Recoverable and Irrecoverable Decisions

(herbertlui.net)

72 points | by herbertl 14 hours ago ago

26 comments

  • cal_dent 11 hours ago

    I guess this is just a riff of marcus aurelius flavour stoicism

    but ask yourself with regard to every present difficulty: 'What is there in this that is unbearable and beyond endurance?' You would be ashamed to confess it! And then remind yourself that it is not the future or what has passed that afflicts you, but always the present, and the power of this is much diminished if you take it in isolation and call your mind to task if it thinks that it cannot stand up to it when taken on its own.

  • Insanity 13 hours ago

    Often framed as “one vs two-way doo decisions” at Amazon.

    Video of Bezos talking about this: https://www.youtube.com/watch?v=rxsdOQa_QkM.

    IMO it’s a useful decision making strategy at times, mostly to not overthink the easily reversible.

    • pvtmert 11 hours ago

      (delayed)

      Only difference is time. Much like an eventually consistent transactions, recoverable decisions have propagation latency.

      The breaking part here is that will you able to survive until the recovery is complete?

    • pxx 13 hours ago

      what? this article is making a different point if you read past the title.

      > Conventional leadership advice suggests looking at decisions as reversible or non-reversible. Many important, non-reversible, decisions are recoverable, though.

      • Insanity 13 hours ago

        I don’t think it’s different. Recoverable == Reversible to an extend. Unless you take reversible in the strictest sense of “undo” it’s different. But you can’t “undo” a leadership decision, all you can do is later correct it and recover.

        So imo it’s splitting hairs over the same outcome.

        An example - say you introduce 5 day return to office. Half you staff leaves and you now go back to a flexible work from home model. You don’t “undo” the damage done, but you can recover. It was a costly 2-way door.

        • Nevermark 2 hours ago

          A decision can be irreversible, yet it's negative impact recoverable.

          Those words mean entirely different things.

          One is about reversing a decision. One is about reversing an outcome.

          Irreversible decisions mean decisions without backsies. Recoverable decisions mean decisions that leave the potential for survival and a comeback.

          --

          You cannot (typically) reverse a poorly-reasoned midlife-crisis divorce. But you can recover by getting one's life in order.

          You cannot (typically) reverse a disastrous corporate merger. But you can recover, by identifying a better path forward.

          You cannot (typically) reverse a money transfer after buying into a scam. But you can recover, by continuing to earn and save.

          You can change your streaming service name from "HBO" to "Kansas" to "Pumpernickle" to "Cheese Please", and then revert to "HBO". And leverage the PR waves from a mea culpa. And, snowball the PR into a reputation as a lovable rake, by doing the same thing every year around April 1st.

          But, you cannot reverse adding caffeine to 7-up after adding caffeine to 7-up, and resume your famous marketing campaign of "No caffeine. Never had it. Never will."

  • assaddayinh 2 hours ago

    Day to day Decisions are overrated. Like the pivoting betwern product decisions. The only decisions worth scrutiny are investments into capabilities. A product may fizzle out, a capability stays with you and makes you permanently valuable. I may manifest as a product, as a service leased to other companies.

  • skmurphy 3 hours ago

    A decision is always an irrevocable commitment of resources: time, effort, cost, reputation, relationship capital, opportunity cost, etc. The trick is understanding the size of the commitment and having a plan for what you will do if things don't go as planned.

  • ChrisMarshallNY 11 hours ago

    I've found that what is more important than making a good/bad decision, is sticking with the decision I make, with the possibility of mitigation measures, if it turns out to have been a bad decision. Sometimes, I can pre-plan mitigation measures, or I research them quickly, when it becomes clear that I made a mistake.

    Jamming on the parking brake, when going 90, down the highway, is a bad idea.

    I sometimes miss a turn, or don't plan well enough to be in the correct lane, when I arrive at the intersection.

    What I do, is go "D'oh!", continue to the next intersection, then either make a U-turn (if legal), or turn onto a side street, with the intention of recovering my intended direction.

    What I often see people in the same situation do, is jam on the accelerator, swerve across six lanes of traffic, and screech into their turn.

    That may get them where they are going, but it also has a very real chance of earning them a ticket or a stay in hospital.

    My way takes a bit longer, but no ticket, no accident.

    • pjc50 2 hours ago

      This is a slightly lower stakes version of aircraft "V1": the speed at which it is no longer possible to abort a takeoff. Engine on fire? Doesn't matter, you've got to get in the air because stopping is no longer an option.

    • hnthrow0287345 10 hours ago

      Good drivers sometimes miss their turn. Bad drivers never miss their turn.

      • paulryanrogers 10 hours ago

        > Bad drivers never miss their turn.

        Except when they get in an accident trying to force it. Or when they were too distracted unnecessarily overtaking someone near their turn.

        • TomatoCo 9 hours ago

          As long as the wreck doesn't go past the exit they, technically, haven't missed it yet.

  • 414techie 12 hours ago

    Great concept. Culturally, I think we are better at understanding this than ever before.

    In the last 15–20 years, many people have been forced into an uncomfortable moment due to job loss (Great Recession, COVID, AI etc). They have learned to recover. Could this be why we see more entrepreneurs than ever before now?

  • sreekotay 10 hours ago

    I always liked: is it like shaving, getting a haircut, or getting a tatoo?

  • samsolomon 13 hours ago

    I've often thought along similar lines. I've found that indecision is almost always worse than a bad one. Very few choices are so decisive that you can't course-correct later.

    That mindset has served me well both personally and professionally.

    • renato_shira 12 hours ago

      agreed on indecision being worse than a bad decision, with one caveat: i think people systematically underestimate how many decisions are actually recoverable.

      as a solo dev, i used to agonize over stack choices, architecture patterns, even naming conventions. then i realized that in a small codebase, almost everything is a two way door. you can rewrite a service in a weekend. you can swap a database before you have real users. the actual irrecoverable decisions for early stage stuff are almost always about time and opportunity cost, not technical choices.

      the one that gets people is when a recoverable decision feels irrecoverable because of sunk cost. you spent three weeks building something, so changing direction feels like throwing away work. but the work is already spent regardless, the only real question is what's the best move from here.

      • tdeck 2 minutes ago

        Am I missing something? Why was the parent comment flagged? Why are all this user's comments dead.

      • SoftTalker 11 hours ago

        It becomes more difficult if you lean into and build upon the specific things that your stack choices give you. If you use everything very generically yes it's easier to swap to something else.

  • buildsjets 12 hours ago

    Timing is everything. A bad haircut decision right before the most important job interview of your life might not be recoverable.

    Great Clips or Weldon Barber, are you feeling lucky?

  • sblank 11 hours ago
  • dnw 12 hours ago

    I actually like hats, haircuts, and tattoos. Seldom we have irrecoverable decisions--except death. https://jamesclear.com/quotes/i-think-about-decisions-in-thr...

    (Also works well with LLMs, for risk assessments)

  • kaicianflone 11 hours ago

    For some reason before reading I thought this was going to be an AI thought leadership piece but it's even better than I expected.

  • pvtmert 11 hours ago

    The main difference being the time it takes to recover/reverse the decision.

    Second point is: You don't need to reverse the decision you took, instead you may find a way to fix the impact but not the root-cause.

    It's like when one fucks up the MySQL replication and the data consistency is corrupted. One can manually (and slowly) fix the inconsistency with downtime. Or, spin up a whole new cluster from an existing well-known node/state. Some entities may be missing, but you could gradually add them back later.

    Not a reversible, but recoverable decision.

    Amazon goes by with one-way vs two-way door decisions internally. Sometimes adding much bureaucracy to the equation. Just-do-it/Bias-for-action aspect usually don't go as far as the recovery period prolongs.

    • actionfromafar 2 hours ago

      Yes - when reading what large entities do and don't, one should always reality check when applying for your situation: do I have a billion dollars earmarked for recovery?