (as it's a free replacement part) and mail it with a swipe of a corporate credit card.
If a large business needs to do the same thing, the sender asks the mail room, giving them a budget code and delivery address; the mail room contacts the widget designer for a HTS code, size and weight; then contacts their shipping broker for a quote; then contacts the finance department to raise a purchase order; the finance department contacts the budget code owner for spend approval; then raises a purchase order; then forwards it to the sender who forwards it to the post room who forwards it to the shipping broker who arrange a collection. Later the shipping broker will send the post room an invoice against the purchase order, which they'll send on to finance, who'll query the sender who'll approve paying the invoice.
> Even if the AI piece isn't really true - smaller flatter teams will move faster anyway.
Quite possibly - but you have to remember to remove the bureaucracy, not just remove the people who operate the bureaucracy. If you try to do the large business process with the small business team, it'll be even slower.
Seconded. My experience has been that -- even while still complying with lots of overhead (e.g. government regulations and compliance) -- smaller teams of 1-3 devs move waaaaay faster than teams of 4-10. Could definitely speak to the overall codebase quality or some other factor, but yeah.
I found this an interesting question and did some research out of curiosity
[Full credits to wikipedia]: https://en.wikipedia.org/wiki/Star_Division (The company behind what's gonna be essentially StarOffice/Later OpenOffice/Libreoffice given Libreoffice is a fork of OpenOffice)
Star Division was a German software company best known for developing StarOffice, a proprietary office suite. The company was founded in 1985 by 16-year-old Marco Börries in Lüneburg, and initially operated as a small startup. Its first product was StarWriter, a word processor that later evolved into the StarOffice suite.
Their number of employees by the late 1997/1990's from the wiki article suggests
170. They/StarOffice achieved over 25 million sales worldwide and held an estimated 25% share of the office suite market in Germany by the late 1990s
There seem to be 5 main members (I am not counting the Gitlab Admin and administrator)
Interestingly, If I remember correctly, I saw Alexandar Franke in here, I have actually talked to alexandar franke a long time ago on matrix back when I used to use fractal. It was definitely a fun surprise to see him in this project as well.
Aside from that, I think the problem with MS word to me feels like it tried to copy the features of previous word processors including quirks and now anything which wants to be MS word competitor is sometimes forced to copy these quirks as well which to me feels like the stressful cause for the reason why we don't see too many new approaches within this space (in my limited opinion)
They're still a megacorp, roughly, with like 6k people remaining. That's a huge company. Huge companies need hierarchy to function, the "flat" thing is a really dumb idea. There's no way to make it analogous to that <50ppl team that executes well and moves fast. To do that you actually need to have a small company.
> i'd rather it feel awkward and human than efficient and cold.
So deeply ironic considering he claims he’s doing this because AI can do the jobs these people did.
These billionaires will learn one day that removing humans doesn’t stop at the bottom layer. It’ll continue to happen at layers above until their own position starts to be put into question. They’ll realize those people who are removed due to AI taking their jobs still need to put food on their tables. It’ll take time, but ultimately there are only so many ways that can go. The answer will be extreme taxation on the billionaires.
I question how much of this is really AI vs them just regrouping around their core products and shutting down a lot of ventures or tertiary projects. Either way, the messaging we're seeing is a real shift from the ZIRP ear. Tech companies used to use headcount as a metric of growth. They'd be hiring just to say they're hiring because it looks like growth. Now it's in vogue to boast about your AI adoption and how many fewer heads you need to operate. I think both are lot of blowing smoke, but now it's going to hurt a lot of people.
I would say the vast majority of people in this thread don't believe that this is related to AI at all, other than as a pretext. It's kind of incredible.
He explains the rationale, smaller teams work faster.
we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
Anyone who has worked in the big tech industry knows that probably more than half of the workforce performs tasks that, in essence, are superfluous.
But these things happened: 1) Musk has shown that Twitter can operate with 5% (approximately?) of the workforce he inherited; 2) laying off a lot of people was seen as a sign that the company was in trouble, but not now because; 3) artificial intelligence makes point 2) not a semi-desperate move, but a forward-thinking adjustment to current and future technology development.
I've been out of work for almost a year now, after being laid off, and I think it's very unlikely that I'll ever return (not because of my choice but their choice) to work in the tech industry as a W2 employee. Oh well.
Excuse me for making some pretty sharp statements. Twitter is objectively a worse product now. Musk is a deeply uncreative person who doesn't seem to actually like people and attracts people to him that are the same way. This shows in his truly uninspired products. Tesla is way behind the Chinese now. xAI is a copy cat. SpaceX seems to be taking old Soviet ideas. Musk I go on?
I have no professional, personal, or parasocial ties to Musk, so you can safely continue without this having any effect on me beyond a normal conversation, even if contentious.
I would limit the conversation to X, as it is the company that started the famous “you can do the same with 5% (or something like that) of the workforce” movement.
I don't think X is objectively a worse product now, in terms of its technical and technological aspects. This is different from saying that users were better/worse before, and the same goes for the algorithm or the type of information that is “pushed” on the platform.
Let's be honest: people and advertisers left X not because their product was unusable, had a bad UX/UI, etc., but for other non-technical reasons.
> Musk has shown that Twitter can operate with 5% (approximately?) of the workforce he inherited
Is X profitable? I don't think the argument was that Twitter couldn't _operate_ with 5% of the workforce (i.e. skeleton sysadmin crew), the issue was whether Twitter could make money and remain a viable business.
It seems that Twitter is no longer a viable business (i.e. less advertising spend, decline in users - especially high-value advertiser targets who now spend more time on LinkedIn, etc).
> laying off a lot of people was seen as a sign that the company was in trouble, but not now
I agree that saying you are laying people off because of AI is a lovely narrative for failing companies!
One needs to tease apart the effects of Musk and Musk's "policies" on advertising investments, number of users, the boom and slow decline of social media (see facebook, istagram coming down from their peak, tiktok gaining grounds but people seem to be already tired of it and waiting for something new) and the technical/technological part of the enterprise.
I don't like layoffs, in particular when I am the one getting laid off (not at X), but the X experience, for a casual user like me, did not get worse because there are way fewer people working at X. One may say, I don't like the algos, but that's not coming from a lack of engineers, it is a policy.
Jack Dorsey has a habit of explosively increasing headcount. Twitter was so overweight that 80% were eliminated when Musk took over. Block's headcount grew from 3,900 to 12,500 in three years during Covid. Block's stock price has also tumbled from ~$275 to ~$54 since 2022. I think that the severance package is incredibly generous, and the willingness to communicate with those affected is admirable. But I also think that Dorsey is spinning a story to cover up for ZIRP-era mismanagement. AI provides the justification, with the hope that dumping 2x the work on the survivors won't crush them because AI tools will help. The bet may pay off, I'm just skeptical of the justification.
To be fair X has significantly declined as an experience since Elon laid of 80%. I assume many of those he laid off were soft skill people that helped curate the experience.
This makes it make way more sense. That is a huge amount of growth really fast. I've worked in those companies, it's really hard on the work culture and organization when things grow that quickly.
I think the potential for productivity is there with AI, but this size of a cut based on speculation made no sense. This is actually reasonable in this light and is probably for the best. I'll be curious to see if any employees, former or otherwise talk about it
I am much more interested in how headcounts compare to 2019 than to 2025 (let alone 2022). Certainly, this is not a comfort to anyone who is losing their job. But I don’t remember anyone panicking about an unemployment crisis pre-pandemic. A lot of people are getting their lottery ticket taken away, which is less than ideal, but we’ve got a long way to go before breadlines.
>we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving.
In my country, this action would be literally illegal.
Even in countries where it isn’t, it feels highly immoral. “I’m not in any kind of pressure to do this but I’m choosing to shed the people who created my wealth for greater personal gain”.
Many European countries, including mine (spain) only accept mass firings when the company proves it’s a necessity. Usually this means showing losses or the effect of force majeure events like natural disasters.
You can manage your company just fine, by not overshooting your hiring by 2x if workers were anctually unneeded for example.
But in your country (Spain), Telefónica de España laid off 3649 workers in Dec 2023 (about 40% of that unit) despite growing net income by 17% that year.
spain has the highest unemployment rate in the EU. maybe you are ignoring important tradeoffs and are a little too confident about your own opinion on what it means to "manage your company just fine"
i'm gonna write this terrible news in all lowercase cause it's super aesthetic. maintain a bit of professionalism for the 4,000 people whose lives i'm throwing into turmoil? i don't think so, i have my shift key taped over so i don't accidentally show respect to anybody
Of course it's performative. They're all presumably on Apple devices. They literally went to their settings to disable auto-capitalization to make some kind of ridiculous point, i.e. "I'm too important too think about capital letters".
high impact executives like myself are too busy to use up our precious time with minutia like capitalization. every second counts when youre a high impact ceo and thats just one reason why our compensation is 1000X your own.
Yeah I was thinking the same. Pretty generous severance but I'd be pissed if I was fired by someone who can't even be bothered to press shift. Probably thinks it makes him cool and edgy.
I wrote this, currently at -2 points, a mere 24 hours ago, as a response to simonw unbounded and unwarranted optimism:
>>We're three years into the ChatGPT revolution now and so far the main observable impact on the craft that I care about is that I can build more ambitious things.
>I think you refuse to extrapolate the obvious consequences and have forgotten (if you ever knew) how it's like to be in trenches. You put on the horse blinders of 'easy to build' on the left and 'so much fun' on the right and happily trot on, while the wolves of white collar job automation are closing in for the middle class.
>You believe that we'll all become cyborg centaurs, while the managers believe we'll all become redundant. You think people will care about the sideslop everyone will build, not seeing that 'everyone will build' means 'no one will care'. Worse, means no one will buy (knowledge| skill|creation).
>Indeed we have not tipped over into the abyss, but we're teetering and the wind is picking up. It's not the end times, it's not AGI, it doesn't have to be AGI to wreck great damage on the economy, our craft and, ultimately, our way of life and our minds.
Sucks for the people to lose their jobs, but probably the most honest message you’ll ever see.
What I don’t understand is why. There’s a natural churn at each company. Of course it’s not 40%, but probably 4-5% per year, but I doubt the company freezes hiring and they are not pressured to do this.
> probably the most honest message you’ll ever see
Interesting that this is your takeaway; it seems that this is effectively an investor-friendly way to admit that Block hired too many people over the course of the pandemic and doesn't necessarily have obvious expansion/growth (that would require people to write more software) on the roadmap.
"Oh the business isn't going too well so we need to lay people off" - said no CEO ever, but "AI go brrrr" makes investors happy!
> i'd rather take a hard, clear action now and build from a position we believe in than manage a slow reduction of people toward the same outcome.
I hope this gets drilled into the heads of everyone who sells their labor. The company is profitable, and Jack could have kept 4000 people employed with no difference in outcome, instead, he chose this.
Backers probably told him to. I can't open LinkedIn any day without trending posts that engineers can hands off to LLMs. That must tilt some ideas to investors who see winners as ways to balance their losses.
Block isn't a jobs program, and employees cost money. Layoffs suck (I got laid off last year) but the reality is that it's a business and regardless of profitability, if you're not worth more than your salary you're a liability. The severance given is quite generous and fair. My biggest issue is that Block should never have grown so big in the first place.
He did get rid of himself as Twitter’s CEO. He founded Block and Bluesky which employ thousands of people, instead of enjoying the fortune of an ex-CEO. Maybe you should be open minded a little bit?
That's called quiting for better opportunities. I doubt the thousands who contributed to block's success will all land on their feet. I'm open ended I'm not a CEO forced to make those contradictory decisions.
Everything I said was based off of jack's post, as I quoted it. If you take issue with the non-specificity ot think he was being less than honest - take it up with jack.
what exactly is your point? you misinterpreted what he said. he just said that all 4K were being fired, and he would rather do it in one cut than gradually. he did not say the company's outcome would be different with those 4k vs. not
Everybody is on the edge, with the fear of a big layoff wave happening.
We see more and more people claiming they are so much more productive thanks to coding agents, big tech CEOs driving the use of AI like crazy, pundits anticipating rise of unemployment. Personally, I feel that productivity gains are overrated, but still, I'm pretty worried to lose my job in the near future. I'm saving aggressively.
Why make others misfortune a platform for ego expression? Why not doing things elegant, quiet, keep it in-house? Because misery of others drives stock prices up! It's a sacrifice he's willing to make.
>Block said Thursday it’s laying off more than 4,000 employees, or about half of its headcount. The stock skyrocketed more than 24% in extended trading.
Society provides support to this kind of decision, it's obvious why it happens.
And nobody really believes this whole "we got too efficient" so now we don't need 40% of our company anymore.
I wonder what folks on 2009 Hacker News would have said if a company announced layoffs.
Would the top comments have been questioning it, telling the CEO what he should have done instead, worrying about how hard it would be for those people in today's economy?
I reckon this move is related to bitcoin doing poorly. A LOT of their revenue is bitcoin related and I reckon they realized they're going to have an absolute stinker of a Q1 '26 result...
> I reckon this move is related to bitcoin doing poorly. A LOT of their revenue is bitcoin related and I reckon they realized they're going to have an absolute stinker of a Q1 '26 result...
I had to look this up - in the last 12 months total revenue was ~24 billion of which ~8.5 billion was from the Bitcoin "ecosystem"! Truly bizzare to stake your company on this...
The CEO's last visionary move was to go all in on crypto, even renaming the company. Now he's a visionary again, but firing half the company instead of himself.
Imagine receiving this message and the author couldn't even be bothered to capitalise letters properly. How insulting. It's like being fired by a five year old child.
Block really did not come down from it's COVID/ZIRP era high # of employees as much as many other companies, and it's COVID era headcount growth was extremely rapid by any standard.
In some ways this isn't daring, future looking leadership... it's much more lazy leadership that took a while to adjust to market demands.
I don't understand anyone who says layoffs are due to improvements in AI tooling.
"Thanks to LLMs, each worker can do twice the work they could before. Naturally we are firing half the company because ... business is good and ... too much productivity is bad?"
Imagine you run a mowing service with 4 employees. Suddenly 2 more people volunteer to mow yard for your company for free!
Is your reaction to fire two of the paid employees and keep mowing the same number of yards (with reduced payroll costs), or to expand the business to mow more yards?
Which of those responses feels more in line with a "strong and growing" business that is "continuing to support more customers" and has "improving profitability"?
Now imagine you run a mowing service with 4 employees. Suddenly an unbounded number of people appear on the job market who are ready to work for your company at a 5% the cost of your previous employees. Best of all, they become more competent and less expensive over time. You can't yet fire your entire original roster all at once since they need to teach the new hires the specifics of the job, but after that's done, what do you need them for?
A fundamental attribute of capitalism is that labor costs are a regrettable cost center, and any reduction in labor costs without a resulting loss in profit/perceived productivity is a big win. AI is a big win for capitalists, and not so much for anyone who is now suddenly "made redundant". And since we treat shareholder value as sacred and inviolate, too bad for workers who lose their job in this deal.
> Thanks to LLMs, each worker can do twice the work they could before. Naturally we are firing half the company because ... business is good and ... too much productivity is bad
this is an incorrect take. The company needs a certain amount of productivity at each point.
If not, how would you explain that they had only 10,000 employees and not 20,000? They could still remain profitable.
LLM's increased productivity and each person could do approximately 20% more work so it follows that they need fewer people. If not, they should have had 12,000 to begin with.
What are the odds this is actually due to overhiring during the pandemic? From what I know, that was the principle reason for the Amazon layoffs. Would love to be corrected if I'm misremembering.
People keep saying it’s pandemic over hiring, but it should be called ZIRP hiring. With the cost of money almost 4x what it used to be, companies have to deliver now, not just coast on promises of growth and success that may never materialize. Have to sing for that supper.
How do they work out that intelligence tools can fill the gap made by 4,000 out of 10,000 and how long did it take to do that calculation? Or are we entering a phase of layoffs under the guise of ?
I think the AI angle is a fig leaf for perpetual mismanagement. Managers at Block privately complained there were a lot of people doing almost no work. Recently, teams have lost people one at a time, sometimes laid off the day after each other.
If they can organize employees to make more money, they will. But they can't and admitted it.
>repeated rounds of cuts are destructive to morale, to focus, and to the trust [...] i'd rather take a hard, clear action now [...] than manage a slow reduction of people toward the same outcome
I think this is pretty agreeable, spanning layoffs into a monthly/quarterly "Hunger Games" is very damaging to employee morale.
Even if they are right about quality, people on here vastly overstate the value of quality. From socks to dishwashers to airfares, slop is a valid product as long as it is cheap. Security from a business perspective has been proven not quite optional, but it is hardly catastrophic if it fails.
How messed up is the world that when a leader basically comes clean and says this is being done for efficiency reasons (and by extension the market's reward for bottom line impact) it starts to come across as "honest and brave"?
If AI really improves efficiency and allows the company's employees to produce more, better products faster and thus increase the competitiveness of a company... then why does said company fire (half of!) its staff instead of, well, producing more, better products faster, thus increasing its competitiveness?
Am I naive or is AI a lie when marked as a cause?
Why is it that us employees are gaslighted with the FOMO of "if you don't adopt AI to produce more, then you'll be replaced by employees who do", and why do these executives don't feel "if you fire half of your employees for whatever reason, you'll be outcompeted by companies who... simply didn't?"
If you have good ideas that have a nice return on investment and leverage existing skills, sure. If you don’t have good opportunity laying around, best for the business to switch to maintenance mode, which means cutting staff. Or maybe cut staff, then use equity to buy growth via acquisition. It really depends on the business. Block’s growth has slowed so perhaps this would have happened anyway and AI is just what’s getting the blame.
AI is a transformative technology that will reshape how companies are run. More layoffs may be coming unfortunately. But on the other end, more companies and more products will be created. More competition overall, including for Block.
The overarching risk, imo, is America turning against tech and its leaders / billionaires. I think this is slowly happening. And why not, if the People decide that tech is not bringing good things to our modern society anymore, that should be respected.
"we're reducing our organization by nearly half, from over 10,000 people to just under 6,000. that means over 4,000 of you are being asked to leave or entering into consultation."
I wanted to come back to this to add that it's highly disrespectful to make a post/write a letter laying off 40% of your company and not bother to capitalize words properly.
Might be a small thing (no pun intended), but it irks me.
The year is 2030, tech companies provide the exact same value proposition to the consumer that they did in 2024, except it is buggier, full of sparkle buttons you can’t get rid of, and isn’t a source of high-paying employment. The front page of HN still has 5 posts from Blog Guys titled “Programming is Fun Again”.
A few thoughts about Block as I've worked there before:
- the company thrives on long term projects that seem to fizzle out as engineers get frustrated and leave
- there are way too many MBAs and finance people now compared to the early years where building was prioritized.
- jack is only doing part time at Block, early days he was around to chat and work with varying levels of hands on
- they've overhired and over-committed to losing projects, worst of all they've de-prioritized projects that were pretty innovative because traction wasn't there quick enough for them to justify them, e.g. terminal, POS specifically for restaurants, localization for EU
- they operate on docs and in the time of AI, the workforce is inundated with slop
- also, I hate that jack can't be bothered to capitalize anything like it's cool. come on man, you're firing 4000 people, not tweeting memes
Or how about your revenue lines are in retail and peer-to-peer finances, primarily for small-to-medium sized businesses and low-to-mid income individuals, primarily in the US market, all of which are struggling from tariffs and economic slowdown in their brackets.
If it's true that AI is creating productivity gains (and I think it is), then a company has two options. If every employee is X more productive, then you can either cut people and increase profitability, but sacrifice growth. Or you can be creative and see this as an opportunity to develop new features, new lines of business and new products. The choice depends on the creativity of the business leaders. Judging from Jack's post here, he chose option one. Which suggests to me he is deeply an un-creative business leader taking the easy path.
I'm still not sure I quite agree with this AI replacement premise.
Assuming the premise of profitability and a sound business
then this sounds like a failure of product if anything. It just doesn't follow for me that when you see more productive teams the immediate answer is that you need less people. Especially for silicon valley types this seems antithetical to scaling.
Thinking of it in two ways
- Yes you could (in theory but I still argue not 100%) cut workforce and have a smaller # of people do the work that everyone else was doing
Or
- You could keep your people, who are ostensibly more productive with AI, and get even more work done
Dorsey is in AI psychosis. He required every employee to send him an email weekly which then he had summarized by AI because of course he aint reading it himself.
Even in "AI psychosis" I don't see how firing people is a logical response to advances in AI.
If AI tools really are a significant multiplier to productivity, companies should be hiring more people to take advantage of that multiplier.
If you suddenly have the ability to get more output per dollar spent, a healthy business should respond by spending more dollars, not spending less to keep output the same.
because demand is weak and the product markets are saturated. there are dimishing returns to increasing investment. so these companies switch to managing their earnings ratio. if you cant grow revenue, then cut costs.
Their headcount was around 10,000. Before AI, do you think each additional employee after 10,000th would increase the profit?
- if yes, then why didn't they hire more employees?
- if no, then isn't it obvious that they don't need more than 6,000 employees who are approximately 20% more productive? if the 6,001th employee can add profit then surely 10,001th could've also added right?
i feel similarly. suppose ai makes people more productive:
1. companies that are not doing well (slow growth, losing to competition etc) or are in a monopoly and are under pressure to save in the short term are going to use the added productivity to reduce their opex
2. companies that are doing well (growth, in competitive markets) will get even more work done and can't hire enough people
my hunch is block is not doing as well as they seem to be
It is hard to tell what this company does, but it seems to be involved in bitcoin. Coincidentally we have had a huge drop in bitcoin in the last months.
They own Square, Cash App, Afterpay and Jay Z's music streaming service Tidal. They make a decent amount of money from people buying and selling Bitcoin on Cash App but most of their revenue is not related to Bitcoin.
My guess: they keep you around on contract for 1-6 months because laying you off immediately would be very disruptive.
One company I worked for did this. It felt weird to everyone. But they did give a slightly better severance to those that stuck out their contracts so it worked out slightly better for them.
Right now is exactly the time when we need to pause issuing new or transferring existing H1B/L1/other work visas for least a year until we know full impact of AI on economy and employment.
Square point of sale payment processing for businesses, Afterpay BNPL, and then the consumer side CashApp business. And Tidal Music streaming for some reason.
i had two options: cut gradually over months or years as this shift plays out, or be honest about where we are and act on it now. i chose the latter. repeated rounds of cuts are destructive to morale, to focus, and to the trust that customers and shareholders place in our ability to lead.
They're cutting 40% (edit: the post actually says "nearly half") of the workforce (4k out of 10k). That's huge.
The severance is 20 weeks of pay + 1 week per year of tenure, stock vesting through May, 6 months of healthcare, their corporate devices, and $5k cash.
That significantly more generous than the 12-16 week severance packages being doled out by big tech during the great layoffs of 2022-2023 if I remember correctly.
In 2023 Google gave 16 weeks plus 2 for every year of tenure, so not significantly less (and more if your tenure was >5 years), plus google also vested stock for entirety of the 16+ weeks.
Honestly the whole Silicon Valley shtick is becoming old. The fake positivity, the quirky writing style, the "I think the most important quality is sticktuitiveness" linkedin-esque bullshit. Not to mention the cargo-cult that is so obvious in every GPT-wrapper startup.
This was mostly born out of counter signalling the businesses that valued serious people over competent people in the 20th century.
But, like with all things, the pendulum has swung too far in the opposite direction. I believe the next wave of tech countersignalling will be people who actually do take themselves seriously, maybe even dress in suits, etc..
I noticed that as well and it oddly made me sit for a minute to think about it. I ended up deciding that it landed a bit more 'real' and unfiltered. Could be interpreted many ways. Nobody knows the actual why but (possibly) Jack.
> we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
Once again, this is "AGI" in it's most direct and absolute version with zero fluff.
I unfortunately predicted more layoffs will occur back in 2025 [0] and I see only but acceleration on this.
>> * this is "AGI" in it's most direct and absolute version with zero fluff*
> Given it’s an ambiguous term, sure. But I don’t think a better collaborative AI is what anyone imagined when we said AGI years ago.
He scare-quoted AGI. I think what he means is we won't experience AGI as some kind of utopia of abundance (which is how it is hyped to us), we will experience as massive and brutal layoffs.
Actual AGI will be worse. If Block had that, Dorsey wouldn't be laying off 40%, he'd probably lay off 80% or more.
We'll see how much the AI aspect is true by whether they're thinning out teams equally, or just axing whole initiatives. My impression of Block was that it was mostly a one-trick pony (okay, two if you include CashApp) with a bunch of side initiatives that never seemed to pan out, so I'm expecting it to be more of the latter, with this being more of an admission that they're now in "maintenance mode".
Either way, I think this is how it's gonna be. Regardless of whether AI significantly increases productivity (40%? come on), layoffs will be preemptory. Executives will see the lack of productivity boost as being due to lack of pressure, and imagine engineers are just using the AI to make their own lives easier rather than to work more efficiently. You can't really double output velocity because your users will see it as too much churn, so the only choice is to lay off half the workforce and double the workload for those who stay. "Necessity is the mother of invention." They'll overlook the fact that the work AI tools provide only encompasses 10% of your job even if they're 100% efficient.
> My impression of Block was that it was mostly a one-trick pony (okay, two if you include CashApp) with a bunch of side initiatives that never seemed to pan out,
I worked at Block for ~6.5 years up until 2024. This is mostly correct.
They were the first to market for portable CC readers, and segued that into "high tech" POS systems which, to be fair, were significantly better than the available alternatives at the time. But flashy hardware design and iPads isn't really a moat, and the company never developed a great muscle for launching other initiatives. The strategy was "omnibus" - trying to do everything for everyone and win on the ecosystem efficiencies...but when none of your products are particularly standout it's hard to get and keep customers.
CashApp being the notable exception, because they gave the founder carte blanche. It was effectively 2 different companies operating under the $SQ ticker. They even had their own interview process for internal transfers. Although ironically the engineering standards on the CashApp side of the fence were significantly sloppier than on the Square side...to the point where I stopped using CashApp and stopped recommending it to friends once I transferred to that org and saw how the sausage was made.
Exactly. Square was the first great checkout system, but now a decade and a half later every other system is good enough that retailers aren't going to pay extra for a flashier app.
I'm convinced that these "AI Layoffs" are these companies trying to save face from the absurd overhiring that they did in 2022 and 2023 because apparently they thought that these no-interest loans/free money would just last forever.
No one really "knows" how to grow businesses so the easiest way to spend a lot of money quickly is hiring lots of people, whether or not they are "necessary". Then this free money dries up, interest rates go back up, and now they're stuck with all these employees that they didn't actually need.
Some companies like Google and Microsoft just accepted that assholes like me will call their CEOs incompetent and fired lots of people in 2023, but I think other CEOs were kind of embarrassed and held off. Now they can use AI as a scapegoat and people won't act like they were idiots for hiring twice as many people as they needed.
Also, I got declined by Block a year ago. Glad I was now.
Before people jump into existential despair here about the software field, do we know the breakdown of roles? How many were tech vs support, operations, HR, and other roles?
> layoffs will be preemptory. Executives will see the lack of productivity boost as being due to lack of pressure,
Look I don’t like layoffs and I don’t want to come off as an apologist. I’ve been laid off from a wildly profitable company and I get that pain.
But I think at some point we do need to be honest that businesses want to give up on failed projects, and the lazy ones will do that through layoffs because tech has so much churn anyways. It’s in vogue to blame AI for these things. I doubt most of these CxOs think actually that AI will transform their business in the next few years, and I question how many even care about applying pressure to employees.
I don’t want to come off as an apologist for bad corporate behavior, because I think it’s bad, but sometimes I think they’re just taking the easy way out on corporate messaging for a not-crazy decision (of ending failed or bloated projects). As you alluded to, “maintenance mode” for a business just doesn’t need as many employees. 40% at once seems high, I’ll concede though.
40% actually seems reasonable for a flip into maintenance mode. That’s what PE firms do when then buy cash cow businesses. Dramatically cut engineering on new functionality, cut back on sales and marketing, remove all redundancy in operations.
Anyone who has counted on a vendor that went private or was bought by a rollup firm has felt this pain.
Better to do it all at once than repeated declines.
I first entered the workforce at IBM and several months later they did layoffs (resource action). Every six months after that for my 6ish year tenure there were more resource actions.
To this day I walk into the office each morning thinking today may be the day I get laid off. My wife doesn't think it's a healthy mentality, but I'm not sure I know another path of life.
This is to say at least it's done in one fell swoop. Repeated layoffs are certainly demoralizing.
> but I'm not sure I know another path of life.
Unionize.
> To this day I walk into the office each morning thinking today may be the day I get laid off. My wife doesn't think it's a healthy mentality, but I'm not sure I know another path of life.
Why? It lets you plan your actions accordingly.
In what sense did CashApp not pan out? $16b revenue. Too early to say whether Afterpay will work out but looking good so far
Updated to two tricks. And you could argue three if you call banking its own trick. Afterpay was an acquisition (and much smaller) so IDK if that counts.
Still, all the bitcoin stuff, music, other side ventures, most of the international expansion, attempts to appeal to bigger businesses, the recent "focus local" vision, all hardly made a dent in the respective markets and I wouldn't be surprised if they lost money or are still losing money on most of those things.
> $16b revenue
I can make a lot of revenue selling $100 bills for $10. I'm not sure it'd "pan out".
CashApp was launched in 2013, long before Zelle and other instant payment rails arrived, which closed wallet providers solved for (Venmo too, owned by...Paypal). There is little growth to be had when these customers can get free deposit accounts with access to Zelle or FedNow to move value for free instantly. It's success to be sure to accumulate the cashflow from the customer base built, but it isn't lasting.
It also solves an exclusively American problem. In my country anyone can send money bank to bank, no need for a separate service.
Absolutely, most of this is private corporate duct tape over a lack of Pix (Brazil), UPI (India), Instant SEPA (Europe), etc [1]. “Americans can always be trusted to do the right thing, once all other possibilities have been exhausted.” [2] In a US financial services market, Venmo and CashApp are unnecessary assuming you procure a deposit account from a bank or credit union with instant payment rails access [3] [4]. Even Schwab has access to Zelle, for example. You need not extend credit and have credit risk exposure for paper checks anymore as well as an issuer of a deposit account.
[1] https://en.wikipedia.org/wiki/Instant_payment
[2] (widely attributed to Winston Churchill)
[3] https://enroll.zellepay.com/
[4] https://www.frbservices.org/financial-services/fednow/organi...
Zelle has a transfer limit of $1000 per day and has a bad user interface.
Transfer limits are selected by each network participant [1], based on their risk tolerance. Four years ago Zelle was moving half a trillion dollars (~$490B) a year, 1/4th of total credit card volume [2]. I’ll come back with 2025 numbers when time permits. Zelle is baked into each financial institution’s app, there is no stand alone app anymore (as of March 2025) [3]. If you don’t like the UX, switch banks or credit unions, they’re mostly interchangeable. There are thousands to pick from.
I move thousands of dollars a month with Zelle, so I know it’s possible. My credit union allows me $3k/day, $8k/month. Chase Bank had similar limits before I left them.
[1] https://www.bankrate.com/banking/zelle-limits-at-top-banks/
[2] https://news.ycombinator.com/item?id=32512052
[3] https://news.ycombinator.com/item?id=43552030
> … using the AI to make their own lives easier rather than to work more efficiently.
These are not mutually exclusive. How does making my “own [work life] easier” not translate into “work more efficiently.”
I think it is a question of who is getting the benefit of these efficiencies. If it is the worker—ie they are doing the same amount of work in less time but not making that extra time available to the company—then from the company’s perspective they aren’t being more efficient. Or at least the additional efficiency doesn’t affect it.
Nice severance; but in this job market, holy shit.
Yeah, you get 5 months of severance and a bunch of devices and such; but, does this CEO really think these employees will find new work in that time? In this job market?
If the profits are still up and growing, why on earth would you evict 40% of the company, to send them into this job market? Why not … try new industries, play around, try to become the next Mitsubishi or Samsung or General Electric. If you’ve got the manpower and talent, why not play with it and see if anything makes money. In-house startups with stable capital, all that.
This seems … wrong.
> Nice severance; but in this job market, holy shit.
I just talked to a bunch of recruiters (we're hiring) and their main piece of advice was: The market is crazy. Move fast. We're seeing people getting jobs within days of starting to look, bailing on offers after signing because they got a better offer somewhere else, etc. 24 hours is the longest you can leave a candidate waiting. You have been warned
edit: I am in SFBA. Your reality may be different. People have spilled some 2 trillion dollars onto the area in the past 2 years. A lot of that is going to software engineers as everyone tries to shove AI down consumers' throats. Rents are up 60% in 12 months, which is not the sign of a cold employment market :)
I'm in NYC which I think has similar demographics to SF in this regard; I found my job in August of last year, after about five months of searching, and I found it because a friend of mine referred me. It's a good job, and I like it, I'm grateful for that friend.
Regardless, it's not like that was the only job I applied to. I had a policy of applying to at least ten jobs a day, so I applied to about ~1500 jobs, and literally all of them rejected me except for the one I have right now. I had about twenty other interviews (edit: 15, checked my calendar from last year), a few that got to late stages, and they didn't pan out [1].
I psychotically save money so I wasn't worried in any kind of existential sense, I could survive for years if I needed, but man I would have killed to be in a situation where I even had the opportunity to bail on an offer.
This has been the worst economy for software engineers I've seen in my ~15 year career. I am slightly optimistic that it will improve eventually but I suspect "eventually" might mean several more years.
[1] And one at a one of the world's largest bank (that my lawyer/mom has advised me not to name publicly) where my interviewers were potentially the most incompetent people I have ever talked to and who didn't seem to know what an atomic was in Java, and "corrected" my counter code with a mutex. And I put "corrected" in quotes, because what they corrected it to would deadlock. Morons.
You're hiring, so of course that's the message you're getting from recruiters. "Market is hot", so take their candidates quick before someone else snaps them up. Don't believe this line without confirmation.
No, that's just the reality of the market right now. Software engineers are an extremely hot field, likely because everybody is trying to add AI to their products.
https://www.citadelsecurities.com/news-and-insights/2026-glo...
I'm an software engineer with 17 years experience and I can't even get an interview at most places I put my resume in to.
I'm being very picky with what I look at, which doesn't help, but yeah, it doesn't seem great. Maybe they're all in person gigs? Or is there some ageism? (There has always been some ageism in software)
Easier to hire consultants to add AI to do your software engineering for you than temporarily hire humans with needs and benefit costs to add AI to do your software engineering for you.
Yeah that would make me consider finding a different recruiter. Real estate agent mentality means their interests are not aligned properly.
Is this hiring people to dig ditches for data center infrastructure or something? Because it doesn't sound like software.
Just the current reality in SFBA. People have spilled some 2 trillion dollars onto the area in the past 2 years. A lot of that is going to software engineers as everyone tries to shove AI down consumers' throats.
Not being obtuse, I even googled it, but I have no idea what SFBA is in this context. I'm assuming it's not to do with windsurfing in the San Francisco Bay Area or some kind of insulation. Could you elaborate?
They're just saying the job market is hot in the location of the S (San) F (Francisco) B (Bay) A (Area) it's not cryptic, I'll assume you had a brain fart here it happens.
Unless I'm getting whooshed now lol, but yeah the market here is just super hot because all the AI money sloshing around.
you're so close!
So, onsite work in an area with no available housing?
Probably a bunch of performative 9-9-6 BS too.
Pre-covid, and during the early covid hiring spree, I used to get messages from eager recruiters every week, I get maybe one a month these days, and they are much more tepid.
To anyone who's been looking for SWE jobs lately, has this been your experience?
I've actually had really positive responses. I'm fairly senior (~20 years of experience). I was laid off by Meta in 2022, started at Block 3 months later. Laid off by Block in 2024, started at a smaller company 1 month later. Decided to leave that company in early 2025, contacted one company from a HN Who's Hiring post and took that job. That ended up being a poor fit, and I went back to a FAANG around July of 2025.
In the last three transitions I applied to a grand total of 5 companies.
Also, looking at the recruiter emails I've been getting, they've been ramping up over the last few months, and I'm back up to one or two cold emails per week.
But again, I'm fairly senior, and I have deep domain knowledge in a few key areas. I understand the market is brutal if you're early career or your knowledge isn't "T" shaped.
Wildy varies. I'm a new grad and got my first offer after 8 applications and got another offer last week unprompted. Meanwhile my friend graduating from the same university has done 300 applications and a couple dozen interviews with no offer.
Can you give me your recruiters number?
> I am in SFBA. Your reality may be different.
With my current job search I've got the sense that sf is once again the place to be. Everything else kind of sucks, lots went back on remote work.
It seems like the tech job market is exactly the opposite of this right now? Could you be more specific?
trimodal swe compensation (elite, big tech, everyone else) extends to the job markets too
They generalized "the market." I know a lot of out of work SWEs right now.
is there any data about the overall job market on whether it's been good or bad? genuinely curious the most recent data point shows a rebound https://www.citadelsecurities.com/news-and-insights/2026-glo...
and fwiw i dont know any swes struggling to find work personally
swe is so broad and in bubbles its hard to get an objective analysis
Their graph shows a rebound to early-mid 2024 levels which is promising but still a relatively bad job market
Software development jobs are up 10%. Jobs in general are down 6%
https://x.com/perborgen/status/2025890393166917857
You'd think "past year" would include a full 12 months. This person has chosen a ~10 month period to hide the large drop off in early 2025 as you can see here: https://www.citadelsecurities.com/news-and-insights/2026-glo...
Job openings are down, but total jobs are up.
https://fred.stlouisfed.org/series/PAYEMS
"Why not … try new industries, play around, try to become the next Mitsubishi or Samsung or General Electric."
Betting the company on becoming a conglomerate is just not a great strategy. It is almost always smarter to focus on what you do best, "core competencies" in MBA-speak.
Positive EV bets are hard to come buy. There aren't an unlimited number of them.
>If the profits are still up and growing, why on earth would you evict 40% of the company, to send them into this job market?
To avoid laying them off in next year's job market.
Dripping a 10% cut every year for the next four years when you *know* that you're going to do it is cowardice.
Nobody can know they will need to lay off 10% multiple years from now. So many things can change between now and then.
For all Block knows, AI for coding kind of plateaus where it is now and there is a huge boom in software engineer hiring taking advantage of the new tech to produce even more/better features.
> If you’ve got the manpower and talent, why not play with it and see if anything makes money. In-house startups with stable capital, all that
We are no longer in a zero-interest rate environment, so I think those experiments are more costly than they were a few years go
You are trying to see employees as more than just statistics which is not what CEOs are doing. They are not empathising with 4k employees because they are not seeing 4k human beings through multiple layers of abstraction. To survive at their job they have to choose abstraction. The human brain doesn't have the capacity to simultaneously comprehend the complex needs and emotions of 4000 other human beings without burning out.
Yes this sucks, but this mode of operation for our society was repeatedly chosen through centuries of experimentation. We all asked for this, literally.
> We all asked for this, literally.
Well - if "we" refers to the original selfish gene (à la Dawkins), then yes - modern capitalism has manifested as an emergent property of the core evolutionary principle. I suppose you could say that about virtually anything however...
Most C levels adhere to the “cattle, not pets” idea too.
No, the job market is dead outside of implementing workflows for AI.
obviously he's going to posture his company as growing and doing well, but clearly not enough for the board and shareholders given their headcount growth from zirp
some companies are in the position to go for moonshots and block hasn't panned out
Wrong? A company doesn't owe anyone a job. Either they need the employee or they don't.
This used to be the accepted standard but it seems today that people think any amount of profit should primarily be directed toward paying wages. (either bigger wages to existing employees, or to new employees, or both). You have multiple sub-conversations in the thread wondering aloud why Block didn't invent make-work to keep the 4,000 employed.
The idea of a job being some task that needs to be done is being lost in favor of the view that a job is something you give 8 hours to in order to fill up your bank account every two weeks. It's so detached from the concept of production/productivity that people literally start inadvertently talking past each other when they discuss things like layoffs or employment.
Incredibly interesting to see, but the social contract, or at least the perception of what it ought to be, is definitely shifting.
But something something trickle down!
Or perhaps public doesn’t owe corporates bailouts when push comes to shove?
I feel like the idea that X doesn't owe you Y is fundamentally at odds with the fact that humans are a cooperative species and survive the best when they are cooperating. A choir can hold a note together because individuals can stop singing to breathe, safely covered by peers who will take their turn to breathe later. What is the point of organizing socially if not for the benefit of all society members?
I know we have to balance inefficiency and optimal allocation of resources... but I agree it doesn't seem optimal for social wellbeing to remove people from their access to health and risking their ability to house and feed themselves without a financial need to do so (like Block going bankrupt).
"humans are a cooperative species"
Humans are violent, self-centered tribalists. What species are you referring to? Not homo sapiens.
And every other civilized society except America builds internal power structures that inhibit violent self-centeredism. Maybe it's time we do the same?
I think we Humans can be both cooperative species and violent,self-centered tribalists species and definitely all the grey area between the two at the same time as well.
I do mean homo sapiens. Humans are a cooperative species. They will hunt and gather together in loose communities naturally, sharing excess resources even if individuals are not directly contributing to the resource creation due to being too young, too old, sick or injured. Having inter-societal competition doesn't mean we don't still have cooperative society. Just because ants will fight other ants in different colonies doesn't mean ants are not a social species.
outside of the west yes.
fundamentally you see jobs as more important than the end product. this is a tension i keep finding in many minds.
I see fundamentally human wellbeing as more important. Jobs are just the structure society has built as a gateway for this.
exactly - end consumers like you and me will end up having to pay for their jobs indirectly.
i personally want products i purchase to be cheaper and i don't want to be paying for products that are costly simply because they are hiring people for "human wellbeing".
i would rather people work in productive places than just exist in a company for some reason.
Alternatively, instead of things being cheaper, you could receive that amount more money.
who? the employees? for doing what? i don't want to live in a world where people are getting paid when they don't add any value
you are literally complaining about the idea of having more money
more money for doing nothing? i don't want to live in a world like that. what part of this is not clear?
two options
- the 4000 employees can still be employed in block - thats around $600,000,000 that goes into literally no value and this is price borne by us consumers
- or the 4000 employees get fired and work in different companies that actually require them so that we as consumers can actually buy more products
by choosing option 1, you not only accept that as consumers we pay more for the product, but also miss out on other valuable work the 4000 employees can do. no good economy runs this way.
> with the fact that humans are a cooperative species and survive the best when they are cooperating.
I dispute that this is a fact. Maybe within a small group, but startups shouldn't be possible if masses of more cooperating people led to better outcomes. A large company should always win there and that does not happen.
> What is the point of organizing socially if not for the benefit of all society members?
We don't come anywhere close to this on a global scale. Most countries aren't this way on a national scale.
Startups generally _don't_ end up with better outcomes. Large companies stay stable, startups are volatile and often end in failure.
Stability means removal of volatility, which means to stay stable they end up becoming more generalised, rather than the laser focus a small team like a startup can have. That laser focus can work out when applied to the right problem at the right time, but is very much not a guarantee.
because that doesn't increase shareholder value, at least in the short term, which is all anyone cares about now.
Have you not noticed the massive datacenter build out consuming tons of capital right now?
Because they’re not running a charity
More profits, line mustn't just go up, line must go higher. Giving away the devices is like saying "we're replacing both you and your device with AI and it's not like that device will help you get another job in this market anyway, good luck lol."
Maybe I'm a big capitalist, but 5 months of severance seems very generous; a job hasn't been a commitment that the company will take care of you forever in several generations. Covering you until the middle of this year should go a long way, and yeah the job market is messed up, but at least it's not mid-November where holidays mean hiring falls off the rails.
Just wondering, have you been unemployed for 6+ mos before?
Not really, no. I was underemployed for 6+ months at the start of my career, but it's easier to take whatever is available at that point. I did some data entry and then first tier ops desk restart the server when the light turns red stuff, before I got a "real job". Doing that mid career and keeping a good attitude would be difficult.
But I would think 5 months paid time before you have to go on state unemployment is significantly better than the WARN act minimum of 60 days of notice or pay or the alternative of a campaign to raise attrition. Looks like recent google/meta layoffs are 4 months, so it's 25% better than that. I always thought I wanted to get a package, but I recognize that I would probably not have been happy if it happened.
Everyone is an atheist until the plane starts crashing.
Being let go from a job sucks.
So does being dumped from a relationship. You might not be able to find another relationship in 6+ months. But I don't think people would seriously propose that people should therefore not be able to leave a relationship.
> first off, if you're one of the people affected, you'll receive your salary for 20 weeks + 1 week per year of tenure, equity vested through the end of may, 6 months of health care, your corporate devices, and $5,000 to put toward whatever you need to help you in this transition (if you’re outside the U.S. you’ll receive similar support but exact details are going to vary based on local requirements). i want you to know that before anything else. everyone will be notified today, whether you're being asked to leave, entering consultation, or asked to stay.
Sounds like the perfect setup to start your own company!
Square/Block stock peaked at $273 in Feb 2021 and is currently at $54. Taking away the Covid bubble the stock has been completely flat since 2018, almost 8 years, while the S&P 500 returned nearly 200% in that same period. So I'm not buying the whole "the company is doing great! The layoff is just because of AI."
We know they're not...
> In its fiscal fourth quarter, Block reported revenue of almost $6.3bn, in line with Wall Street expectations. Its earnings tumbled to 19 cents a share, owing to a $234mn hit — or 38 cents a share — on its bitcoin holdings.
Yea, look over there!!! AI.
(Don’t mention the bitcoin investment that’s in the shitter)
AI is the logical, counter proof reason, I feel it serves as a scapegoat so perfectly they pretend it replaces people.
Feb 2021 was peak covid tech bubble stemming from ZIRP. There are a number of companies that hit highs during that period that they'll likely never see again (or for quite some time) despite being profitable.
This is one of the best (if not the best) layoff letters I've seen online (no affiliation, don't know anyone working there, purely outsider perspective).
* Severance packages upfront because realistically that's what everyone worries about first.
* Reasoning second. I appreciate the one clean cut vs prolonged bleeding.
* Owning the decision and respecting the people that got you there. Opting for an awkward allhands vs breakup-via-text-message.
* Giving people a chance to say goodbye.
Not gonna go into strategic analysis of this, or Jack's leadership style in general.
But realistically, you can't pen a better (or, well, less bad) layoff announcement.
>we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
This is one way of making an all-in bet on AI.
>we're not going to just disappear people from slack and email and pretend they were never here. communication channels will stay open through thursday evening (pacific) so everyone can say goodbye properly, and share whatever you wish. i'll also be hosting a live video session to thank everyone at 3:35pm pacific. i know doing it this way might feel awkward. i'd rather it feel awkward and human than efficient and cold.
Well that's interesting, wonder if we'll actually get a proper accounting of which departments take which cuts.
Even if the AI piece isn't really true - smaller flatter teams will move faster anyway. I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000.
> I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000.
If a small business needs to send a replacement widget to a customer in a foreign country, they label it "$0 value" (as it's a free replacement part) and mail it with a swipe of a corporate credit card.
If a large business needs to do the same thing, the sender asks the mail room, giving them a budget code and delivery address; the mail room contacts the widget designer for a HTS code, size and weight; then contacts their shipping broker for a quote; then contacts the finance department to raise a purchase order; the finance department contacts the budget code owner for spend approval; then raises a purchase order; then forwards it to the sender who forwards it to the post room who forwards it to the shipping broker who arrange a collection. Later the shipping broker will send the post room an invoice against the purchase order, which they'll send on to finance, who'll query the sender who'll approve paying the invoice.
> Even if the AI piece isn't really true - smaller flatter teams will move faster anyway.
Quite possibly - but you have to remember to remove the bureaucracy, not just remove the people who operate the bureaucracy. If you try to do the large business process with the small business team, it'll be even slower.
Seconded. My experience has been that -- even while still complying with lots of overhead (e.g. government regulations and compliance) -- smaller teams of 1-3 devs move waaaaay faster than teams of 4-10. Could definitely speak to the overall codebase quality or some other factor, but yeah.
I expect it's more that early in projects you move faster, and that normally involves fewer people.
Once projects get bigger they need more devs and also move slower.
Put a team of 1-3 devs on MS Word and see how fast they move...
I found this an interesting question and did some research out of curiosity
[Full credits to wikipedia]: https://en.wikipedia.org/wiki/Star_Division (The company behind what's gonna be essentially StarOffice/Later OpenOffice/Libreoffice given Libreoffice is a fork of OpenOffice)
Star Division was a German software company best known for developing StarOffice, a proprietary office suite. The company was founded in 1985 by 16-year-old Marco Börries in Lüneburg, and initially operated as a small startup. Its first product was StarWriter, a word processor that later evolved into the StarOffice suite.
Their number of employees by the late 1997/1990's from the wiki article suggests 170. They/StarOffice achieved over 25 million sales worldwide and held an estimated 25% share of the office suite market in Germany by the late 1990s
There aren't many true MSword alternatives for what its worth but I found a gnome project which is interesting from alternativeto https://gitlab.gnome.org/World/AbiWord/-/project_members
There seem to be 5 main members (I am not counting the Gitlab Admin and administrator)
Interestingly, If I remember correctly, I saw Alexandar Franke in here, I have actually talked to alexandar franke a long time ago on matrix back when I used to use fractal. It was definitely a fun surprise to see him in this project as well.
Aside from that, I think the problem with MS word to me feels like it tried to copy the features of previous word processors including quirks and now anything which wants to be MS word competitor is sometimes forced to copy these quirks as well which to me feels like the stressful cause for the reason why we don't see too many new approaches within this space (in my limited opinion)
Every business metrics needs people to safeguard. That's how you get the number of ppl.
Sure but it'll still be a 6000+ team - I doubt nimbleness will occur now.
They're still a megacorp, roughly, with like 6k people remaining. That's a huge company. Huge companies need hierarchy to function, the "flat" thing is a really dumb idea. There's no way to make it analogous to that <50ppl team that executes well and moves fast. To do that you actually need to have a small company.
> i'd rather it feel awkward and human than efficient and cold.
So deeply ironic considering he claims he’s doing this because AI can do the jobs these people did.
These billionaires will learn one day that removing humans doesn’t stop at the bottom layer. It’ll continue to happen at layers above until their own position starts to be put into question. They’ll realize those people who are removed due to AI taking their jobs still need to put food on their tables. It’ll take time, but ultimately there are only so many ways that can go. The answer will be extreme taxation on the billionaires.
Their shareholder meeting is later today. Maybe we'll find out.
I question how much of this is really AI vs them just regrouping around their core products and shutting down a lot of ventures or tertiary projects. Either way, the messaging we're seeing is a real shift from the ZIRP ear. Tech companies used to use headcount as a metric of growth. They'd be hiring just to say they're hiring because it looks like growth. Now it's in vogue to boast about your AI adoption and how many fewer heads you need to operate. I think both are lot of blowing smoke, but now it's going to hurt a lot of people.
> but something has changed
i.e. we finally decided to audit head count from post covid-era.
> paired with smaller and flatter teams
i.e. management was axed
you don't think LLM impacts on productivity were a factor at all?
I would say the vast majority of people in this thread don't believe that this is related to AI at all, other than as a pretext. It's kind of incredible.
If LLMs really multiply productivity, why would you fire people and handicap the boost?
I have 100 people that can now do the work of 200 people thanks to a new tool.
How is the logical response to fire half of them and bring my productivity back to where it was before?
> If LLMs really multiply productivity, why would you fire people and handicap the boost?
Presumably, because some of these areas are cost centers versus profit generating.
He explains the rationale, smaller teams work faster.
we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
Demand inelasticity.
> our business is strong. gross profit continues to grow, we continue to serve more and more customers
Anyone who has worked in the big tech industry knows that probably more than half of the workforce performs tasks that, in essence, are superfluous.
But these things happened: 1) Musk has shown that Twitter can operate with 5% (approximately?) of the workforce he inherited; 2) laying off a lot of people was seen as a sign that the company was in trouble, but not now because; 3) artificial intelligence makes point 2) not a semi-desperate move, but a forward-thinking adjustment to current and future technology development.
I've been out of work for almost a year now, after being laid off, and I think it's very unlikely that I'll ever return (not because of my choice but their choice) to work in the tech industry as a W2 employee. Oh well.
Excuse me for making some pretty sharp statements. Twitter is objectively a worse product now. Musk is a deeply uncreative person who doesn't seem to actually like people and attracts people to him that are the same way. This shows in his truly uninspired products. Tesla is way behind the Chinese now. xAI is a copy cat. SpaceX seems to be taking old Soviet ideas. Musk I go on?
I have no professional, personal, or parasocial ties to Musk, so you can safely continue without this having any effect on me beyond a normal conversation, even if contentious.
I would limit the conversation to X, as it is the company that started the famous “you can do the same with 5% (or something like that) of the workforce” movement.
I don't think X is objectively a worse product now, in terms of its technical and technological aspects. This is different from saying that users were better/worse before, and the same goes for the algorithm or the type of information that is “pushed” on the platform.
Let's be honest: people and advertisers left X not because their product was unusable, had a bad UX/UI, etc., but for other non-technical reasons.
> Musk has shown that Twitter can operate with 5% (approximately?) of the workforce he inherited
Is X profitable? I don't think the argument was that Twitter couldn't _operate_ with 5% of the workforce (i.e. skeleton sysadmin crew), the issue was whether Twitter could make money and remain a viable business.
It seems that Twitter is no longer a viable business (i.e. less advertising spend, decline in users - especially high-value advertiser targets who now spend more time on LinkedIn, etc).
> laying off a lot of people was seen as a sign that the company was in trouble, but not now
I agree that saying you are laying people off because of AI is a lovely narrative for failing companies!
One needs to tease apart the effects of Musk and Musk's "policies" on advertising investments, number of users, the boom and slow decline of social media (see facebook, istagram coming down from their peak, tiktok gaining grounds but people seem to be already tired of it and waiting for something new) and the technical/technological part of the enterprise.
I don't like layoffs, in particular when I am the one getting laid off (not at X), but the X experience, for a casual user like me, did not get worse because there are way fewer people working at X. One may say, I don't like the algos, but that's not coming from a lack of engineers, it is a policy.
Jack Dorsey has a habit of explosively increasing headcount. Twitter was so overweight that 80% were eliminated when Musk took over. Block's headcount grew from 3,900 to 12,500 in three years during Covid. Block's stock price has also tumbled from ~$275 to ~$54 since 2022. I think that the severance package is incredibly generous, and the willingness to communicate with those affected is admirable. But I also think that Dorsey is spinning a story to cover up for ZIRP-era mismanagement. AI provides the justification, with the hope that dumping 2x the work on the survivors won't crush them because AI tools will help. The bet may pay off, I'm just skeptical of the justification.
To be fair X has significantly declined as an experience since Elon laid of 80%. I assume many of those he laid off were soft skill people that helped curate the experience.
Pre pandemic Block had ~4000 employees
They grew to 11000
Now they’re going to shrink to 6000
The whiplash from ZIRP days to whatever AI cost restructuring happening today is massive
This makes it make way more sense. That is a huge amount of growth really fast. I've worked in those companies, it's really hard on the work culture and organization when things grow that quickly.
I think the potential for productivity is there with AI, but this size of a cut based on speculation made no sense. This is actually reasonable in this light and is probably for the best. I'll be curious to see if any employees, former or otherwise talk about it
I am much more interested in how headcounts compare to 2019 than to 2025 (let alone 2022). Certainly, this is not a comfort to anyone who is losing their job. But I don’t remember anyone panicking about an unemployment crisis pre-pandemic. A lot of people are getting their lottery ticket taken away, which is less than ideal, but we’ve got a long way to go before breadlines.
> our business is strong. gross profit continues to grow, we continue to serve more and more customers
and the best part is that when others follow, ZIRP will be back.
this is going to be a proper mess.
They're back to 6,000 not 5,000.
Thank you. fixed.
>we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving.
In my country, this action would be literally illegal.
Even in countries where it isn’t, it feels highly immoral. “I’m not in any kind of pressure to do this but I’m choosing to shed the people who created my wealth for greater personal gain”.
Can you point to the laws in your country that would make this illegal? I’m skeptical
This is America. Like it or not.
What government makes it illegal for management to manage their company?
Many European countries, including mine (spain) only accept mass firings when the company proves it’s a necessity. Usually this means showing losses or the effect of force majeure events like natural disasters.
You can manage your company just fine, by not overshooting your hiring by 2x if workers were anctually unneeded for example.
But in your country (Spain), Telefónica de España laid off 3649 workers in Dec 2023 (about 40% of that unit) despite growing net income by 17% that year.
spain has the highest unemployment rate in the EU. maybe you are ignoring important tradeoffs and are a little too confident about your own opinion on what it means to "manage your company just fine"
i'm gonna write this terrible news in all lowercase cause it's super aesthetic. maintain a bit of professionalism for the 4,000 people whose lives i'm throwing into turmoil? i don't think so, i have my shift key taped over so i don't accidentally show respect to anybody
Ha glad to see I'm not the only one irked by that.
Couldn't even be bothered to type like an adult when he fired them.
The refusal to simply capitalize the first letter of a sentence is so obnoxious.
It feels incredibly performative. Same with sama.
Of course it's performative. They're all presumably on Apple devices. They literally went to their settings to disable auto-capitalization to make some kind of ridiculous point, i.e. "I'm too important too think about capital letters".
Clearly the AI is not as widely used within the company as he proclaimed :)
high impact executives like myself are too busy to use up our precious time with minutia like capitalization. every second counts when youre a high impact ceo and thats just one reason why our compensation is 1000X your own.
This was clearly a joke.
Yeah I was thinking the same. Pretty generous severance but I'd be pissed if I was fired by someone who can't even be bothered to press shift. Probably thinks it makes him cool and edgy.
the epstein style guide says all lowercase and no punctuation is how you signal dominance from the top of the pyramid
I wrote this, currently at -2 points, a mere 24 hours ago, as a response to simonw unbounded and unwarranted optimism:
>>We're three years into the ChatGPT revolution now and so far the main observable impact on the craft that I care about is that I can build more ambitious things.
>I think you refuse to extrapolate the obvious consequences and have forgotten (if you ever knew) how it's like to be in trenches. You put on the horse blinders of 'easy to build' on the left and 'so much fun' on the right and happily trot on, while the wolves of white collar job automation are closing in for the middle class.
>You believe that we'll all become cyborg centaurs, while the managers believe we'll all become redundant. You think people will care about the sideslop everyone will build, not seeing that 'everyone will build' means 'no one will care'. Worse, means no one will buy (knowledge| skill|creation).
>Indeed we have not tipped over into the abyss, but we're teetering and the wind is picking up. It's not the end times, it's not AGI, it doesn't have to be AGI to wreck great damage on the economy, our craft and, ultimately, our way of life and our minds.
>And the wind is picking up, faster and faster.
[1]https://news.ycombinator.com/item?id=47159008
Sucks for the people to lose their jobs, but probably the most honest message you’ll ever see.
What I don’t understand is why. There’s a natural churn at each company. Of course it’s not 40%, but probably 4-5% per year, but I doubt the company freezes hiring and they are not pressured to do this.
> probably the most honest message you’ll ever see
Interesting that this is your takeaway; it seems that this is effectively an investor-friendly way to admit that Block hired too many people over the course of the pandemic and doesn't necessarily have obvious expansion/growth (that would require people to write more software) on the roadmap.
"Oh the business isn't going too well so we need to lay people off" - said no CEO ever, but "AI go brrrr" makes investors happy!
It's going to get really ugly, Jason Lemkin called this out as a possibility a few hours ago: https://youtu.be/mBE_9vGJBUM?si=WSyZXYgV48WfrNrv&t=2908
We're about to see a lot of public SAAS companies do the same and rebrand as "AI" first
> i'd rather take a hard, clear action now and build from a position we believe in than manage a slow reduction of people toward the same outcome.
I hope this gets drilled into the heads of everyone who sells their labor. The company is profitable, and Jack could have kept 4000 people employed with no difference in outcome, instead, he chose this.
Backers probably told him to. I can't open LinkedIn any day without trending posts that engineers can hands off to LLMs. That must tilt some ideas to investors who see winners as ways to balance their losses.
Block isn't a jobs program, and employees cost money. Layoffs suck (I got laid off last year) but the reality is that it's a business and regardless of profitability, if you're not worth more than your salary you're a liability. The severance given is quite generous and fair. My biggest issue is that Block should never have grown so big in the first place.
yea but layoffs aren't usually very performance based. i agree in general though.
How magnanimous of him to let us all know of his magnanimity!
He could have been even more radical and get rid of himself, his lieutenants could ask gpt about the strategy.
He did get rid of himself as Twitter’s CEO. He founded Block and Bluesky which employ thousands of people, instead of enjoying the fortune of an ex-CEO. Maybe you should be open minded a little bit?
That's called quiting for better opportunities. I doubt the thousands who contributed to block's success will all land on their feet. I'm open ended I'm not a CEO forced to make those contradictory decisions.
i don't think this is true.
assuming $150,000 average salary thats around $600,000 totally so that increases the yearly profit by about 30%.
While destroying morale, and increasing the difficulty of successfully recruiting later
I directly quoted jack - take it up with him.
> The company is profitable, and Jack could have kept 4000 people employed with no difference in outcome
did he suggest no difference in outcome in terms of profits?
You can check for yourself, if you RTFA.
Everything I said was based off of jack's post, as I quoted it. If you take issue with the non-specificity ot think he was being less than honest - take it up with jack.
i don't think you understood what i'm saying nor what he's saying. you don't do a layoff without accepting a change in the outcome.
they are now estimating 18% instead of 17%
what exactly is your point? you misinterpreted what he said. he just said that all 4K were being fired, and he would rather do it in one cut than gradually. he did not say the company's outcome would be different with those 4k vs. not
Everybody is on the edge, with the fear of a big layoff wave happening.
We see more and more people claiming they are so much more productive thanks to coding agents, big tech CEOs driving the use of AI like crazy, pundits anticipating rise of unemployment. Personally, I feel that productivity gains are overrated, but still, I'm pretty worried to lose my job in the near future. I'm saving aggressively.
Why make others misfortune a platform for ego expression? Why not doing things elegant, quiet, keep it in-house? Because misery of others drives stock prices up! It's a sacrifice he's willing to make.
Because it will go out today anyway on the investor call or later via leak so might as well get ahead of it.
>Block said Thursday it’s laying off more than 4,000 employees, or about half of its headcount. The stock skyrocketed more than 24% in extended trading.
Society provides support to this kind of decision, it's obvious why it happens.
And nobody really believes this whole "we got too efficient" so now we don't need 40% of our company anymore.
how do you layoff 40% quietly?
I wonder what folks on 2009 Hacker News would have said if a company announced layoffs.
Would the top comments have been questioning it, telling the CEO what he should have done instead, worrying about how hard it would be for those people in today's economy?
Took a quick look at their financials...
I reckon this move is related to bitcoin doing poorly. A LOT of their revenue is bitcoin related and I reckon they realized they're going to have an absolute stinker of a Q1 '26 result...
> I reckon this move is related to bitcoin doing poorly. A LOT of their revenue is bitcoin related and I reckon they realized they're going to have an absolute stinker of a Q1 '26 result...
I had to look this up - in the last 12 months total revenue was ~24 billion of which ~8.5 billion was from the Bitcoin "ecosystem"! Truly bizzare to stake your company on this...
https://d18rn0p25nwr6d.cloudfront.net/CIK-0001512673/55ca61a...
The CEO's last visionary move was to go all in on crypto, even renaming the company. Now he's a visionary again, but firing half the company instead of himself.
Imagine receiving this message and the author couldn't even be bothered to capitalise letters properly. How insulting. It's like being fired by a five year old child.
Jack Dorsey looks like a homeless person and he spends his time meditating and talking about Bitcoin. People knew what they were getting into.
Block really did not come down from it's COVID/ZIRP era high # of employees as much as many other companies, and it's COVID era headcount growth was extremely rapid by any standard.
In some ways this isn't daring, future looking leadership... it's much more lazy leadership that took a while to adjust to market demands.
I don't understand anyone who says layoffs are due to improvements in AI tooling.
"Thanks to LLMs, each worker can do twice the work they could before. Naturally we are firing half the company because ... business is good and ... too much productivity is bad?"
It's simple: it's just a lie. We are seeing the goal of AI in action here, which is reducing payroll costs.
Since the rush for AGI isn’t panning out, I can see tech firms engaging in tacit collusion that aims to reduce the salaries of software engineers.
There’s proof of tech firms engaging in explicit collusion back in the 00’s.
I also don't understand that take.
Imagine you run a mowing service with 4 employees. Suddenly 2 more people volunteer to mow yard for your company for free!
Is your reaction to fire two of the paid employees and keep mowing the same number of yards (with reduced payroll costs), or to expand the business to mow more yards?
Which of those responses feels more in line with a "strong and growing" business that is "continuing to support more customers" and has "improving profitability"?
Now imagine you run a mowing service with 4 employees. Suddenly an unbounded number of people appear on the job market who are ready to work for your company at a 5% the cost of your previous employees. Best of all, they become more competent and less expensive over time. You can't yet fire your entire original roster all at once since they need to teach the new hires the specifics of the job, but after that's done, what do you need them for?
A fundamental attribute of capitalism is that labor costs are a regrettable cost center, and any reduction in labor costs without a resulting loss in profit/perceived productivity is a big win. AI is a big win for capitalists, and not so much for anyone who is now suddenly "made redundant". And since we treat shareholder value as sacred and inviolate, too bad for workers who lose their job in this deal.
> Thanks to LLMs, each worker can do twice the work they could before. Naturally we are firing half the company because ... business is good and ... too much productivity is bad
this is an incorrect take. The company needs a certain amount of productivity at each point.
If not, how would you explain that they had only 10,000 employees and not 20,000? They could still remain profitable.
LLM's increased productivity and each person could do approximately 20% more work so it follows that they need fewer people. If not, they should have had 12,000 to begin with.
"they should not have had 12,000 to begin with"
Nailed it
> The company needs a certain amount of productivity at each point.
Um, no?
it does not work like that except in a berkeley mba mind
What are the odds this is actually due to overhiring during the pandemic? From what I know, that was the principle reason for the Amazon layoffs. Would love to be corrected if I'm misremembering.
Except the concensus around the Amazon layoffs is that it's a shift in free cashflow to capex spent towards ram/gpus.
Could be also both...
People keep saying it’s pandemic over hiring, but it should be called ZIRP hiring. With the cost of money almost 4x what it used to be, companies have to deliver now, not just coast on promises of growth and success that may never materialize. Have to sing for that supper.
https://paulgraham.com/startuplessons.html
I miss those days. It may have been economically silly but there was so much optimism, especially in the tech world.
Now we're just economically silly without optimism (except for one pocket of the tech world).
Optimism without the ZIRP bubble is the 1990s
That is called a bubble.
Now some here are about to experience a repeat of the years 2000 and 2008 put together.
Pre-paid optimism that we've been paying for now with high inflation due to overstimulated economy through printed money.
How do they work out that intelligence tools can fill the gap made by 4,000 out of 10,000 and how long did it take to do that calculation? Or are we entering a phase of layoffs under the guise of ?
Wishing the best for all those affected and excited to see many of you start new companies and continue to innovate.
I think the AI angle is a fig leaf for perpetual mismanagement. Managers at Block privately complained there were a lot of people doing almost no work. Recently, teams have lost people one at a time, sometimes laid off the day after each other.
If they can organize employees to make more money, they will. But they can't and admitted it.
Quite a few people on X mentioned Block went on a top-of-market acquisition spree (Weebly, Afterpay, Tidal) and tripled headcount during Covid.
>repeated rounds of cuts are destructive to morale, to focus, and to the trust [...] i'd rather take a hard, clear action now [...] than manage a slow reduction of people toward the same outcome
I think this is pretty agreeable, spanning layoffs into a monthly/quarterly "Hunger Games" is very damaging to employee morale.
We’re reaching “Don’t Look Up” levels of denial about the impact of AI on this site.
For real. Very worried about when other CEOs follow suit and there is a flood of people into unemployment.
As someone that is only five years into their career at this point, I feel so helpless.
Even if they are right about quality, people on here vastly overstate the value of quality. From socks to dishwashers to airfares, slop is a valid product as long as it is cheap. Security from a business perspective has been proven not quite optional, but it is hardly catastrophic if it fails.
> Even if they are right about quality, people on here vastly overstate the value of quality
I always found the quality argument strange; what software are these people using that makes them think quality is a high priority?
How messed up is the world that when a leader basically comes clean and says this is being done for efficiency reasons (and by extension the market's reward for bottom line impact) it starts to come across as "honest and brave"?
Does anyone know what teams are affected?
I wonder if this is the beginning of a new wave of layoffs across the industry like we had in 2022.
I still don't get it.
If AI really improves efficiency and allows the company's employees to produce more, better products faster and thus increase the competitiveness of a company... then why does said company fire (half of!) its staff instead of, well, producing more, better products faster, thus increasing its competitiveness?
Am I naive or is AI a lie when marked as a cause?
Why is it that us employees are gaslighted with the FOMO of "if you don't adopt AI to produce more, then you'll be replaced by employees who do", and why do these executives don't feel "if you fire half of your employees for whatever reason, you'll be outcompeted by companies who... simply didn't?"
Let's say AI increases productivity per capita by 50%
That means 50% of current headcount now has the same productivity as 100%
Now we calculate:
A = OPEX costs cuts by firing 50% of personal
B = Profit increase by the AI 50% productivity increase while not firing anyone
if A>B, reduce headcount
if B>A, reduce headcount and then increase workload on remaining employees until profits increase
If you have good ideas that have a nice return on investment and leverage existing skills, sure. If you don’t have good opportunity laying around, best for the business to switch to maintenance mode, which means cutting staff. Or maybe cut staff, then use equity to buy growth via acquisition. It really depends on the business. Block’s growth has slowed so perhaps this would have happened anyway and AI is just what’s getting the blame.
> instead of, well, producing more, better products faster, thus increasing its competitiveness?
Probably because this is not Block's business strategy. If they could do this, then they would...
this is brutal. :(
my mentor was on the chopping block too.
block btw now makes most of its money on bitcoin transactions not software
AI is a transformative technology that will reshape how companies are run. More layoffs may be coming unfortunately. But on the other end, more companies and more products will be created. More competition overall, including for Block.
The overarching risk, imo, is America turning against tech and its leaders / billionaires. I think this is slowly happening. And why not, if the People decide that tech is not bringing good things to our modern society anymore, that should be respected.
Block was incredibly bloated. This guy is correct: https://x.com/BamaBonds/status/2027142091596288314?s=20
What is it with tech execs and not using capital letters? It's bizarre. Especially in a letter about layoffs.
"we're reducing our organization by nearly half, from over 10,000 people to just under 6,000. that means over 4,000 of you are being asked to leave or entering into consultation."
holy moly
I wanted to come back to this to add that it's highly disrespectful to make a post/write a letter laying off 40% of your company and not bother to capitalize words properly.
Might be a small thing (no pun intended), but it irks me.
He cant write in proper case to lay off $4k people?
Is there a downside to not mention AI developments as one of the reasons for layoffs?
The year is 2030, tech companies provide the exact same value proposition to the consumer that they did in 2024, except it is buggier, full of sparkle buttons you can’t get rid of, and isn’t a source of high-paying employment. The front page of HN still has 5 posts from Blog Guys titled “Programming is Fun Again”.
The future rocks
Nearly half of their employees. And yet economists tell us, AI isn't going to affect jobs.
This feels similar to March 2020 when COVID was in Seattle. “It’s in the US but maybe it’s just a one-off.” We’ll see, I guess.
[delayed]
A few thoughts about Block as I've worked there before:
- the company thrives on long term projects that seem to fizzle out as engineers get frustrated and leave
- there are way too many MBAs and finance people now compared to the early years where building was prioritized.
- jack is only doing part time at Block, early days he was around to chat and work with varying levels of hands on
- they've overhired and over-committed to losing projects, worst of all they've de-prioritized projects that were pretty innovative because traction wasn't there quick enough for them to justify them, e.g. terminal, POS specifically for restaurants, localization for EU
- they operate on docs and in the time of AI, the workforce is inundated with slop
- also, I hate that jack can't be bothered to capitalize anything like it's cool. come on man, you're firing 4000 people, not tweeting memes
1. Is this a one off event due to Block's unique business environment?
2. Will other tech firms consider such large layoffs in the near future?
Jack couldn't be bothered to use capital letters in his last layoff email either.
I've defended the style of writing previously, but I agree. This felt a little disrespectful.
I wonder if he writes his legal letters and letters to clients/investors like this, or does he have more respect for them?
I’ll take jobs moving to India for 1000, Alex.
AI: Affordable Indian.
"l00k at all my AI!"
Or how about your revenue lines are in retail and peer-to-peer finances, primarily for small-to-medium sized businesses and low-to-mid income individuals, primarily in the US market, all of which are struggling from tariffs and economic slowdown in their brackets.
Nah...definitely the AI.
Some choice Jack Dorsey quotes:
From New Yorker profile: “His goal… is… by making information freer, he hopes to make the world fairer, kinder, and nicer.”
Where he also writes, “I definitely feel the most fundamental issue is economic equality.”
But hey, the stock is up 25%!
If it's true that AI is creating productivity gains (and I think it is), then a company has two options. If every employee is X more productive, then you can either cut people and increase profitability, but sacrifice growth. Or you can be creative and see this as an opportunity to develop new features, new lines of business and new products. The choice depends on the creativity of the business leaders. Judging from Jack's post here, he chose option one. Which suggests to me he is deeply an un-creative business leader taking the easy path.
Chopping block
I'm still not sure I quite agree with this AI replacement premise.
Assuming the premise of profitability and a sound business then this sounds like a failure of product if anything. It just doesn't follow for me that when you see more productive teams the immediate answer is that you need less people. Especially for silicon valley types this seems antithetical to scaling.
Thinking of it in two ways
- Yes you could (in theory but I still argue not 100%) cut workforce and have a smaller # of people do the work that everyone else was doing
Or
- You could keep your people, who are ostensibly more productive with AI, and get even more work done
Why would you ever choose the first?
Dorsey is in AI psychosis. He required every employee to send him an email weekly which then he had summarized by AI because of course he aint reading it himself.
Even in "AI psychosis" I don't see how firing people is a logical response to advances in AI.
If AI tools really are a significant multiplier to productivity, companies should be hiring more people to take advantage of that multiplier.
If you suddenly have the ability to get more output per dollar spent, a healthy business should respond by spending more dollars, not spending less to keep output the same.
because demand is weak and the product markets are saturated. there are dimishing returns to increasing investment. so these companies switch to managing their earnings ratio. if you cant grow revenue, then cut costs.
at every productivity point there's an optimal number of employees needed.
at the previous productivity it was 10,000 employees. not 10,001 nor 9,999.
at the current productivity it is 6,000.
why are you so sure that the 6,001th employee can increase profits but not the 10,001th employee before AI?
Their headcount was around 10,000. Before AI, do you think each additional employee after 10,000th would increase the profit?
- if yes, then why didn't they hire more employees?
- if no, then isn't it obvious that they don't need more than 6,000 employees who are approximately 20% more productive? if the 6,001th employee can add profit then surely 10,001th could've also added right?
i feel similarly. suppose ai makes people more productive:
1. companies that are not doing well (slow growth, losing to competition etc) or are in a monopoly and are under pressure to save in the short term are going to use the added productivity to reduce their opex
2. companies that are doing well (growth, in competitive markets) will get even more work done and can't hire enough people
my hunch is block is not doing as well as they seem to be
It is hard to tell what this company does, but it seems to be involved in bitcoin. Coincidentally we have had a huge drop in bitcoin in the last months.
I don't buy anything this weirdo says.
They own Square, Cash App, Afterpay and Jay Z's music streaming service Tidal. They make a decent amount of money from people buying and selling Bitcoin on Cash App but most of their revenue is not related to Bitcoin.
Square payments, CashApp, Tidal (hi-fi music streaming), and some blockchain experiments
Square payment processing?
Block runs Square and Cash App among other payments tech.
Stock goes up in expectation of ... CEOs doing share buybacks to increase their bonus checks.
[flagged]
> ThE sToCk Is UnDeRvAlUeD
Please don't post sneering comments on HN. The guidelines make it clear we're trying for something better here. https://news.ycombinator.com/newsguidelines.html
What does “entering into consultation” mean?
That's a UK legal thing: https://www.gov.uk/redundancy-your-rights/consultation
My guess: they keep you around on contract for 1-6 months because laying you off immediately would be very disruptive.
One company I worked for did this. It felt weird to everyone. But they did give a slightly better severance to those that stuck out their contracts so it worked out slightly better for them.
I think "entering into consultation" means HR calls you into a small conference room.
Right now is exactly the time when we need to pause issuing new or transferring existing H1B/L1/other work visas for least a year until we know full impact of AI on economy and employment.
> but something has changed. we're already seeing that the intelligence tools we’re creating and using
For some reason he deliberately avoids using the word 'artificial' here.
So, what does Block actually do?
Square point of sale payment processing for businesses, Afterpay BNPL, and then the consumer side CashApp business. And Tidal Music streaming for some reason.
They hire people, and then they fire them!
CashApp
Square is still a much, much bigger portion of the business than CashApp.
i had two options: cut gradually over months or years as this shift plays out, or be honest about where we are and act on it now. i chose the latter. repeated rounds of cuts are destructive to morale, to focus, and to the trust that customers and shareholders place in our ability to lead.
Come on now, it's not going to be the only round.
recently there has been a consistent drip of layoffs each day. they kind of chose all of the options
he is worse than musk ever been. hiding behind ai
Imagine not being laid off in this situation.. I'd demand to be.
EDIT: I guess if it comes with 300% raise I'd pause for a bit to think about it, but otherwise absolutely not.
The headline numbers:
They're cutting 40% (edit: the post actually says "nearly half") of the workforce (4k out of 10k). That's huge.
The severance is 20 weeks of pay + 1 week per year of tenure, stock vesting through May, 6 months of healthcare, their corporate devices, and $5k cash.
That significantly more generous than the 12-16 week severance packages being doled out by big tech during the great layoffs of 2022-2023 if I remember correctly.
In 2023 Google gave 16 weeks plus 2 for every year of tenure, so not significantly less (and more if your tenure was >5 years), plus google also vested stock for entirety of the 16+ weeks.
They're going from over 10k employees to just under 6k. So more than 40%.
Ah yeah, that's fair. The post itself says "nearly half".
[flagged]
Its an extremely annoying trend among a subset of the tech industry who think it makes them cool
Is there some reason your lack of apostrophe and period is supposed to be less annoying than their lack of capitalization?
Honestly the whole Silicon Valley shtick is becoming old. The fake positivity, the quirky writing style, the "I think the most important quality is sticktuitiveness" linkedin-esque bullshit. Not to mention the cargo-cult that is so obvious in every GPT-wrapper startup.
This was mostly born out of counter signalling the businesses that valued serious people over competent people in the 20th century.
But, like with all things, the pendulum has swung too far in the opposite direction. I believe the next wave of tech countersignalling will be people who actually do take themselves seriously, maybe even dress in suits, etc..
Yeah, im a chronic uncapitilizer in our work slack and HN, but if I put out a 'communication' then I always shift to 'regular' grammar.
I noticed that as well and it oddly made me sit for a minute to think about it. I ended up deciding that it landed a bit more 'real' and unfiltered. Could be interpreted many ways. Nobody knows the actual why but (possibly) Jack.
uwu i'm a smol bean
also you're fired
It was a 100% intentional act. These people simply don't care and they want that be known. It's in their ego.
I found it completely unreadable, similar to reading code without syntax highlighting.
Maybe he should have had AI fix up the grammar/spelling for him...
There is no good way to announce layoffs.
No matter what he wrote, it was going to be insulting.
Yeah I'm with you.
I write most of my emails purposely misspelling words / lacking proper capitalization so the recipient knows it wasn't written with ai. ¯\_(ツ)_/¯
Vibe CEOing.
Dorsey practically invented it.
> we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly.
Once again, this is "AGI" in it's most direct and absolute version with zero fluff.
I unfortunately predicted more layoffs will occur back in 2025 [0] and I see only but acceleration on this.
[0] https://news.ycombinator.com/item?id=46307549
It's AGI if it works. Didn't Salesforce lay off support people to replace them with AI but then the AI didn't work?
> this is "AGI" in it's most direct and absolute version with zero fluff
Given it’s an ambiguous term, sure. But I don’t think a better collaborative AI is what anyone imagined when we said AGI years ago.
>> * this is "AGI" in it's most direct and absolute version with zero fluff*
> Given it’s an ambiguous term, sure. But I don’t think a better collaborative AI is what anyone imagined when we said AGI years ago.
He scare-quoted AGI. I think what he means is we won't experience AGI as some kind of utopia of abundance (which is how it is hyped to us), we will experience as massive and brutal layoffs.
Actual AGI will be worse. If Block had that, Dorsey wouldn't be laying off 40%, he'd probably lay off 80% or more.