ChatGPT Launches 'Company Knowledge'

(openai.com)

29 points | by jmehman 3 hours ago ago

61 comments

  • arnvald 2 hours ago

    This is actually an interesting space, and I think there's a room for such products. Large companies struggle a lot with their knowledge bases, and discoverability is part of the problem (especially when using multiple tools: Confluence, Docs, Chat app, etc.)

    The problem here is that there are companies that focus on this area and keep improving their products, while for OpenAI it's one of dozens of tools they launch, so it's hard to believe they'll keep dedicating adequate resources to make this a mature tool that's worth the investment (in form of time and money) for the clients

  • sph 2 hours ago

    s/Hacker News/OpenAI News/g

    Are they pushing multiple announcements per day to take the stock market to greater heights? 6 announcements this week alone: https://openai.com/news/

    • pezgrande 2 hours ago

      More like Anthropic and OpenAI are in a competition to see who can release the most pointless products in the shortest amount of time.

      • sebazzz an hour ago

        This feature is actually useful and M365 Copilot Enterprise already has this for a while. It is actually quite useful because it basically has access to all public (“public” as in: accessible to any employee) information in a company - on Sharepoint - plus your own mailbox. It helps finding information I otherwise couldn’t have found easily with the company-wide search functionality.

      • amarcheschi 2 hours ago

        At this point it was still more entertaining to read people here panicking about agi and the end of the world, now it's just boring announcements

        • blitzar 2 hours ago

          We are going to cure cancer and ... world peace by the end of the year turned into 31 flavours of gibli.

      • aleph_minus_one 2 hours ago

        > More like Anthropic and OpenAI are in a competition to see who can release the most pointless products in the shortest amount of time.

        If the products were at least point-free [1] instead of pointless. :-)

        (sorry for the nerdy pun)

        [1] https://en.wikipedia.org/wiki/Tacit_programming

    • KeplerBoy 2 hours ago

      They are not even publicly traded.

      • ares623 an hour ago

        With incestuous deals going on, they might as well be.

        One weird trick to get out of their non profit state.

        • an hour ago
          [deleted]
  • blitzar 2 hours ago

    > To get started, tap “Company knowledge” under the message composer. When using it for the first time, you’ll need to connect your work apps.

    I hope it isnt "enabled by default" otherwise people will be fired on the spot for doing this.

  • hansmayer 2 hours ago

    And in the next episode of "Pointlessly Searching For The Killer App"....

    • aleph_minus_one 2 hours ago

      AI boyfriends/girlfriends are a serious thing (and when GPT-5 was released, people were complaining that this AI is much worse suited for this purpose). If you combine it with realistic human-size puppets, this might get big.

      • netsharc an hour ago

        But how do people ignore that it's a machine simulating having feelings for you? Is it like the steak in The Matrix?

        I played with Sony's Aibo robot dog once, if you hold out your hand in front of it, it can pretend to eat off your hand. After a few tries, it did so, and I thought "How cute!". Then I realized it was just image recognition and logic that instructed some actuators to do certain things..

        Perhaps VR goggles and AI that analyses the video and activates the actuators and pumps in sync with whatever is happening in the video would also work.. or oh, geez, why not realtime generated videos?

        • hansmayer an hour ago

          Visit /r/chatgpt and see for yourself how quickly the masses got attached to the "emotional" ChatGPT 4o...

      • hansmayer 2 hours ago

        Porn is always a safe bet, and I'd give them thumbs up if the crap finally disappears from the public space and we can go back to doing the actually innovative stuff.

        • sph 39 minutes ago

          The problem with porn is post-nut clarity. No one will choose to pay AI companies $x/month if users regret their purchase after releasing their pent-up energy.

          • aleph_minus_one 31 minutes ago

            > The problem with porn is post-nut clarity. No one will choose to pay AI companies $x/month if users regret their purchase after releasing their pent-up energy[.]

            In a brothel (a market that AI-powered sex dolls might partly disrupt), customers don't get their money back if they regret their "purchase" after releasing their pent-up energy.

        • noduerme an hour ago

          Definitely. AI sex puppets would kill online porn faster than Betamax killed the XXX movie theater.

          • hansmayer an hour ago

            So actually I did not care about online porn. Was referring to actually the whole non-innovation of generative AI finally finding its niche in the very profitable sex-market and disappearing from other domains.

    • dist-epoch 2 hours ago

      They already have The Killer App - ChatGPT

      • noduerme 2 hours ago

        Time will tell if it's a killer app. In the interim they seem to still be searching for a market.

      • netdevphoenix 2 hours ago

        Not looking for them if their killer app is suffering from slowed growth

      • hansmayer 2 hours ago

        [dead]

  • andy_ppp 2 hours ago

    This is a fishing expedition for even more data... I don't know if you want everything people connect to this available for people to use LLMs to surface.

  • lukax 2 hours ago

    > It’s powered by a version of GPT‑5 that’s trained to look across multiple sources to give more comprehensive and accurate answers.

    So another GPT-5 fine-tune. Codex also uses a custom GPT-5 fine-tune.

    Does fine-tuning make sense now? Or do you have to be OpenAI to fine-tune the models with a mix of existing data and new behaviours?

    • Leynos 2 hours ago

      I think that you have to be OpenAI (or X, Google or Anthropic) to be able to fine tune models of this scale through reinforcement learning at present.

      Look at Tinker for an example of where things might be heading though (https://tinker-docs.thinkingmachines.ai/)

      At present though, I get the sense that reinforcement learning at scale is the current battleground (and has been for most of 2025). But we also see over time, the general models adopt the skills taught to the specialized models. Look at how the learning that made codex-1 went into GPT5.

    • SilverSlash 2 hours ago

      Should we assume "GPT-5" still just means the LLM? It could mean 'GPT-5 the system' which means the model has RAG, tools to use it, and maybe fine-tuned to call those tools.

  • ares623 2 hours ago

    > OpenAI never trains on your data by default.

    Are embeddings used for RAG considered company data (presumably calculated by OpenAI), or OpenAI’s?

    (I don’t know if that’s how RAG actually works)

    • ben_w 2 hours ago

      > (I don’t know if that’s how RAG actually works)

      As I understand it, strictly speaking RAG is broader than what you describe, but in practice you're correct for most implementations: https://en.wikipedia.org/wiki/Retrieval-augmented_generation...

      • ares623 2 hours ago

        Are embeddings usable for training then? It should be right since that’s what an LLM “sees” anyway. I wonder if that’s what’s going on behind the scenes.

  • ImNotSponsored 2 hours ago

    Chorus of totally unsponsored ~~shill~~ ~~advocate~~ enthusiast posts calling this THE NEXT BIG THING inbound in 5...

    • jillesvangurp 2 hours ago

      It's more like a chorus of skeptics, nay-sayers, Luddites, conspiracy nuts, doomsday predictors, arm-chair philosophers, self-proclaimed experts, etc. mixed with all of AI fan boys. The signal to noise ratio in these threads is pretty terrible these days. It's just a lot of people shouting their opinion blindly to fuel their own vanity and egos. And then you get meta discussions like this as well.

      Objectively, this OpenAI press release is announcing something that I might actually spend company money on. Finding out about such things is why I read HN. A lot of my AI chats are about copy pasting bits of information into a chat just to create enough of a context so that I can get some meaningful answer. The whole groundhog day of "who are you and what are you trying to do" is very frustrating. Anything addressing that is probably useful to me. And this sounds exactly like it would help me.

      OpenAI is big enough and this announcement interesting enough that it probably warrants being on the front page more than whatever opinionated brainfart of some self proclaimed AI expert (positive / negative) competing for the same space there. There's a lot of drivel getting upvoted lately that probably could be labeled as "opinionated drivel" and unceremoniously and aggressively filtered by our dearly beloved HN moderators and editors. But this isn't one of those things IMHO. And in fairness, there just is a lot of substantial day to day news as well.

    • blitzar 2 hours ago

      My startup is working on a similar problem ... inbound in 5 ...

      • cantor_S_drug 2 hours ago

        Already exists.

        https://www.glean.com/

        • KeplerBoy an hour ago

          There are hundreds of those startups. Ever since ChatGPT was released people started to think about what to put in the context. Since finetuning frontier models is out of the question, this is the only thing you can feasibly do.

          • cantor_S_drug 23 minutes ago

            Glean was working in this space since 2019, before chatgpt moment.

        • blitzar 2 hours ago

          You get all the upvotes I have to give if your photo is on that leadership page

  • shanehoban 2 hours ago

    Claude memory was posted 16 hours before this, kinda crazy how fast they churn this stuff out

    • empiko 2 hours ago

      They raised billions of dollars, and they're obviously spending it to develop just about anything they can think of. What's rather concerning for them is that the core AI seems to have pretty much stagnated by now.

  • arkensaw 2 hours ago

    I can see how this would be useful. It's sort of like an auto RAG right?

  • tirumaraiselvan 2 hours ago

    Now we know why OpenAI told its investors to avoid Glean[1]

    [1]: https://www.reuters.com/technology/openai-tells-investor-not...

    • SilverSlash 2 hours ago

      Off topic but does anyone know what exactly Sutskever's SSI (mentioned in the article and with a valuation of $32B...) is up to? They have released... well... absolutely nothing in the year+ of existence.

      • 2 hours ago
        [deleted]
  • cladopa 2 hours ago

    This is a great way to spy on all your company data and give it freely to three letter agencies.

    Marxist politicians in companies like France or Spain will demand access to it just like with private messengers for fighting tax fraud, child abuse or whatever pretext they can manufacture to get access to this succulent information they can privately manipulate for making themselves rich, destroying the opposition...

    Power concentration is very dangerous. Absolute power corrupts.

  • ares623 2 hours ago

    Blood for the blood god

  • nprateem an hour ago

    Lots of people missing the importance of this. This is a critical piece for a clearly larger play that will challenge many startups when combined with agents + just a few more key features (which I won't go into since I'm not consulting for them).

  • isodev 2 hours ago

    No, no, no..., make it stop before it lays eggs.

  • V__ 2 hours ago

    Quick, let's ship another feature before the market realizes it's an ai bubble..

    • incoming1211 2 hours ago

      ai isn't a bubble.

      • tehmillhouse 2 hours ago

        I wish my forehead had more headroom for the amount of travel my right eyebrow needs to accommodate this statement.

        • dist-epoch an hour ago

          There is a bubble all-right, in token usage. All big providers show exponential increase in token usage month over month.

          Despite continuous optimization and data center buildup, I frequently encounter "model is overloaded" errors.

      • consp 2 hours ago

        Looks a lot like web2.0 though.

        • azangru 2 hours ago

          Haven't we already gone through web3.0?

      • rvz 2 hours ago

        The parent comment is an indicator that we are in a AI bubble.