Paywall. Anyway, it's also worth comparing inflation adjusted prices. Over the last 40 years, the fare to go the same distance has halved.
While some of that might be trimming away "the experience", I think it's more likely that with lower overall costs the same "X% towards customer experience" allocation doesn't go nearly as far.
Paywall. Anyway, it's also worth comparing inflation adjusted prices. Over the last 40 years, the fare to go the same distance has halved.
While some of that might be trimming away "the experience", I think it's more likely that with lower overall costs the same "X% towards customer experience" allocation doesn't go nearly as far.