A counter-intuitive guide to better leadership

(sudarkoff.com)

73 points | by mooreds 3 hours ago ago

22 comments

  • wobblyasp 2 hours ago

    > Reed Hastings' decision to pivot Netflix into original content production is a great example ... based on years of experience in entertainment and technology

    Is it? How do you show that? Was he just lucky? Did he divine the right answer by listening to the voice in his head?

    I don't disagree with the premise; when your body is screaming at you to do something that should feel unnatural you should be listening. That's evolution and learned experience trying to steer you away from danger or toward some kind of reward. But the blanket statement of "Stop analyzing your gut feelings" is just silly.

    My gut tells me to do stupid shit all the time; if I didn't spend time thinking through the impacts of what may appear to be an "irrational" decision I'd expect to make many mistakes. This also gives leaders a complete scapegoat excuse when things explode (see WFH vs RTO, explosive hiring vs mass layoffs); hey, he was just following his gut, can't get it right every time.

    • WgaqPdNr7PGLGVW 22 minutes ago

      > My gut tells me to do stupid shit all the time

      Does it? Can you provide some examples?

      My intuition rarely lets me down. Perhaps you don't have enough experience in the areas where you are trying to listen to your gut?

      I'm sure if I was trying to apply my intuition to an area I didn't understand at all it would let me down.

      That is different from listening to my intuition in a field I have been working in for almost two decades.

    • mulmen 32 minutes ago

      > I don't disagree with the premise; when your body is screaming at you to do something that should feel unnatural you should be listening. That's evolution and learned experience trying to steer you away from danger or toward some kind of reward. But the blanket statement of "Stop analyzing your gut feelings" is just silly.

      Unless you’re a pilot. Or a serial killer.

  • svilen_dobrev 10 minutes ago

    Reminds me of this article that seems disappeared from web, so here my copy:

    https://www.svilendobrev.com/1/MeetingtheSpecandOtherSoftwar...

    "Warm fuzzies aren't in the spec."

  • yokto an hour ago

    This reminds me of this quote I love:

    > "[They] placed too much weight on the introspections that they generated at that moment in time, and thus lost sight of their more enduring attitudes.” [1]

    The quote refers to this study [2] in which subjects had to chose a poster to take home. The group who was instructed to think about their reasons for their initial choice, and had the option to change it, were less satisfied with it three weeks later. As the abstract says:

    > When people think about reasons, they appear to focus on attributes of the stimulus that are easy to verbalize and seem like plausible reasons but may not be important causes of their initial evaluations.

    This suggests that satisfaction is more correlated with initial gut feeling than reasoning, at least for aesthetic choices, but I think in many other cases as well.

    [1] https://sci-hub.st/10.1016/S0065-2601(08)00401-2

    [2] https://journals.sagepub.com/doi/abs/10.1177/014616729319301...

  • JohnMakin 34 minutes ago

    I use my intuition a lot and have learned to listen to it. Sometimes though, it sucks when you intuit something, turn out to be correct, and you don't really have a good explanation to your peers as to why you knew it was correct. I remember one time in my career, we knew we had a rogue server somewhere (out of probably 100k+) we had to decommission but no one in the org knew where it was and everyone that did had long been gone. All we knew was that it was out there in the stack somewhere, because we'd see the effects of its existence elsewhere in the metrics, but this thing was like a complete ghost. All we had to go on in the end was nginx logs that had hundreds of thousands of IP addresses in them, go through them one at a time with a script and run a certain curl to it, and hope we got lucky it was the one we wanted. Even then there was a ton of false positives.

    I was skimming through it on a call and a certain address just popped out to me. I said "that's the one, I'm pretty sure I've seen that before." I had no real reason to believe this, I just had a very strong feeling that I recognized it from somewhere and felt like it was the right one. Sure enough it was. People on the call wanted to know how I knew, and I couldn't really describe it, it was just pure gut. That doesn't really translate well in a professional setting, people will think you're weird or withholding/hiding something.

    • kqr 9 minutes ago

      Isn't this the sort of thing e.g. Klein researches? You can read up on that to get better terminology to discuss your intuition in terms of.

  • melvinroest 2 hours ago

    I'm sorry, I'm doing that HN thing again where one reacts to the title. I think there's definitely merit to not analyze your gut feelings. With that said, I would have a framework on when it is appropriate to trust them at least.

    I once wrote a literature review essay assignment [1] on when to trust your intuition and why meditation can help you to feel your intuition better. It was for a class called cognition and emotion at the Vrije Universiteit Amsterdam. I remember specifically to write about this as it was slightly outside of the scope of the class. The professor green lit it because it was about cognition, emotion and we did have a lecture on how intuition worked in the brain.

    That assignment has been life changing for me. Before it, I didn't really know much about how to train my intuition. Afterwards, I had an idea.

    The assignment has been a long time ago, but what has remained in my mind is that:

    1. Your intuition can only be trusted when you're an expert on something - or at least have some experience.

    2. The experience needs to have enough volume and enough regularity. Think chess, but poker is fine too. With poker you just need more examples but ultimately there's regularity in the game. It's just more fuzzy. However, the literature showed that getting expertise/experience in something like clinical psychology can be way tougher as a clinical psychologist sees a low amount of patients (not thousands but dozens) and many clinical diagnoses are fuzzy in unpredictable ways as we have little clue with many conditions how things are caused or if we're even talking about the same thing inside a particular condition (e.g. many misdiagnoses happen).

    3. Experience is narrow. You think you're a people person? Sure, but if you've only been a people person in the US, it won't transfer well to other cultures. Your intuition will fool you. There's a relearning period needed there.

    4. You can strengthen to feel your intuition by enhancing your interoceptive awareness. This can be done by mindfulness meditation.

    Yea, that's it? I think?

    It's in part based on the work of Kahneman and Klein. Not the pop psychology books but their actual academic work. It's also based on some neuroscience that other researchers did. I vaguely remember something about beginner and expert Shogi players (Japanese chess).

    [1] https://melvinroest.github.io/articles/intuition.pdf

    • andrewmcwatters an hour ago

      > I'm sorry, I'm doing that HN thing again where one reacts to the title.

      :) Yes, but it's not every day that someone also follows up with a paper.

  • tetha an hour ago

    Mh. I'm treating too many things like chess, but in chess, intuition of very competent players tends to be deep pattern recognition. This kind of positive or constructive intuition in a concrete context warrants analysis imo.

    This analysis allows discovery of the patterns recognized by the competent person, which teaches. The master level player calculates a couple of moves, and then ends up worried about a tactical threat. That's a useful way to think to learn about.

    I have the same thing in tech. I can usually and pretty quickly figure out in what area and component an issue would be in. Our new colleagues have developed a habit of asking Why. And this has led to great knowledge sharing sessions and has in fact taught me a few things as well.

    Though at the same time, among the technical leaders of the company, we've started to accept negative intuition without much explanation as well. If two or three people with decades of experience don't feel good about a decision, that's a bad thing. Even if they cannot voice that in a concrete way so far. Hiring is similar - an actual, but not necessarily concrete or constructive Nay out of 3 is a Nay overall.

  • bitshiftfaced an hour ago

    > Contrary to common wisdom, which suggests using analysis to verify gut feelings, intuition often works better as a final check on analytical decisions.

    This doesn't mean not to analyze your gut feelings. I don't see where the author makes this case at all. You can do both. You can pay attention to your gut feeling as a final check on analytic decisions and you can try to understand where that gut feeling is coming from (and in fact I believe you should).

  • jschveibinz an hour ago

    Interesting HN post today on Zarathustrian philosophy:

    https://www.youtube.com/watch?v=3s1t0hrl4pE

    Are gut feelings naturally based on one's moralities or sense of justice? Are leaders typically moralistic in their decisions?

    Chris Hitchins would probably argue that morals are innate--but what about in business? What if your gut feeling is based on some unjust yet common practices? Does that make you a "better" leader?

    Just tossing this out there...

  • schmidtleonard an hour ago

    Your gut feelings want you to slam down McDonalds cheeseburgers one after another, day after day. Some degree of self-control is probably warranted.

    • WgaqPdNr7PGLGVW 18 minutes ago

      > Your gut feelings want you to slam down McDonalds cheeseburgers one after another, day after day.

      Are we talking about the same thing here? When the article is talking about gut feelings it is referring to intuition.

      Your intuition is probably telling you eating McDonalds cheeseburgers day after day is a mistake even while the scales are telling you it is fine.

    • bdamm an hour ago

      Exactly. This trope gets repeated all the time about "listen to your inner voice" or "gut feelings" and we hardly ever talk about the alternatives. My gut tells me all kinds of things, sometimes contradictory things depending on the time of day. And its all but impossible to discern the difference between what my "gut" is telling me vs what the little voice in my head is telling me, which may very well be at odds. Plus all this is corrupted by "dopamine chasing" behaviors, or the equivalent. Add on top of that people for whom their gut instincts may have led them into pain in the past. It's not simple at all.

    • slashdave an hour ago

      On the contrary, my gut feelings tell me that eating a lot at McDonalds will make me sick.

    • spython an hour ago

      Honestly, my gut is much less welcoming to the idea of me visiting McDonalds than my mouth.

      My gut says “I will feel bad”, my mouth screams “tastebuds demand an experience!”

      • schmidtleonard an hour ago

        Right, and there are better burgers than McDonalds. My point here is just to bring up an example of instincts getting horribly miscalibrated in a way that highlights the need for thoughtfulness and self-control.

        Make no mistake, the term self-control doesn't just apply to food instincts, it applies to people instincts too. Your instincts want you to go around assuming that ugly people are bad and pretty people are good, but if you avoid every uggo you're gonna miss out (especially in tech) and if you trust every handsome salesman you meet you're gonna get rolled. Thoughtfulness and self-control are always warranted.

    • biorach an hour ago

      Come on, that's not what they're talking about at all.

      • schmidtleonard an hour ago

        It's exactly what they are talking about. Metaphorical or literal, gut feelings can become wildly miscalibrated, e.g. due to food going from scarce to common. Introspection and discipline are needed to keep it from going terribly wrong, and while diet is a good example and riffs off the metaphor it absolutely applies to other gut instincts too.

  • AcerbicZero 24 minutes ago

    One of my personal favorite reasons to yell at the sky is the legions of managers who style themselves as "leaders", who show up to provide exactly zero leadership (at best), and actively derail projects led by anyone other than them.

  • strangattractor 2 hours ago

    Sounds like an attempt to analyze the very thing the article claims should not be analyzed.