Hey folks, a little story behind Mio:
I've been in Mexico for a while and needed to call a local office, but my Spanish isn't there yet (I’m working on that though!). Had a friend try for me a few times but it was always busy or no answer. Tried an app called Mitra but it hung up every time a human picked up. Then I remembered I had an abandoned project from months back that did exactly this. Dusted it off, tried it with zero expectation, and it worked. The guy on the other end said "buenas tardes señor" to the AI and had a full conversation.
Polished it over a weekend and shipped it. You text what you need done, a voice agent makes the call and handles the conversation. When it's done, the chatbot sees the full transcript and tells you what happened, and if the call didn't go through, it can reschedule on its own. You can also forward your phone to it so it picks up calls for you.
I launched thinking the audience was people like me - expats, phone anxiety, anyone who hates calling. That's true, but then I stumbled on communities like r/mute and r/hardofhearing and realized something I hadn't considered. For people who can't speak, phone calls aren't annoying, they're impossible. And a lot of daily life still requires them. I didn't build this for that use case but it might be the most important one.
Stack is Twilio for telephony, ElevenLabs for the voice agent, OpenAI for the chat layer. Pay-as-you-go, $5 free on signup. You pay for conversation, not hold time.
Hey folks, a little story behind Mio: I've been in Mexico for a while and needed to call a local office, but my Spanish isn't there yet (I’m working on that though!). Had a friend try for me a few times but it was always busy or no answer. Tried an app called Mitra but it hung up every time a human picked up. Then I remembered I had an abandoned project from months back that did exactly this. Dusted it off, tried it with zero expectation, and it worked. The guy on the other end said "buenas tardes señor" to the AI and had a full conversation. Polished it over a weekend and shipped it. You text what you need done, a voice agent makes the call and handles the conversation. When it's done, the chatbot sees the full transcript and tells you what happened, and if the call didn't go through, it can reschedule on its own. You can also forward your phone to it so it picks up calls for you. I launched thinking the audience was people like me - expats, phone anxiety, anyone who hates calling. That's true, but then I stumbled on communities like r/mute and r/hardofhearing and realized something I hadn't considered. For people who can't speak, phone calls aren't annoying, they're impossible. And a lot of daily life still requires them. I didn't build this for that use case but it might be the most important one. Stack is Twilio for telephony, ElevenLabs for the voice agent, OpenAI for the chat layer. Pay-as-you-go, $5 free on signup. You pay for conversation, not hold time.